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Customer reviews

Rating 4.5 out of 5 stars with 671 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers commend the Flex 5i 14" laptop's touchscreen, performance, and battery life, frequently citing its ease of use and light weight as significant advantages. Many appreciate the 2-in-1 functionality and find the price reasonable for the features offered. However, some users reported minor issues with the Wi-Fi connection and sound quality. A few also noted that the device can get warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 671 reviews
  • Rated 5 out of 5 stars

    So far so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tbh, I originally didn’t want a laptop with 512 gb. I was looking for a 1Tb but it’s okay. I love this laptop, I had to switch out of S Mode so I could use it for my business & download what I needed. The backlit keyboard is really amazing! I loved it. That & the 2 in 1 capability that it can turn into a tablet sold me. I had to buy! Haven’t even gotten started to fully use it but so far so good. No complaints. I wish I had photos.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Derrell,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your experience with your Flex 5i has been good so far, with you ending up loving your new laptop.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Nice but has an annoying issue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this laptop for my purposes, which is primarily browsing, shopping checking email etc. The only issue I have is that the two USB ports seems to be loose somehow. Where anything that I plug into them including flash drives, my wireless mouse repeatedly looses its connection and functionality because the connection goes in and out. Will likely have to return this product for that reason.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey KeithK,

      Although we're thankful that you chose our product, we're sorry to hear that you're having trouble with your Flex 5i. If this is not stemming from a hardware issue, to try to resolve this, first, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button. If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support here: 877-453-6686, for further assistance.

      Please update us when you can regarding this, and we appreciate you taking the time to share your feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Capable little laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent performing laptop with touchscreen. At this price point you don't normally get i5 and touchscreen capability. The graphics are sharp and crisp and the 14" form factor makes it an easy travel option vs a smaller tablet. Only negative...no open memory slots to upgrade from the 8GB soldered onboard memory. If you can get this when it's on sale (we saved $250) it's a "best buy" in my opinion.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey PaulC,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your Flex 5i is capable of meeting your needs.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great device purchased for our son attending college. It is fast and the size of the screen is just right for his needs

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey KarenK, thanks for choosing Lenovo!

      We are glad to hear that it is a great fit for your son and his needs, and we appreciate you taking the time to share this with us. Lenovo

  • Rated 5 out of 5 stars

    Best Price for Performance

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for basic use around the house and traveling. Light weight. Perfect for setting up with a dock. Runs everything I need it to, great for price.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    JRF1

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Lenovo computer and am fully satisfied with the machine and the apps & software that came with it.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi JimF,

      Thanks for choosing Lenovo!

      It is good to hear that you are completely satisfied with your purchase, and we appreciate you taking the time to share this with us. Lenovo

  • Rated 4 out of 5 stars

    Lenovo laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok computer for the price. Everything works good except Bluetooth connection disconnects from time to time and the only way to restore it is to shut the computer down and restart it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love my lenovo

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great display! Touch screen is amazing! Love the 3 in 1 option for versatile use. Great for work and school tasks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great device I use it to watch shows and sometimes I transfer the pictures from my camera and works great! Totally recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Lenovo laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have laptop, very handy and excellent performance

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey vishal,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that the Flex 5i 2-in-1 is working nicely for you.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good laptop - Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was easy to set up and use in very little time. I'm tech-competent, but not an expert. This is a good laptop and I really enjoy using it. OBTW, the on-line purchase process at Best Buy was straightforward and quick.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, DaPauls. Thank you for choosing Lenovo! We are glad to hear that you are really enjoying your Flex 5i, and we appreciate you taking the time to share your experience with us. Lenovo

  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop, also can fold and use like ipad. It is also touch screen

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey MelvinJ,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your experience with your Flex 5i 2-in-1 has been good.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Amazing Laptop!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Touch screen works good. Screen Is amazing resolution and I have found no problems so far.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi AydenD,

      Thanks for choosing Lenovo!

      It is good to hear that your Flex 5i is working seamlessly for you so far, and we appreciate you taking the time to share this with us. Lenovo

  • Rated 4 out of 5 stars

    Awesome lil laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome lil laptop would buy again. Use it daily for work and other daily items

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Lenovo review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for work and everyday use. The display is great and is fast enough.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey kennethS,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your Flex 5i 2-in-1 is a great fit for your use.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top, 100% recommended. The battery life is good. The laptop is pretty light and easy to carry around.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi DavideL,

      Thanks for choosing Lenovo!

      It is good to hear that your experience with your Flex 5i has been great, and we appreciate you taking the time to share this with us. Lenovo

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    amazing, cheap and fast

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    def recommend if you in a budget , works amazing and its so smooth

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey MadsMikkelsen,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your Flex 5i has been amazing for you.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Excellent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is functioning properly. I recommend it to others.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Deeb,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your Flex 5i 2-in-1 is functioning adequately for you.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Flex 5i

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid peice of equipment. I use it for school, work, and to play some old games that arent too graphic focused. If youre looking for a laptop thatll do exactly all that this is for you. I plan on building a gaming pc sometime soon, but still plan on keeping this because of how useful its proven to be.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good had it for a month now runs smooth and fast good for gaming, work and school i only have two negative thoughts and that would be the sound being low and battery runs out a little to fast.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, LametraD, thank you for choosing Lenovo! Regarding battery, we recommend going into Windows Settings > Power & Battery, and making adjustments to help give you more battery life before your next charge. We are glad to hear that your Flex 5i has otherwise been very good so far, and we appreciate you taking the time to share your perspective with us. Lenovo