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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1398 reviews

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97%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the fun gameplay, expansive open world, and ease of use in LEGO CITY Undercover. Many also praise the game's engaging story and humorous elements. However, some users note occasional performance issues, including frame rate drops and load times. While the difficulty level is generally considered manageable, some players found it either too easy or too challenging depending on their experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,398 reviews
  • Pros mentioned:
    Open world

    Rated 4 out of 5 stars

    Fun but can get tedious

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying the game so far. There is a lot to do. The costume changes are fun and the open world is huge. Only down side is the load time between screens can be a bit slow and when you don't have enough bricks to get to the next objective you end up having to run around and smash everything so it ends up feeling the same. I haven't tried playing with a friend yet or finished the game so I feel like there's a lot more fun to be had before I am done playing.

    I would recommend this to a friend
  • Pros mentioned:
    Multiplayer

    Rated 5 out of 5 stars

    Nintendo great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the graphics of this game for the switch. Easy for my grandchildren to play.

    I would recommend this to a friend
  • Pros mentioned:
    Fun

    Rated 5 out of 5 stars

    Fun and funny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected from Lego Games, this one is fun to play and has plenty of humor.

    I would recommend this to a friend
  • Pros mentioned:
    Open world

    Rated 4 out of 5 stars

    A fun game with many references

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this game looking for an experience similar to that of the original Lego Star Wars which I played a lot with my siblings years ago. This is a very fun game and the open world mechanic makes it unique when compared to other Lego games, like Star Wars. Playing multiplayer does slow down the framerate a little, but not much. It isn't super noticeable and it's very easy to have a good time with friends on it. All in all, a fun game to have.

    I would recommend this to a friend
  • Pros mentioned:
    Open world

    Rated 5 out of 5 stars

    It's GTA for kids!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this....Its open world so he can still play and mess around without having to only do missions that are assigned. Its appropriate for kids and has the GTA vibe about it. He has been hooked since we got it and always finding something new to do. Highly suggested for kids and even some adults! 10/10 according to my son. Looking forward to any DLC content that will come.

    I would recommend this to a friend
  • Cons mentioned:
    Load time, Performance

    Rated 4 out of 5 stars

    Solid Port

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid port of the Wii U version. Performance and load times can be a bit lacking at times.

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the only Lego games that isn't based off another property, it still had the charm that you've come to expect. Others have complained about the performance on the Switch's version, but I've not seen anything too terrible. A few instances of slowdown but nothing I'd say is unbearable. Still, they probably could have done better. As for the game itself, if you like Lego games you'll like this one.

    I would recommend this to a friend
  • Pros mentioned:
    Open world

    Rated 5 out of 5 stars

    Reminds me of a friendly GTA

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GTA in lego form. Now let me clarify, this is nowhere near as brutal and vulgar as GTA, I just mean the open world with missions, getting in cars, etc reminds me of GTA!! Very great Lego game. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Family friendly, Open world

    Rated 4 out of 5 stars

    GTA Lego

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open world is fun to explore in got it for my kid but I almost enjoy it more than him.

    I would recommend this to a friend
  • Pros mentioned:
    Fun, Lego

    Rated 5 out of 5 stars

    LEGO on switch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a LEGO gta on Switch....nice game...my kids like it

    I would recommend this to a friend
  • Pros mentioned:
    Fun, Lego

    Rated 5 out of 5 stars

    Kids like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for the kids. They enjoyed it. Lego games rock

    I would recommend this to a friend
  • Cons mentioned:
    Glitches

    Rated 4 out of 5 stars

    A fun game, with some glitches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always enjoyed the Lego franchise of games, and had originally played he prequel for Lego City Undercover on the 3DS. This open-world game is still fun, and the humor as right-on as I've come to expect from Tt Games, but there have been several times where glitches and down-right crashes. Fortunately I've never lost any major progress or save data, but the frustration remains.

    I would recommend this to a friend
  • Pros mentioned:
    Fun, Lego

    Rated 5 out of 5 stars

    Fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game is very funny ! I love the lego series so much .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lego at its best........almost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hesitant to buy this after everyone gave it bad marks for being laggy and droping fps. It does suffer when playing split screen probably because there is no tether that keeps players next to each other so its essentially processing 2 full fledged sandbox games on a single system. I did download the updates as soon as I got it and single player works great. Me and my son played this game during a long road trip and it was awesome! It plays smoothly and has a ton to do in it. Ive put over 20 hours into it and am still at like 10% completion. We love lego games and are very happy about this purchase. The only thing in my opinion keeping this game from being 10/10 is the lack of local wiress between 2 Switch consoles. I would have bought 2 copies so me and my son could play co op each with our own screen (not a fan of split screen ruinning my field of view and other related problems with split screen stated above) and local wireless games are why we bought 2 Switch systems. Instead we took turns after every few missions. 9/10 Cant wait for the next lego game to head to the Switch. Also next time guys PLEASE AD LOCAL WIRELESS CO OP.

    I would recommend this to a friend
  • Pros mentioned:
    Open world

    Rated 5 out of 5 stars

    Fun Game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son and I have enjoyed playing this game on the switch. I never purchased this one on the Wii U, so I was excited to play it finally. It lives up to the reviews. Its kind of like GTA meets Legos. We've gotten a lot of play time already and I don't feel like we've even touched the surface of what we can do yet.

    I would recommend this to a friend
  • Pros mentioned:
    Fun, Multiplayer

    Rated 5 out of 5 stars

    Total blast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even can play with my 6 year old sister. So much fun!

    I would recommend this to a friend
  • Pros mentioned:
    Multiplayer, Open world

    Rated 4 out of 5 stars

    Switch undercover review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the better lego games I've played. Love the open world. Kids love it too.

    I would recommend this to a friend
  • Pros mentioned:
    Fun, Multiplayer

    Rated 5 out of 5 stars

    Fun game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fun game. Good to play with family and friends.

    I would recommend this to a friend
  • Pros mentioned:
    Open world

    Rated 5 out of 5 stars

    Good for Kids

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my niece because it's an open world game and it's supposed to be easy for young children to play. Out of all the Lego games this one was the most recommended. Also, it was cheap.

    I would recommend this to a friend
  • Pros mentioned:
    Fun, Lego

    Rated 4 out of 5 stars

    It is a lego game the kids will love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a fun LEGO game that the kids will love! LEGO does not disappoint

    I would recommend this to a friend
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