Customer Ratings & Reviews
- Model:
- 82T30012US
- SKU:
- 6531745
Rating by feature
- Battery Life
Rating 4.6 out of 5 stars
- Speed
Rating 4.5 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the Flex 3 Chromebook's large screen size, ease of use, and touchscreen functionality. Positive feedback also highlights its performance, battery life, and affordable price. While some users found the speakers subpar, the overall experience is considered positive by most. The lightweight design is also frequently praised for portability.
This summary was generated by AI based on customer reviews.
Good value.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall positive purchase. Unit is heavier than I expected.
I would recommend this to a friendNot loving this chromebook
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is very difficult to use with everything being in the cloud. I don't have access to the full versions of the word processing software I need to use.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, MikeW. While we are thankful that you chose our product, we are sorry to hear that you are having trouble with it. If you currently have a Microsoft Office 365 Account, you can access that existing account through a Chromebook. Here's a link to learn more: https://support.microsoft.com/en-gb/office/how-to-access-microsoft-office-on-a-chromebook-32f14a23-2c1a-4579-b973-d4b1d78561ad#:~:text=Open%20the%20browser%20on%20your,with%20your%20Microsoft%20365%20subscription. Also, you can access your Microsoft 365 applications and content via the Chrome browser or download the Office apps as PWAs (progressive web app). Here is a link to an article that details how that process works: https://www.groovypost.com/howto/use-microsoft-office-on-a-chromebook/. Should you need further assistance, please feel free to reach out to our support team.
Feel like I wasted my money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really do not like it! It is not half as good as the one I had to replace and if it was easy for me with no car to exchange this for a different one I would have... My old one was so easy to set up and ran great till the end this one is one problem after another and still have not been able to get it set up the way I want it... Either Lenovo has gone down hill or I got a bad one... Trust me if I could return it right now and get a different one I would!!!v
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, Carrie. We are sorry to hear that you are having trouble with your Flex 3 Chromebook. To help resolve this, we recommend reaching out to our support team for Chromebooks here: 800-426-7378, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.
Greaatt
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great Chromebook, I love the tablet feature.
I would recommend this to a friendGreat computer for price
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for most Internet and lighter work. I've no complaints for the price.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, dFromAZ. Thank you for choosing Lenovo! We are glad to know that your Flex 3 has been great for your use, and we appreciate your time taken to share your experience and feedback with us.
Volume is defective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received this item in *EXCELLENT condition. However my volume is messed up at various times.
No, I would not recommend this to a friendDoes not always want to turn on.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good when it comes on. Does not always want to turn on. Ok for kids only with a few games. Would not recommend for adults.
No, I would not recommend this to a friend- Cons mentioned:Speakers
A disappointed student
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In less than a month, it stopped working correctly. The track pad started glitching and the speakers started sounding like they were submerged in water. We returned it.
No, I would not recommend this to a friend Waste of Money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer is extremely slow. Middle school student is required to have a device for classes. Bought this brand new from Best Buy August 2023. The computer takes so long to open, the teacher are finished with their lessons by the time this logs on to the assignment. I am not sure if this is a lemon or if this is standard, but what a waste of over $300. Teacher actually told student to buy a better device. Its 60 days old.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello, FIFam6. We are sorry to hear that you have experienced an issue with your Flex 3 15 Chromebook. Given the specifications of this model and its use, as we understand it, should be able to keep up with the student’s workload. To try to remedy this, first, please look for any applicable updates in the “About ChromeOS” tab in system settings. After applying these updates, should your issue persist, we recommend trying to complete a powerwash or factory reset to see if this resolves the issue. To complete a reset, here is a link to a Google Support page that details how to reset a Chromebook: https://support.google.com/chromebook/answer/183084?hl=en. After these steps, if this doesn’t resolve things, we recommend reaching out to Lenovo Tech Support for Chromebooks and providing a representative with details of your issue, so that they may help by providing a solution for you. Here is a phone number to speak with a tech support representative to further resolve your issue: 800-426-7378. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.
Like the laptop not the extra headaches
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop for my niece and there are problems with signing for her. Apparently chrome needs a pass code but now its locked. I like the laptop overall but i wish it wasnt locked.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, Nyesha. We're sorry to hear that you've encountered this issue with your Flex 3 Chromebook. To try to remedy this, we recommend trying to complete a powerwash or factory reset to see if this resolves the issue. To complete a reset, here is a link to a Google Support page that details how to reset a Chromebook (https://support.google.com/chromebook/answer/183084?hl=en.) Also, if you need assistance, feel free to reach out to Lenovo Support and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate your time taken to share your perspective with us.
Good for typing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Grainy screen when watching movies, good for kids.
No, I would not recommend this to a friendNot bad
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad but it is too big and too heavy. And 64GB memory is not enough. I returned the item.
No, I would not recommend this to a friendDecent
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife needed a new computer and this gets the job done.
I would recommend this to a friendUseless, tried and failed to make this work.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I knew going in the shortcomings of Chromebooks so I made sure there was plenty of RAM for what I needed and still had to return it. Bummed this didnt work out.
No, I would not recommend this to a friendIt works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For its price, it is worth it. But not too user friendly
No, I would not recommend this to a friend- Cons mentioned:Charging port
Charging port broke after three months
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charging port broke after three months. Seems to be a poorly constructed internal port.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, VictoriaC. We're sorry to hear that you're having this problem with your Flex 3 Chromebook. To try to resolve this, we recommend contacting Lenovo Support for a consult on repairing your laptop. Thank you for your time taken to share your feedback with us.
It's kind of flimsy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's kind of flimsy. I've had it less than 2 months and it's losing keys and both hinges have broken.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello, goodExperience. We are sorry to hear that you have encountered an issue with your Flex 3 15. The Flex series, along with a wide range of our other products, undergoes testing and quality control to help ensure we provide great, reliable, quality products for you and other potential users. We recommend customers that purchase through our retail partners consider their device coverage options to help protect their investment in a solution for peace of mind. Should you want to discuss repair or replacement options, we also recommend reaching out to Lenovo Tech Support to speak with a representative to discuss your potential options at this number: 877-453-6686. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.
disappointing
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased Lenovo because the color was suppose to be better than HP it is not. It also startles me when signing in with this Loud voice telling me what I am signing into.Have not figured out if I can shut this off! It is also on the heavy side.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello, KarenP. We are sorry to hear that your Flex 3 has fallen short of your expectations. To try to remedy this, we recommend reaching out to Lenovo Tech Support for Chromebooks at this number: 800-426-7378, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.
Meh
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice box. Not sold on the cloud idea yet. Works fine.
I would recommend this to a friendSorry I bought this machine!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found the Chromebook very difficult to maneuver as I had been a Windows user for many years. I grew very frustrated as I lost data and lost icons, so I returned the computer within the 15 day window and received a complete refund. I don't think the problem was with the machine, but rather the operating system.
No, I would not recommend this to a friend