Customers are positive about the large screen, fast performance, affordable price, and sufficient storage. They appreciate that the laptop is lightweight and performs as expected. However, customers are negative about the keyboard sensitivity, short battery life, and weight of the laptop. Some customers also dislike Windows 10 as the operating system.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 482 reviews
Pros mentioned:
Fast, Large screen
Rated 3 out of 5 stars
Just kind of OK
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
When I saw this PC, I thought, wow, big screen, lots of power (as described in the ad) NO reviews, but for the $529.00 I thought I'd take the chance if it lived up to the description. Well, it's back in the box despite the price going down by $80.00 and maybe this is why. It's just slow. Getting videos from the web are blurry. And the constant "circle thing that revolves around and around" while you wait for the machine to catch up, eventually freezes the page. If you watch a DVD, you may be OK. It just seems the 17" display just can't handle the chip provided and the resolution suffers. I do a lot of research and rely on websites applications and videos. This machine seemingly cant keep up with multitasking and especially the web. Further, the keyboard is loose, every time you hit a key, it rattles, just kind of flimsy and a little annoying (And that could just be my particular machine and not a mass production thing). Love the no glare screen, and was an very easy setup. I'll still be returning it, despite the price difference. If you're not in a hurry for speed, the big display is good, just think about what you want in a PC.
No, I would not recommend this to a friend
Brand response from Lenovo Product Expert
Posted .
This system should be a fast system with its Core I-5 processor and 8GB of RAM. Be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programing errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults.
Rated 1 out of 5 stars
Don’t like it
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I should have done more research. Oh have to take the laptop almost st completely apart to get to the battery
No, I would not recommend this to a friend
Cons mentioned:
Windows 10
Rated 4 out of 5 stars
Needed a new computer, got a good one
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This reviewer received promo considerations or sweepstakes entry for writing a review.
While it takes some training on the newer Windows 10 program, once we got it figured out, the computer works like a charm. Wish Best Buy would offer free classes on the new OS though.
I would recommend this to a friend
Brand response from Lenovo Product Expert
Posted .
Thank you for choosing the Lenovo IdeaPad 320-17 laptop. With regard to learning your way around Windows 10, you may want to try YouTube.com (just type that address in your browser address window). There are hundreds for free instructional videos there about Windows 10. Just type Windows 10 Introduction in to the YouTube search window. You can watch free videos there that will show you the basics all the way up to tips and tricks videos and they're all free.
Pros mentioned:
Fast, Large screen
Rated 4 out of 5 stars
Good laptop
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very large screen sturdy construction and very fast
I would recommend this to a friend
Brand response from Lenovo Product Expert
Posted .
Thank you for choosing the Lenovo IdeaPad 320-17 laptop. We are pleased to hear that the IdeaPad 320-17 meets your computing needs so well.
Pros mentioned:
Large screen, Performance
Rated 5 out of 5 stars
Handles My needs
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
And with great performace. This not for gaming but for home tasks. Nice screen size. Plenty of storage and 8 gig keeps work flow speedy
I would recommend this to a friend
Brand response from Lenovo Product Expert
Posted .
Thank you for choosing the Lenovo IdeaPad 320-17 laptop. We are pleased to hear that the performance of the IdeaPad 320-17 meets your computing needs so well.
Rated 5 out of 5 stars
Great personal computer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This laptop work great and looks even better. I would recommend this to anyone. The keys feel great when typing and the processing is fast. I mainly use this computer for watching videos and web browsing,
I would recommend this to a friend
Brand response from Lenovo Product Expert
Posted .
Thank you for choosing the Lenovo IdeaPad 320-17 laptop. We are pleased to hear that the IdeaPad 320-17 is working out so well for you.
Pros mentioned:
Large screen, Price
Rated 4 out of 5 stars
A good deal for the price
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The main advantages of this computer are its low price and its large screen. The main disadvantage is that it was designed for the Brazilian market and everything was in Portuguese. There are instructions online for converting it to US English but those instructions are in English and the boxes one needs to check to carry out the instructions are in Portuguese.
I would recommend this to a friend
Brand response from Lenovo Product Expert
Posted .
Try using the online instructions in English by counting the boxes to get to the position you need to check to change the language settings. The count the same number of boxes on the device using the Portuguese Language. The location of the boxes to check should be in the same positions. If you are unable to change the language, we recommend you call Lenovo Tech Support for more assistance at: 877-453-6686.
Pros mentioned:
Fast, Large screen
Rated 5 out of 5 stars
Great laptop
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this laptop to replace an old Gateway. I need the numeric keypad and the DVD-RW, so this laptop was perfect for me. The laptop is very large and heavy, but since I use it as a desktop with a second monitor, it's exactly what I needed. Has very good graphics and it's very fast. Would not recommend for a road warrior always changing location due to its size and weight.
I would recommend this to a friend
Brand response from Lenovo Product Expert
Posted .
Thank you for choosing the Lenovo IdeaPad 320-17 laptop. We are pleased to hear that the value and performance of the IdeaPad 320-17 meets your computing needs so well.
Pros mentioned:
Fast
Rated 5 out of 5 stars
Great laptop
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great laptop for this price. Work fast, hold battery charge well. I like it
I would recommend this to a friend
Brand response from Lenovo Product Expert
Posted .
