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Customer Ratings & Reviews

Lenovo - 310S-08ASR Desktop - AMD A9-Series - 4GB Memory - 1TB Hard Drive - Silver-Angle_Standard

Customer rating

Rating 4.3 out of 5 stars with 175 reviews

88%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-3 of 3 Reviews mentioning:
processor
  • Rating: 1 out of 5 stars

    The image that the CPU produces does not fit.

    Posted
    ZenKen
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The image that the CPU produces does not fit my monitor I brought it back to Best Buy and they were unable to help me. In fact. the young woman in on The Geek Squad was rude to me. So now I'm stuck with a computer that bleeds over the edge of my monitor it's very frustrating.

    No, I would not recommend this to a friend

    • Brand response

      Lenovo Product Expert

      We are sorry to hear that you are having issues with your Lenovo IdeaCentre 310s Desktop. We recommend you call Lenovo Tech Support with help with your specific issue at: 877-453-6686. Lenovo

  • Rating: 2 out of 5 stars

    Warranty repair

    Posted
    MagnusLoudicus
    • My Best Buy® MemberMember

    Computer was exactly what I needed. Worked fine for about 6 months. The following is a copy I sent to Lenovo in response to their review request. "Thought problem was Windows update. Microsoft ran remote diagnostics, said CPU issue. You charged me $69 and ran three remote diagnostics. First two were to have resolved any issues, they didn't. The third said there was a problem and to send the computer for repair. You only contacted me twice, one by my requesting a call back and the last by a Case Manager. I had to call several times to find out status. Finally told bad CPU, no motherboard, none in inventory and didn't know if or when one would be available. Was told issue was forwarded to Case Manager but I was never contacted. Called to follow up and was told it would be forwarded again to a Case Manager. The only saving grace in this matter was the Case Manager was able to have the old hard drive returned to me". I would recommend this computer with the above caveat.

    I would recommend this to a friend

    • Brand response

      Lenovo Product Expert

      We are sorry to hear that you had issues with your Lenovo IdeaCentre 310s desktop. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue still continues after these updates, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help. Lenovo

  • Rating: 4 out of 5 stars

    Good computer.. do "Fresh Start" and upgrade parts

    Posted
    SeanB
    • My Best Buy® MemberMember

    This is a decent computer, after some minimal work (depends on your experience with IT). We bought this computer for my company (under a different login) about 2 weeks ago, basically to do VERY simple tasks. We will run a few different shipping programs, do web browsing/email, and some file shares. . again, nothing that will really tax the computer. It works great for that, but I can't say how bigger programs would run. PROS: -CAN BE a pretty quick computer. . see recommendations below. -Small form factor/lightweight. Can fit anywhere -Inexpensive compared to others -Looks nice, and seems somewhat sturdy -Can add more RAM CONS: -No internal fan... hmmm.... Sure there is a very very small one on top of the processor, but nothing pushing or pulling the hot air out of the case. This will SLOW the computer down or make it crash as well. I'm surprised the manufacturer didn't add one, since it probably would avoid a lot of people going through warranty/call centers for an overheated/malfunctioning computer. -Wifi antenna/connector seems delicate, but I haven't had issues with it connecting yet. The antenna panel is oddly placed, and blocks anything being inserted into the PCI Express slot. Once moved, it leaves an open hole in the case, letting excess dirt/dust in, but you can at least use the express slot after. -Only 1 mount for 2.5" hard drive/only 2 SATA plugs. The CD drive uses one SATA, and you can "technically" place a second hard drive, but you'll lose the CD drive. RECOMMENDATIONS: -First things first, clean off the bloatware ASAP. Windows 10 has something built into the software, called "Fresh Start". This re-installs windows 10 without most of the 3rd party apps from Lenovo or other mysterious companies. This will improve speeds drastically. Go through the initial setup of your computer, and Google search how to do it. It'll take you 5-10 mins, then walk away as it installs for an hour. -Add AT LEAST another 4GB RAM stick ($15-$20). 4GB just isn't enough for most tasks. Well worth the effort and inexpensive cost! -Add some sort of internal fan IF you can find the right size. I have to re-measure the mount holes, but fans can usually be inexpensive. The motherboard already has 2 empty plugs and 2 mounting points on the case, specifically for fans. This will extend the life of the computer greatly. -Move the Wifi antenna panel if you have any desire to use the PCI Express slot. . again, it was originally placed in a weird spot. You can also get a better Wifi Card if you are having issues. . You can use one of the PCI express slots or just put it back into the same M.2 slot. All-in-all. . For the price, the computer isn't bad. This IS NOT made to be a high-end, lightning-fast computer. However,if you buy it knowing that, then you'll be happy. You don't have to use any of my recommendations, but I would at least increase the RAM if you want to do anything on the computer a little quicker. Only 4GB of RAM just shouldn't be a standard in 2019.

    I would recommend this to a friend

    • Brand response

      Lenovo Product Expert

      The Lenovo IdeaCentre 310s Desktop ships with just two adware programs, a 30-day trial of Microsoft Office 365 (as part of Windows 10 operating system) and a 30-day trial of McAfee virus protection. Lenovo computers ship with one of the cleanest factory software installs within the consumer computer industry.The Lenovo IdeaCentre 310s desktop is a mid-level, moderate use configuration, with its AMD A9-9430 processor. This Dual-Core processor has a base speed of 3.2GHz and a boost speed of up to 3.5GHz. This configuration has 4GB of DDR4-2400MHz RAM. It is good with Microsoft Office type programs, internet browsing and other moderate work. If this describes your computing needs, the IdeaCentre 310s desktop would be a good choice for you. Lenovo is the number #1 manufacturer of computers in the World:
      https://venturebeat.com/2019/01/10/gartner-and-idc-hp-and-lenovo-shipped-the-most-pcs-in-2018-but-total-numbers-fell/ Lenovo