Customer Ratings & Reviews
- Model:
- 82T30012US
- |
- SKU:
- 6531745
Customer reviews
Rating 4.5 out of 5 stars with 588 reviews
(588 customer reviews)Rating by feature
- Battery Life4.6
Rating 4.6 out of 5 stars
- Speed4.5
Rating 4.5 out of 5 stars
- Display4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the Flex 3 Chromebook's large screen size, ease of use, and touchscreen functionality. Positive feedback also highlights its performance, battery life, and affordable price. While some users found the speakers subpar, the overall experience is considered positive by most. The lightweight design is also frequently praised for portability.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Open Box Excellent = ripped off, would not recomme
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased an open box. Excellent condition model, it came without original packaging, it had a decent amount of scratches, noticably dirty, multiple fingerprints, arrived in an oversized box with no package protection, it was clearly not in excellent condition. What a scam. Would not recommend, I've purchased Open Box Excellent items from Best Buy before, this was an absolute failure on their part. Model: 82T30012US SKU: 6531745 Condition: Open Box Excellent
No, I would not recommend this to a friendRated 2 out of 5 stars
Chromebooks are too limited in function
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works okay for a chromebook, but I found out that I really don't like Chromebooks. Just buy a laptop instead.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, PhilipL. We are sorry to hear that your Flex 3 Chromebook is not a good fit for you or your preferences. You allude a great point, as we recommend all chose a device that aligns with your needs and desires in a computer. If we can help with your device, please feel free to reach out to Lenovo Support for assistance, and we appreciate your time taken to share your perspective.
Rated 1 out of 5 stars
Not Recommended!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this computer for my son to use when he went to college. It only lasted 2 years and now it will not turn on and needs costly repairs. I spoke with a Lenovo representative and she was less than helpful. She told me that I can ship it to Lenovo for a $109 diagnostic test. I do not recommend this computer or company.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Carol. We're sorry to hear that you are having such trouble with your Flex 3 Chromebook. We will investigate this further, and we appreciate you taking the time to share your feedback with us.
- Cons mentioned:Operating system
Rated 1 out of 5 stars
Ok product for kids
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price at the store was good but after checking the product it was not a good deal. The programs dint worked properly and others i was only allowed to use as a online version or app
No, I would not recommend this to a friend - Cons mentioned:Operating system
Rated 1 out of 5 stars
Stick with windows
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I feel like it could have been made better , the software should have been made with windows. Chrome os doesn’t allow steam or Xbox games to be played thru their systems like they advertised
No, I would not recommend this to a friend Rated 1 out of 5 stars
Faulty purchase
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop worked for about 2 weeks and then I was told the charger port was broken(had nothing to do with me) it wasn’t replaced by geeksquad and needless to say it still does not work and I had to buy a new laptop. Complete waste of money and I will never buy from Best Buy or this brand again. I mean this
No, I would not recommend this to a friendRated 1 out of 5 stars
Looks good but didn't last
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped charging properly within 9 months. Poor experience trying to get any kind of warranty recognition.
No, I would not recommend this to a friendRated 2 out of 5 stars
Opinion
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yo be honest. The configuration is weird. I’m still trying to understand this laptop
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello, ShirleyC. We are sorry to hear that this Flex has not met your expectations. We provide an assortment of products across our brands of computers, to give more options to fit the needs of consumers. When looking for a computing solution, we recommend all review the specifications and features of any device and choose what aligns best with your needs and preferences to help ensure you find the best fit for you. ShirleyC, we appreciate you taking the time to share your experience.
Rated 2 out of 5 stars
Would not recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer was to slow We returned it and got her a step up
No, I would not recommend this to a friendRated 1 out of 5 stars
Get a warranty!!!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my god-daughter after reviewing the specs. I am so relieved that I purchased a warranty because it stopped working after 4 months!!!
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, TreM. We are sorry to hear that you had trouble with your Flex Chromebook. We are glad to hear that you were able to have things resolve due to warranty coverage. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.
Rated 1 out of 5 stars
Received wrong item
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Make sure to check your online order. I ordered the 15.6 and realized later i was handed a 14.7 Its been months so im sure there is nothing i can do
No, I would not recommend this to a friendRated 1 out of 5 stars
Has to return
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately I had to return due to it restarting multiple times during simple tasks.
No, I would not recommend this to a friendRated 1 out of 5 stars
Dissapointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It did not come with the charger and Best Buy refused to supply one in order to make it work.
No, I would not recommend this to a friendRated 1 out of 5 stars
Returning
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t get anything to work. Will be bring it to the nearest Best Buy for help
No, I would not recommend this to a friendRated 1 out of 5 stars
Trying to return
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still haven't received the money back after I returned the crome book to thee store.
No, I would not recommend this to a friendRated 1 out of 5 stars
Chromebook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not pleased with Google chrome not easy to use, hard to set up not compatible with Norton
No, I would not recommend this to a friendRated 1 out of 5 stars
Chromebook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was different compared to a laptop and the salesperson was right in recommending a laptop.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello, TyM1. We are sorry to hear that you did not enjoy your experience with your Chromebook. Chromebook devices all ship with ChromeOS operating system preinstalled, providing a unique experience from other systems. We always recommend reviewing features, design, and specifications of any device to ensure that it meets your performance needs and preferences to help ensure that device is an adequate solution before you purchase any computer. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.
- Pros mentioned:Speed, Touchscreen
Rated 5 out of 5 stars
Highly recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product.. Works fast.. I love the touch screen.. And what I love the most is the price and the fast shipping..thank you best buy
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Lenovo 15.6 Touch-Screen Chromebook
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first touchscreen laptop. It is easy to use and operate. It is perfect for just browsing the web, checking the latest news, and keeping track of my friends. It is lightweight and has a bright display. There is nothing complicated on this laptop.
I would recommend this to a friend - Pros mentioned:Screen size
Rated 5 out of 5 stars
good buy for the money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent chrome book , I love it .. The touch screen is amazing
I would recommend this to a friend

















