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Customer Ratings & Reviews

Lenovo - 330S-15IKB 15.6" Laptop - Intel Core i5 - 8GB Memory - 128GB Solid State Drive - Platinum Gray-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 450 reviews

92%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-6 of 6 Reviews
  • Rating: 2 out of 5 stars

    2 Stars for being a fair computer

    Posted
    nickname12345

    I just bought this computer today, I will update it the overall rating in a couple of days if things turn around or stay the same. Not a lot of bloatware on here, which is nice. The SSD is quiet and quick, but it'll be that way on any SSD. It's been plugged in for a while now, and has no heat and a very quiet fan. The downside is that I've been trying to uninstall McAfee and download Google Chrome for over an hour now. McAfee is stuck at just less than halfway, and Chrome has failed to download twice already. These two tasks are taking much longer than they should, and the computer is struggling to do other things like browse the web, and load/browse other applications that are already installed. I don't know what I should expect from an i5 processor, like if this is normal, but I am disappointed in how it's turning out so far. I want more, but I'm not surprised this is how it's turning out based on the price. The internet connection is strong, and I tested out similar e tasks on a ~8year old computer that worked much better than this. I'm guessing it's just some growing pains for being right out of the box. Hardware/finish is great. keyboard is comfortable and responsive. Having a number pad is nice. The track pad is an average track pad, maybe a little too sensitive for me if anything. It's still fairly light, looks good, and is thin but feels durable. I probably wouldn't recommend this to a friend unless they were on a tighter budget. I will update the review (if possible) as I get more familiar with it and as it starts to work more.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Screen is lacking

    Posted
    Jaybee
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The laptop itself was very fast, no issues there. The biggest problem I had was the screen resolution. It is not an HD screen so it was hard for me to clearly see the screen. I figured if I was spending $500 it should be better looking than what it was. Item was returned.

    No, I would not recommend this to a friend

    • Brand response

      Lenovo Product Expert

      This model has a 1366 X 768 (HD) resolution screen, with a brightness level of 220 nits. lenovo

  • Rating: 2 out of 5 stars

    Hate the screen. Poor resolution. Too small for my

    Posted
    Cindi1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Bought this as a new computer to use for a job wherr I work from home. Screen is way too small the screen is very hard to see. Would not purchase again.

    No, I would not recommend this to a friend

    • Brand response

      Lenovo Product Expert

      This system ships with a 15.6" 1366 X 768 (HD) resolution, anti-glare screen. lenovo

  • Rating: 2 out of 5 stars

    Bugs

    Posted
    Pablo
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Poor graphics, jumps around, bad mouse function, jitters, should have bought a Dell.

    No, I would not recommend this to a friend

    • Brand response

      Lenovo Product Expert

      With regard to the touchpad, you can make adjustments to the touchpad in your system settings. You can get there by clicking on the magnifying glass at the bottom left of your Windows 10 screen. Type "touchpad" in the search window. Select "Mouse & touchpad settings" from the list of choices. You can make general adjustments to the touchpad there. You can also select "Additional mouse options" for more detailed adjustments to the touchpad sensitivity by increasing the delay of the touchpad. lenovo

  • Rating: 2 out of 5 stars

    Not what I thought it would be

    Posted
    Flb37714
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    As of now I am not happy with the performance. Hoping it is something to do with my WiFi

    No, I would not recommend this to a friend

    • Brand response

      Lenovo Product Expert

      We are sorry to hear that the Lenovo IdeaPad 330s-15 laptop is not meeting your expectations. Be sure any software you have installed is compatible with Windows 10. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue still continues after these updates, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help. lenovo

  • Rating: 2 out of 5 stars

    slow

    Posted
    di2015
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    slow processor, too heavy to carry to school everyday.

    No, I would not recommend this to a friend

    • Brand response

      Lenovo Product Expert

      This system should be a fast system with its Core I-5 processor, 8GB of RAM and a 128GB solid state hard drive. Be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programing errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686. lenovo