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Lenovo - 330S-15IKB 15.6" Laptop - Intel Core i5 - 8GB Memory - 1TB Hard Drive - Platinum Gray-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 486 reviews

91%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-9 of 9 Reviews
  • Rating: 2 out of 5 stars

    Poorer than expected for the price

    Posted
    keyboard113
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Pretty bad experience for my first time with Lenovo. The laptop was on sale when I made the purchase, so I thought I got myself a great deal despite all the negative reviews here. First of all, I am used to low-end tier laptops so this level of price is a huge improvement. The laptop is fast, just like what I expected from the specs. It would've been a good laptop, if not for the other minor problems which added up to become a huge deal. First, the noise. After setting up the laptop and signing in, etc. I can hear the whistling noises coming from the bottom side. I looked up online, and it could be either dirt in the fans, or a "coil whine". I brought the laptop up to Best Buy and the Geek Squad people did a quick check and they said it was dirt from the fans. Inside a new laptop? I bought a new product, so I expect the product I'm receiving to be free of defects, and this laptop already sounds like it has gone through 6 months of usage. While at the store, I checked the same model they have on display, and sure enough, that same whistling noise is there. Other laptops displayed (even other Lenovo Ideapads), plus from my past laptops, never has this problem. I visited another Best Buy store and the exact same thing; out of all the displayed laptops of all brands and even other Lenovo models, this is the only one that still has that whistling noise. I suspect this is a common issue in this model. If you don't know how this really sounds like, here is a video https://www.youtube.com/watch?v=aYIPp9Wa9o8. Note that this is NOT the actual laptop of the review, but in the video this PC makes a similar sound I heard from this laptop. Second is the WiFi adapter. It could be due to a driver problem, but that should not be the case for a new laptop. However, the WiFi speed I get on this one is super weak. Even putting the laptop next to the router, I still get 1/3 of what my iPhone gets at the same spot. The signal strength on the laptop would also waver more than normal as if I'm 10m away from the router. Third, downloading issues. For whatever reason, there are some files I cannot finish downloading. Even if the WiFi is slow because of the issue above, it shouldn't matter when I reach 100% download progress. For reproducing purpose, the file I tried to download is https://www.eclipse.org/downloads/download.php?file=/technology/epp/downloads/release/2018-12/R/eclipse-cpp-2018-12-R-win32-x86_64.zip. This file will always reach 100% and would scan for virus (if using Edge). It will stay that way for 30 minutes. I tried it with another browser (Vivaldi) and the same issue occurred. Not sure why this is the case. Fourth, battery. This laptop, like many new laptops nowadays, doesn't come with a removable battery. I expect that to remove it you will need technicians. So don't buy this and expect it to has removable batteries like past laptops in 2012. The capacity is pretty terrible though. From the look of it, every percentage on the battery = 1 minute. 100% = 100 minutes left. Normal browsing and you probably won't last more than two hours. Definitely not more than three. Plugging in to recharge gave an estimate of 3+ hours till full charge. Not sure if it's just my luck I got a bad battery or not. Finally, Lenovo and its software. The Lenovo Vantage program bundled in the laptop is similar to other brands and their maintenance software. Except for this Vantage program, it just looks like a huge useless ad. Can't go anywhere without it advertising itself about DashLane or some security software I don't need. The only thing I find useful in this program is their hardware and update scans, the rest look useless. Even their other small "features" that they have (WiFi security, Rapid charge, etc) look just as useless. There is nothing noticeable from using this Vantage bloatware. Attached is also a screenshot of the BIOS update prompt before I updated the BIOS on the machine. Notice all the typos. Is this what an official product of Lenovo looks like? Maybe that is the quality I should be expecting out of Lenovo. This is a new low even for bloatware. All of those really made a bad experience for this laptop, and for the brand. Not gonna buy another Lenovo product, if they can't even get their software and a laptop of this price range working properly. Even cheap 2012 laptops I bought from Walmart performed more consistently.

