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Customer Ratings & Reviews

Your price for this item is $14.99
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The comparable value price is $49.99

Customer reviews

Rating 3.4 out of 5 stars with 16 reviews

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69%
would recommend
to a friend

Customers are saying

Customers highly value the quality of the Tru-Universal Dimmer Switch. Many comments praise its build quality and substantial feel, exceeding expectations for the price point. Positive feedback consistently highlights the product's superior construction and the confidence inspired by the brand's reputation. The overall impression is one of a durable and well-made dimmer switch.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-16 of 16 reviews
  • Pros mentioned:
    Quality

    Rated 3 out of 5 stars

    Good quality, but wouldn't buy another

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great build quality, but I'm not a huge fan of the auto calibration feature because the lights don't dim as much as I'd like for them to. You can manually override it, but it resets back to auto calibration if there's a power outage. Also, in a couple of the fixtures that I have this hooked up to, the LED lights that I have flicker when it's on about 1/2 power. I wouldn't buy this again and would opt for a Lutron instead.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    The gold standard of Decora dimmers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't recommend these switches enough, their only caveat being that they require a neutral connection in addition to the hot, ground and load connections. For the tentative/amateur electrician, attaching one more wire to complete the job might be a (seeming) challenge, but for anyone who's done any real amount of electrical work it's just as easy to attach as any other device out there. Where there's a difference is that the switch just FEELS expensive. The dimmer doesn't move without first slowly engaging, and then confidently moves across it's range. It's surprising, but spending a few bucks makes all the difference in terms of what a luxurious house can literally, tangibly feel like. Big fan of Legrand and Pass now and ended up replacing ALL the relevant dimmer switches with these.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 3 out of 5 stars

    Some problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a house a few months ago and I bought 5 of these dimmer switches to replace regular conventional switches. So far I have replaced 3 switches and only one of the 1 switches didn't work as advertised. I believe it had to do with the Altair light that I bought. It said that it could be used with a dimmer switch but in the fine print its finicky which dimmer switches it can be used with. For the price is great but I'm still on the fence if I would recommend this product but I say yes for the value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smoother than butter dimmer switch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the cheaper Cooper switches I've picked up on the web; these switches suppress the impulse on turn-on that seems to cause LED bulbs to flare up, then settle back down to the dimmed setting when switched on from an off state. Switch portion is huge and easy to use, and the dimmer portion is damped nicely and yet still easy to dial to the correct light level. Fantastic design and execution.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 3 out of 5 stars

    Not the one I love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is good, covers are convenient but the look and feel needs to be enhanced.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Excellet dimmer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought many other Pass & Seymour products and have faith in their quality. This product did not disappoint, it has 3 colors of face plate and dimmer is compatible with all types of bulbs. Highly recommended!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an old flipper switch, so this was much better than what I had. However, I was lucky that the existing box had the neutral wire available. This dimmer requires you to connect the neutral wire to the switch.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as pictured

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What you receive is not actually the switch pictured. You'll receive an older version with the dimmer slide bar being a different texture/form. It's still a quality product, but not the same as what's pictured.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned this product immediately. Product does not install correctly, even after a certified electrician tried working with this item. He said this was the worst switch he had ever worked with. Instructions and YouTube videos still didn't help. Product didn't function as advertised. Returned to Best Buy as defective.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice little switch. it works great... but wifi should have been gr8 option

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it when it was on sale, big discount when compare to other big box retailer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn't use it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just Tryna get them pointzzzz. Product seems legit

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    eh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dimmer doesn't function properly with a lot of leds i've tried :(

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quality switches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no regret purchased this dimmer switch and the quality is equal to or better than big names from home depot.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a DIYer, but I've installed many electrical switches. I could not get this to "program" and work on my led lights. Perhaps I got a defective one, but this did not work for me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, good price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly a universal dimmer. The switch seems to regulate itself with whatever type of fixture you are using (LED, Fluorescent, incandescent) without flicker. Great price versus Lowe's and Home Depot.

    I would recommend this to a friend
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