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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1398 reviews

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97%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the fun gameplay, expansive open world, and ease of use in LEGO CITY Undercover. Many also praise the game's engaging story and humorous elements. However, some users note occasional performance issues, including frame rate drops and load times. While the difficulty level is generally considered manageable, some players found it either too easy or too challenging depending on their experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,398 reviews
  • Cons mentioned:
    Performance

    Rated 5 out of 5 stars

    It's Mentality Fun for the Kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like LEGO games you can discover now one of the most original entries, but it feels like a missed opportunity to fix its performance issues and add more relevant content, particularly as a full-price release.

    I would recommend this to a friend
  • Pros mentioned:
    Lego

    Rated 5 out of 5 stars

    Great game!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game! My kids got it and are thoroughly enjoying it. They love the adventure especially since it’s police themed. Plus, being Lego makes it supercool!

    I would recommend this to a friend
  • Pros mentioned:
    Open world

    Rated 5 out of 5 stars

    Fun Lego game!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get to explore an open world filled with Lego! It's basically Lego GTA! The two player co-op split screen mode is fun, but the FPS takes a pretty bad hit. Overall, a good game to pick up at a discount!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LEGO Masterpiece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally purchased this game for my WiiU, but loved it so much that when they released it for Switch, I picked it up again! It's great to have a portable version of this game - I really enjoy it!

    I would recommend this to a friend
  • Pros mentioned:
    Open world

    Rated 5 out of 5 stars

    Lego GTA

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best non licensed Lego game I’ve played. Imagine GTA but set in the Lego universe. Tons of open world fun. Don’t pass this game up.

    I would recommend this to a friend
  • Pros mentioned:
    Open world

    Rated 4 out of 5 stars

    Solid open-world game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like a lot of story in your open-world games, Lego City Undercover is for you. Then again, you don't have to follow the story every time it shows up. There is a lot of freedom to explore. Just have different expectations if you're coming off of Zelda.

    I would recommend this to a friend
  • Pros mentioned:
    Open world

    Rated 5 out of 5 stars

    Highly underrated open world game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is like a pg version of the gta series of games. You play as the cop trying to catch the bad guy. It’s pretty much an open world and you can fight, chase, and destroy all you want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another excellent Lego story

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish all Lego games would make original stories. It beats the movie based story lines any day with a good balance of adventure and humor. I love this game so much we picked it up for the ps4 as well.

    I would recommend this to a friend
  • Pros mentioned:
    Multiplayer

    Rated 5 out of 5 stars

    Hours of entertainment for an 11 year old

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 11 year old daughter got this game and has loved it. Spent many hours playing over multiple days - and having friends play with her. Probably her favorite game so far!

    I would recommend this to a friend
  • Pros mentioned:
    Fun

    Rated 4 out of 5 stars

    Fun game for kids as well as adult

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the game for my 12 years old and she like it a lot. I tried it as well after watched her play few times. It is actually a fun and interesting game. We both finished the game but of course my daughter beat me and finished it first.

    I would recommend this to a friend
  • Pros mentioned:
    Fun

    Rated 5 out of 5 stars

    Hilarious and fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a huge fan of all LEGO games. They are entertaining and all the silly jokes said on the side make me laugh. I’m super happy with this purchase. I would definitely recommend this game to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Family friendly

    Rated 5 out of 5 stars

    Still love Legos!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this game and won’t put it down. I’ve even played and love it too. Adults can never get away from Legos either

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good game

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's basically the Lego take on a GTA game. Good humor for kids and adults and easy challenges that will not turn off kids. The only complaint I would have is that at times it seems the humor is a bit "try hard".

    I would recommend this to a friend
  • Pros mentioned:
    Multiplayer

    Rated 5 out of 5 stars

    Great for an 8 year old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 8 year old and 5 year old have a lot of fun with this game. Their 10 year old cousin played it and now wants the same one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great For Kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally took it upon myself to play this game after ignoring it for the Wii U for so long. It's another entry in the LEGO series of games by developer Traveler's Tales or TT Games. The main plot revolves around Chase McClain, a cop who has recently returned to Lego City to recapture an escaped criminal mastermind. You will progress through 16 different missions on this task. There are various costumes you will find that will allow Chase to get past certain obstacles. The city is pretty much open to exploration when you aren't actively progressing through the story. Performance wise, the Switch version is an obvious upgrade over the Wii U version in visuals, although it could use better optimization to better take advantage of the hardware. Handheld mode for this game isn't very great but it's still playable.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Multiplayer

    Rated 5 out of 5 stars

    A Wii U port, but still a great game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Wii U port, but it is still a great game. My 11 year old daughter beat this multiple times for the Wii U and now multiple times for the Switch. It is a must own for lego game fans.

    I would recommend this to a friend
  • Pros mentioned:
    Lego

    Rated 5 out of 5 stars

    My favorite lego game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lego games are great to play and best of all you don't end up stepping on Legos when you are done playing and injuring your feet. Best of all of the Lego games IMHO

    I would recommend this to a friend
  • Pros mentioned:
    Multiplayer

    Rated 4 out of 5 stars

    Good Lego Fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to purchase after reading about framerate issues online. I purchased anyway and not finding any issues. Its an enjoyable Lego game and plays as it should. My kids are really enjoying it and having it on the go is great.

    I would recommend this to a friend
  • Pros mentioned:
    Open world

    Rated 5 out of 5 stars

    The best Lego game yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a fan of all Lego games, but it's awesome to finally have a Lego series with an original story. It's a typical Lego game with the same humor, just in a massive open world setting.

    I would recommend this to a friend
  • Pros mentioned:
    Fun

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a fairly standard LEGO game, just like the classic movie LEGO games. This time it has a unique story and it’s still funny and just fun to sit down and play. Highly recommended

    I would recommend this to a friend
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