    No, I would not recommend this to a friend

    • Brand response

      Lenovo Product Expert

      We are sorry to hear that you are having issues with your Lenovo IdeaPad 330s-15 laptop. We recommend you call Lenovo Tech Support for help with your specific issues at: 877-453-6686.
      For 2018, Lenovo retained its place for a second year as the best laptop vendor:
      https://www.laptopmag.com/articles/laptop-brand-ratings Lenovo

  • Rating: 2 out of 5 stars

    Good Options, Poor Experience

    Posted
    EXAP
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I really liked this laptop when I purchased it, but I never got to really enjoy it because the battery wouldn't charge. When I placed the mouse cursor over the battery icon on the system tray, it would say, "Plugged In, Not Charging". I updated the BIOS and it charged for a few hours and then reverted to the same problem Then, when I decided to return it to the store where I bought it, I was unable to reset the laptop to new condition. Even the Geek Squad agents at the store couldn't perform a PC Reset using either the Window Setup or the button on the side of the laptop. I deleted everything I could and left it with them with the assurance they would wipe the hard drive.

    No, I would not recommend this to a friend

    • Brand response

      Lenovo Product Expert

      We are sorry to had issues with the battery charging on your Lenovo IdeaPad 330s-15 laptop. A reset of the non-removable battery may fix this issue. Here is a link to instructions for reconditioning a non-removable battery, using the Battery Management Software installed on the computer. If you need further assistance, we recommend you call Lenovo Tech Support at: 877-453-6686. Here is the link: https://windowsreport.com/laptop-battery-not-charging-windows-10/. For 2018, Lenovo retained its place for a second year as the best laptop vendor:
      https://www.laptopmag.com/articles/laptop-brand-ratings Lenovo

  • Rating: 2 out of 5 stars

    Not for me

    Posted
    Donn
    • My Best Buy® MemberMember

    Computer is lightweight, fast and has really good specs for the price. My biggest con and reason for returning is the battery life. Its touted as having a 6hr battery life this is 100% false. While running a balanced power-plan at 45% brightness i struggled to get 3hrs of battery life out of this device on a full change. I needed this device to last at least the described 6 hours, to which it failed. If you're ok with 2 hours needed for a full charge and 3 hours of total usage while off the charge then this device can work for you.

    No, I would not recommend this to a friend

    • Brand response

      Lenovo Product Expert

      The Lenovo IdeaPad 330s-15 laptop ships with a 2CELL 30WH, Lithium Polymer battery, with a battery life of up to 7 hours, depending on the work that the device is performing. To maximize battery life, first adjust your battery saver settings. Here is a link to instruction for doing this in Windows 10:  https://www.digitalcitizen.life/how-use-configure-battery-saver-windows-10. Next, to maximize battery life, be sure there are no unwanted programs running in the background, draining the battery. Here is a link to some tips for finding out what is draining your battery:
      https://www.laptopmag.com/articles/battery-saver-windows-10. Also, to maximize battery life, try changing your power management setting to a more conservative one. You can do this in the control panel, in the power management category on your system. Select a more conservative power management setting to extend battery life. Finally, if the battery life does not improve, a battery reset may help. Here is a link to instructions for reconditioning a non-removable battery, using the Battery Management Software installed on the computer. If you need further assistance, we recommend you call Lenovo Tech Support at: 877-453-6686. Here is the link: https://help.business.uconn.edu/index.php?pg=kb.page&id=169 Lenovo

  • Rating: 2 out of 5 stars

    Terrible battery life!

    Posted
    Maria
    • Verified PurchaserVerified Purchase

    The battery doesn't last for more than 2 hours. Not the best purchasing decision. It's okay, but for $500, there are better computers out there. It's a shame BestBuy has a 15-day return policy. It doesn't really give you the chance to test it out.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Slow...not what I expected

    Posted
    Chucho
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We purchased this laptop for our sophomore in HS because the price was great for the speed it promised. However, not only does it lag, it also overheats, and it freezes often. We're about to return this product for an upgrade.