Thank you for choosing the Lenovo IdeaPad 320-17 laptop. We are pleased to hear that the value, features and performance of the IdeaPad 320-17 meets your computing needs so well.
Pros mentioned:
Large screen
Cons mentioned:
Weight
Rated 5 out of 5 stars
Huge laptop!!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a very big laptop. It’s like carrying around a small flatscreen tv. It’s quick and responsive, handles multitasking well, has lots of memory, a full number pad which is always convenient, and a nice looking, bright display. The laptop is a little heavy to carry around but it’s expected due to it’s size. It also has an optical disc drive unlike a lot of newer ones.
I would recommend this to a friend
Brand response from Lenovo Product Expert
Posted .
Thank you for choosing the Lenovo IdeaPad 320-17 laptop. This full-sized, 17.3" laptop weighs 6.17 lbs. and measures 1" thin. We are pleased to hear that the features and performance of the IdeaPad 320-17 meets your computing needs so well.
Pros mentioned:
Fast
Rated 5 out of 5 stars
Has performed well!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This laptop has ample memory and speed for any normal type processing and should be fine for students and average home computing families!
I would recommend this to a friend
Brand response from Lenovo Product Expert
Posted .
Thank you for choosing the Lenovo IdeaPad 320-17 laptop. We are pleased to hear that the IdeaPad 320-17 meets your computing needs so well.
Pros mentioned:
Fast
Rated 4 out of 5 stars
Great laptop
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very easy to set-up; had no trouble connecting to the internet and it has been a pleasant ride since then.
I would recommend this to a friend
Brand response from Lenovo Product Expert
Posted .
Thank you for choosing the Lenovo IdeaPad 320-17 laptop. We are pleased to hear that the ease of setup and performance of the Ideapad 320-17 meets your computing needs so well.
Pros mentioned:
Fast, Large screen
Rated 5 out of 5 stars
Much advanced compared to my old laptop
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Pros. Large screen with great clarity. Separate Numeric key pad. Number lock, caps lock with lights. Loaded all my programs and apps and barely put a dent in the available memory. Very fast and I can surprise myself with finding I have a plethora of windows open.
Cons. My cat doesn't like it because it takes up too much of my/her lap space.
I would recommend this to a friend
Pros mentioned:
Price
Rated 4 out of 5 stars
Very Good
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The product is very good. It's a great value for a very good price
I would recommend this to a friend
Brand response from Lenovo Product Expert
Posted .
Thank you for choosing the Lenovo IdeaPad 320-17 laptop. We are pleased to hear that the value and performance of the IdeaPad 320-17 meets your computing needs so well.
Pros mentioned:
Large screen
Rated 4 out of 5 stars
Works well so far
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Happy so far with this laptop. Big screen. Had good Geek Squad help in setting it up.
I would recommend this to a friend
Brand response from Lenovo Product Expert
Posted .
Thank you for choosing the Lenovo IdeaPad 320-17 laptop. We are pleased to hear that the features and performance of the IdeaPad 320-17 meets your computing needs so well.
Pros mentioned:
Large screen
Rated 5 out of 5 stars
Good laptop to date
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Have had the laptop for over a year; and, at least so far, it has been a stable device. I purchased it to replace a Toshiba laptop that was a number of years old and had crashed due to hard disk problems. Like 17" screens and also the separate 10-key number pad. This one has both. Larger screens give a better work area, and I use the number keypad by touch to enter lots of numeric data for my spreadsheets. I am careful with handling as any system with a standard hard disk can be corrupted with harsh handling -- which is why I usually get lots of use before hard disk problems occur. I would have liked to purchase SSD hard disk, but the size is still too small, and the price is still too high to date. As such, this was the best choice to get a realistic price for a laptop replacement.
I would recommend this to a friend
Rated 5 out of 5 stars
Awesome
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great computer and has plenty of storage to for the price.
I would recommend this to a friend
Brand response from Lenovo Product Expert
Posted .
Thank you for choosing the Lenovo IdeaPad 320-17 laptop. We are pleased to hear that the value and performance of the IdeaPad 320-17 meets your computing needs so well.
Pros mentioned:
Fast
Rated 5 out of 5 stars
computer is fantastic easy 2 use
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This reviewer received promo considerations or sweepstakes entry for writing a review.
this unit puts dell computer in the doghouse 4 speed an easy learnin
I would recommend this to a friend
Rated 4 out of 5 stars
Great laptop for web browsing
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great laptop for web browsing and basic word, excel, or power point activity.
I would recommend this to a friend
Brand response from Lenovo Product Expert
Posted .
Thank you for choosing the Lenovo IdeaPad 320-17 laptop. We are pleased to hear that the IdeaPad 320-17 meets your computing needs so well.
Pros mentioned:
Fast
Rated 5 out of 5 stars
Love this Lenovo. Still has plugs and DVD Drive
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the 2nd one of these I have purchased. Still has Internet plug and DVD Drive. Will handle 2 screens. Pretty fast for an I5 and enough memory with 8gb and 1 TB drive. Would buy another in heartbeat if I could find one.