Black Friday is hereAlso, shop the 24-Hour Flash Sale.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1398 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

97%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the fun gameplay, expansive open world, and ease of use in LEGO CITY Undercover. Many also praise the game's engaging story and humorous elements. However, some users note occasional performance issues, including frame rate drops and load times. While the difficulty level is generally considered manageable, some players found it either too easy or too challenging depending on their experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,398 reviews
  • Pros mentioned:
    Family friendly, Fun

    Rated 5 out of 5 stars

    I should’ve bought this sooner!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was way late to this one! I really should’ve bought this game when it came out! It’s fun, funny, and exciting! It’s pretty much GTA but family friendly and in LEGO form. Some of the puzzles can be a little tricky, but it usually doesn’t take long to figure out. Highly recommend this game!!!

    I would recommend this to a friend
  • Pros mentioned:
    Open world

    Rated 4 out of 5 stars

    Great Lego game

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game is a lot of fun. It's basically Lego Grand Theft Auto. You play as a police officer who is trying to put away a crime boss. There are ton of things to unlock including lots of disguises which provide different abilities, all of which are useful in solving puzzles. If you like the humor in Lego games, and do not have this for any other console, the Switch version is a home run.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Kid friendly GTA like game

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's pretty fun it feels like gta but a more kid friendly version. The humor is pretty funny and its pretty fun overall. It is a more simplified gta. If I want to play something complex I'll play gta but if I just want to have a chill game sesh I'll play this game. I don't think it's worth $50 or $60 but $20 or $30 is a good deal, wait for it to go on sale, I got it for $20.

    I would recommend this to a friend
  • Pros mentioned:
    Family friendly, Multiplayer

    Rated 5 out of 5 stars

    Kids love this

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love this game. Had it for their older Nintendo and had to buy it for the switch since they would still fight over who got to play the older Nintendo. I don’t play games a lot but I enjoy this one when they ask me to play.

    I would recommend this to a friend
  • Pros mentioned:
    Fun
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great lego game

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel that it is a bit wrong to charge more just because this is a switch remake. The game has been out for a long time on other consoles. But other than that this is a great game for kids and adults. Lego meets grand theft auto but safe for kids. Lots of fun.

    I would recommend this to a friend
  • Pros mentioned:
    Multiplayer

    Rated 5 out of 5 stars

    Excellent game for all ages

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up this game for a variety of reasons, although I own it for the Wii U. I chose this version because it comes with all the dlc, which I did not purchase for Wii U, extra tracks, characters, and so on. Besides all those added bonuses and a graphically superior version, I wanted something my 3 year old daughter could play with me. It has handicaps to keep the acceleration on and something so her character never falls off the track. It was the perfect scenario for me and her because all she needs to do is steer the kart, because of that I also bought the steering wheels and turned on motion control for her to make it easier. The purchase met my wants and now my daughter is addicted. I highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Open world

    Rated 5 out of 5 stars

    Lego GTA

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game is a great open world Lego game in the style of GTA. This is just a re-release of the original Wii U game. The Wii U version is pretty cheap so I'd wait for a price drop on this one before you buy.. Having this game on a portable system is great.

    I would recommend this to a friend
  • Pros mentioned:
    Fun, Open world

    Rated 5 out of 5 stars

    Really Solid GTA Clone For All Ages

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very well put together open world GTA style clone. The gameplay is fun, story is funny, and music and effects are appropriate. This is easily one of the best Lego games and a must have purchase, especially for kids.

    I would recommend this to a friend
  • Pros mentioned:
    Open world

    Rated 4 out of 5 stars

    Not What I Expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After finishing Zelda on the Switch, I needed another open world game to get into. Due to a lack of options at this point of the Switch's life, Lego City Undercover was the only choice. I have never played Lego games, due to their 'childish' appearance. I took a chance with Lego City Undercover and breathed a sigh of relief after firing up the game and playing for a few hours. While the game is nowhere near the depth and complexity of Zelda, it is surprisingly fun. While it does exude 'childish' qualities, it does so in an endearing and engaging way, even for older players. I cannot say this game is for everyone, but if you have an open mind and enjoy many of the Nintendo offerings that are geared to all generations of players, then give Lego City Undercover a chance. You may grow to enjoy it as I have!

