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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 101 reviews

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    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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87%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 101 reviews
  • Rated 5 out of 5 stars

    Great figures as always.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love Lego and these are always fun to get.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice variety

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real nice collection to add to the Lego world that is not available in other packages

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool toy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome really exited to see what mini fig will get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nerd life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set for anyone who loves dungeons and dragons

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing characters

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this series so much! Best used as parts for minifigure mocs too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sale

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always forget Best Buy sells lego, and then they have a great sale too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Lego Figurine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap with lots of variety. It shipped fast and my kid loved it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lego Mini Figured

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great ans faithful to the original game!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worse customer service online ever!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On Aug 7, 2025, I went to Best Buy online expecting a quick, hassle-free purchase. Instead, I endured over 2 hours of pure frustration. I tried to use my rewards points to buy RAM, was forced to add 3 extra items to make the system work, and still the order wouldn’t go through. I contacted customer service, only to be bounced between 4 different agents, each promising help but disconnecting me and forcing me to start over. I repeatedly asked for a supervisor—denied every time. Today, Aug 9, I’ve been trying to ask where my delivery is and the exact same thing happened—dropped by 4 agents who said they’d help but disconnected. This is low-quality service that shows no respect for customers’ time. What should have been convenient became one of the worst service experiences I’ve ever had. Stress, wasted hours, and zero accountability—Best Buy clearly doesn’t value its customers.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Fun buy

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun little characters have been trying to collect them all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just one!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its just one figure, but it was clearance, so not expensive.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Dragons and dungeons

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super cool and fun the mystery aspect is creative!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pretty upset to receive a bunch of the same minifigs. I had to go trade them in at my local Bricks and Minifigs

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    same price as everywhere else. good lego minifig

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok but regret

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 out of 5 were the same character a statistically possible but not probable outcome

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not as in description

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as in description . Not very clear.i am not looking for new purchase

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible shipping

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Package came looking like someone stomped on it. The boxes inside were mangled and some pieces fell out during shipping.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fix the title and photos. Only get ONE!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to fix the title and photos. I actually thought I was getting the entire set. Surprise! Only ONE in the box.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    3 out of 5 were the same.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Either someone picked through these or i have atrocious luck.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    5 of the same figure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got 5 of the same figure. Will be returning. There is a way to tell without opening.

    No, I would not recommend this to a friend
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