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Customer Ratings & Reviews

Lenovo - 310S-08ASR Desktop - AMD A9-Series - 4GB Memory - 1TB Hard Drive - Silver-Angle_Standard

Customer rating

Rating 4.3 out of 5 stars with 177 reviews

88%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-3 of 3 Reviews mentioning:
wifi
  • Rating: 1 out of 5 stars

    It's slow and won't stay connected to WiFi

    Posted
    Nickname
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It keeps losing Wi-Fi connection and have to reset the network to get reconnected

    No, I would not recommend this to a friend

    • Brand response

      Lenovo Product Expert

      The Lenovo IdeaCentre 310s desktop is a mid-level, moderate use configuration, with its AMD A9-9430 processor. This Dual-Core processor has a base speed of 3.2GHz and a boost speed of up to 3.5GHz. This configuration has 4GB of DDR4-2400MHz RAM. If the performance you are experiencing is slower than this, be sure any software you installed is compatible with Windows 10. Incompatible software may also be the source of your WiFi issues as well. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programing errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686. Lenovo

  • Rating: 1 out of 5 stars

    Won't connect!

    Posted
    techlover9
    • My Best Buy® Elite MemberElite Member

    It's a descent PC though, I like the performance but the PC won't connect to the wifi no matter I reset the PC, the network setting. It just WONT CONNECT!

    No, I would not recommend this to a friend

    • Brand response

      Lenovo Product Expert

      This system ships with the latest 5G 802.11AC Frequency WiFi. Be sure your router has the latest firmware updates from the router manufacturer's web site for your specific model. Second you can update the BIOS and drivers on the computer by using the Lenovo Utility software installed on this computer. This will require connecting the computer to the internet via an ethernet cable for the update. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue still continues after these updates, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help. Lenovo

  • Rating: 5 out of 5 stars

    Nice computer for basic use.

    Posted
    Ducky
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Computer is doing well. Had a small problem connecting to my network but all seems well now. We are pleased with Lenovo, it is working well.

    I would recommend this to a friend

    • Brand response

      Lenovo Product Expert

      Thank you for choosing the lenovo IdeaCentre 310s desktop. We are pleased to hear that the IdeaCentre 310s meets your computing needs so well. The IdeaCentre 310s ships with the latest 5G 802.11AC frequency WiFi capability built in. Lenovo