    I would recommend this to a friend
  • Pros mentioned:
    Open world
    Cons mentioned:
    Repetitive

    Rated 4 out of 5 stars

    Great game for Switch owners

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like the Lego brand of games,this will not disappoint. Classic Lego game controls, humor and mission based gameplay while including the open-world aspect of earlier Lego games as Marvel Superheroes 1. Only negative is this is essentially the same game as previously released on the Wii U

    I would recommend this to a friend
  • Pros mentioned:
    Fun

    Rated 5 out of 5 stars

    Good Lego game

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't normally care for Lego games but decided to get this one. I'm glad I did. The graphics are good and there are plenty of missions. This game plays a little like Grand Theft Auto and it is funny! Fun game!

    I would recommend this to a friend
  • Pros mentioned:
    Multiplayer, Open world

    Rated 5 out of 5 stars

    Good game.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is kind of an open world game and my kindergartner loves playing it. We don't want him playing too much, but he would if he could.

    I would recommend this to a friend
  • Pros mentioned:
    Multiplayer

    Rated 4 out of 5 stars

    Fun game!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fun game to play with a friend. Although, I have to admit I get pretty upset sometimes when I can't figure out what to do or know what I need to do but can't seem to do it. I've been stuck in the same area in quite some time.

    I would recommend this to a friend
  • Pros mentioned:
    Multiplayer

    Rated 5 out of 5 stars

    Better then expected.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this game as a gift for my niece she loved it. The gameplay was better then I was expecting to be. Like all the legos game the humor is up there with all the other Leto games.

    I would recommend this to a friend
  • Pros mentioned:
    Fun, Open world

    Rated 4 out of 5 stars

    Funny, fun game for the Switch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most surprising thing about the game is how funny it can be. The gameplay is standard Lego game fare, but the open world gives it a fun twist. The characters really carry the game. I like the Switch version because I can play on the go.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent game

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm in my 30's. This game is definitely made someone a little younger in terms of difficulty. The game itself is pretty straightfoward. I do like the subtle humor in it. there are some points where the game doesn't do the correct actions.

    I would recommend this to a friend
  • Pros mentioned:
    Open world

    Rated 5 out of 5 stars

    Excellent game

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loads of fun and humor. It has the lego humor from the movies and a fun story line. Plenty to do in the open world even after the game has been beaten. Highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Open world

    Rated 5 out of 5 stars

    Lego is at it again

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open world exploration with a Lego atmosphere, it doesn't get better than this. Eighties humor to draw you in and great gameplay gives this game two thumbs up!

    I would recommend this to a friend
  • Pros mentioned:
    Family friendly

    Rated 5 out of 5 stars

    Fun for all

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game for all ages. Reminds me of a clean, family friendly, Lego version of Grand Theft Auto. Love that they have it for the Switch so you can take it on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Open world

    Rated 4 out of 5 stars

    Good open game for kids, with two player co-op

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lego City Undercover is a pretty good open world game for the Nintendo Switch for kids. I haven't played it too far, but it features costumes for different skills and ability to drive various vehicles around the city. It's been compared to GTA, and that's a pretty good description as it's story driven open world game with vehicles. Compared to the first-party Nintendo Switch games, this game feels a bit sluggish as it runs at 30 fps (or less when there's a bunch of action going on). Story line is full of cop parodies and jokes, so entertaining for kids and adults. It's a good game to play around with family to watch and to take turns (up to two players at a time!) and the non-playing family can enjoy the comedy.

    I would recommend this to a friend
Sponsored