    No, I would not recommend this to a friend

    • Brand response

      Lenovo Product Expert

      The Lenovo IdeaPad 330s-15 laptop is a fast configuration with its Quad-Core/Eight-Thread Intel Core i5-8250U processor, supported by 8GB of DDR4-2400MHz RAM. It also has 16GB Intel Optane Memory, supporting the 1TB standard hard drive. Giving the hard drive fast boot speeds and quick recall of the programs and files the user accesses the most. Be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programing errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686. Lenovo

  • Rating: 2 out of 5 stars

    Not a great laptop

    Posted
    Saspjr
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I have use Lenovo before and they suppose to be awesome laptop unless I bought defective one ... I had to return it to the manufacturer because I did not bought a warranty from bestbuy .. if I had I will switch for something else

    No, I would not recommend this to a friend

    • Brand response

      Lenovo Product Expert

      We are sorry to hear that you are having issues with your Lenovo IdeaPad 330s-15 laptop. Be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programing errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686. For 2018, Lenovo retained its place for a second year as the best laptop vendor:
      https://www.laptopmag.com/articles/laptop-brand-ratings Lenovo

  • Rating: 2 out of 5 stars

    NOT HAPPY

    Posted
    Nette
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Lenovo - I was told that the good laptops start from $1,000.oo I bought lot cheaper and I am not happy, it does not even want to start. I return it and bought ASUS - I am still happy :)

    No, I would not recommend this to a friend

    • Brand response

      Lenovo Product Expert

      We are sorry to hear that you were not pleased with your Lenovo IdeaPad 330s-15 laptop. For 2018, Lenovo retained its place for a second year as the best laptop vendor:
      https://www.laptopmag.com/articles/laptop-brand-ratings Lenovo

  • Rating: 2 out of 5 stars

    Built-in Mouse Too Touchy

    Posted
    Debbie
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I dislike this laptop. The Built-in mouse is highly sensitive and continually bounces me off my page or to another unintended window. I regret the purchase.

    No, I would not recommend this to a friend

    • Brand response

      Lenovo Product Expert

      With regard to the touchpad, you can make adjustments to the touchpad in your system settings. You can get there by clicking on the magnifying glass at the bottom left of your Windows 10 screen. Type "touchpad" in the search window. Select "Mouse & touchpad settings" from the list of choices. You can make general adjustments to the touchpad there. You can also select "Additional mouse options" for more detailed adjustments to the touchpad sensitivity by increasing the delay of the touchpad. Lenovo

  • Rating: 2 out of 5 stars

    Great camera

    Posted
    Asli
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The betery will not last too long.becouse i have used others that tels me .

    No, I would not recommend this to a friend

    • Brand response

      Lenovo Product Expert

      The Lenovo IdeaPad 330s-15 laptop ships with a 2CELL 30WH, Lithium Polymer battery, with a battery life of up to 7 hours, depending on the work that the device is performing. To maximize battery life, first adjust your battery saver settings. Here is a link to instruction for doing this in Windows 10:  https://www.digitalcitizen.life/how-use-configure-battery-saver-windows-10. Next, to maximize battery life, be sure there are no unwanted programs running in the background, draining the battery. Here is a link to some tips for finding out what is draining your battery:
      https://www.laptopmag.com/articles/battery-saver-windows-10. Also, to maximize battery life, try changing your power management setting to a more conservative one. You can do this in the control panel, in the power management category on your system. Select a more conservative power management setting to extend battery life. Finally, if the battery life does not improve, a battery reset may help. Here is a link to instructions for resetting a non-removable battery. If you need further assistance, we recommend you call Lenovo Tech Support at: 877-453-6686. Here is the link:  https://www.techwalla.com/articles/how-to-reset-a-laptop-battery Lenovo