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Customer Ratings & Reviews

Your price for this item is $476.00
The comparable value price is $599.00

Customer reviews

Rating 4.3 out of 5 stars with 431 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 431 reviews
  • Rated 5 out of 5 stars

    Laptop good, laptop work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really no complaints since the time I'd purchased it a month ago. I find myself using Google primarily, so it works seamlessly with all of my devices and accounts. The tablet feature is something I use more than I thought I would, which is kind of cool to have that functional versatility. All in all, 'tis good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent chromebook plus! Functions flawlessly, durable. No issues!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey KentM,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your Flex 5i Chromebook Plus is working excellently for you.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Lenovo Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine. Works perfectly. Thank you Best Buy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Faulty hinge, computer unusable, warranty denied

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked this computer initially. However - after owning it for 6 months the hinges broke, and when I try and open the screen it puts pressure on the screen to the point that it discolors it and unclips the screen at the bottom. I was denied a warranty claim. I used the computer less than a dozen times in this time period.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey SethC, we're sorry to hear that you had a poor experience with your Flex 5i Chromebook Plus. We are investigating your situation further to make the necessary changes. We appreciate you taking the time to share your feedback with us, as it does not go unnoted. Lenovo

  • Rated 2 out of 5 stars

    Beware of the build quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked this Chromebook until the hinge broke. Many others have experienced this issue. It happened with light use just a month after purchase. Lenovo was able to repair the hinge, but it now pops and creaks when opening and closing the laptop. I tend to just leave it open which defeats portability, but I do not trust that the repair is going to hold.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo Chromebook Plus Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very solid chromebook! Only small negative is it does not work with youtube tv even though its Google

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi StevenL, thanks for choosing Lenovo! We are glad to hear that your Chromebook Plus is working quite well for you, and we appreciate you sharing your feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Lenovo Chromebook Laptop Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really enjoying my laptop and all the great features. I wish I would have just added the Geek Squad protection at the time of purchase because now I have to take it in to be able to have it added since I've already received it. Which is fine, just inconvenient is all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like my Chromebook. No needd to worry about paying for third party security

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, thanks for choosing Lenovo!

      We are happy to hear that you are really liking your Flex 5i Chromebook Plus, and we appreciate you taking the time to share this with us. Lenovo

  • Rated 5 out of 5 stars

    Lenovo Chromebook Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're very pleased with our Chromebook. It provides the exact software and functionality we require

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey MarshaR, thanks for choosing Lenovo! We are pleased to hear that you are very pleased with your Flex 5i Chromebook Plus, and we appreciate you taking the time to share this feedback with us. Lenovo

  • Rated 4 out of 5 stars

    happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far good. touch screen works well, good brightness

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi KathrynH, thanks for choosing Lenovo! We're glad to hear that you are happy with your Flex 5i Chromebook Plus so far, and we appreciate you sharing your perspective and feedback with us. Lenovo

  • Rated 4 out of 5 stars

    good alternative to a Windows laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very quick and capable. Multitasks well, multiple pages open without slowing down. Good choice for student, or someone looking for a good option to a Windows machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Chromebook because 1) it was recommended by The New York Times Wirecutter service, and 2) because Best Buy offered it at an excellent price. Honestly, I've used it only a few times, but so far so good. No complaints!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, NealS. Thank you for choosing Lenovo! We are pleased to hear that your Flex 5i is working so well for you and appreciate you taking the time to share your experience. Lenovo

  • Rated 3 out of 5 stars

    Beware: Inaccurate Description at Stores

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the Lenovo Flex is a good budget chromebook, fast with an adequate display, I was not happy with the use of plastic for the frame or digital storage. I am replacing an Asus chromebook that would not hold a charge. It also had a plastic deck that eventually cracked on the lower corner of both sides from my wife and I passing the unit back and forth. The Lenovo has the same plastic deck with too much flexing. Also, I'm not a fan of digital storage. The description in all stores is wrong. Go to the Lenovo website for accurate specs.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer bought from Best Buy but the best thing about it was the quality of service I received. Fast, courteous and very friendly. We need more people like the gentleman who took care of me.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, TomK. Thank you for choosing Lenovo! We are glad to hear that your Flex 5i Chromebook and shopping experience have been great, and we appreciate you taking the time to share those experiences with us. Lenovo

  • Rated 5 out of 5 stars

    Great! Would recommend.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an "open box" item for a great price. Was in excellent condition. It replaced an aging Chromebook. It's MUCH faster. And it's eligible for updates for 10 years. Backlit keyboard. Memory, Storage. Slightly larger screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    just me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it does everything they said it would do and a little more. its a little on the heavy side but not bad. it will even write in cursive and interpet several different languages. a pretty smart chromebook. its pretty fast at starting and at doing most any function you need it to do. well pleased so far.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Not what she wanted but does more than expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my pre-teen daughter who wanted a Mac but does not take of her things. She liked the touch screen and how it can convert to a tablet at the same time. It does everything and more. She was so happy with it that she later said I didn’t need the MAC after all.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Solid for daily tasks, lacks the computing power

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the aesthetic, but it didn’t meet my needs when it comes to processing speed and access to random memory.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Dylanstake999,

      Thank you for sharing your feedback with us. We are sorry to hear that this Flex 5i Chromebook Plus did not meet your needs.

      We have noted your comments, and we appreciate your input.

      Please feel free to reach out to us with any questions or requests.

      Best regards,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    The reviews were right

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read reviews of multiple Chromebook Plus models before settling on this one, and I have not been disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chrome love.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product,love the versatility and mobility of it. Screen is very nice color and visual.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Darknicholas, thanks for choosing Lenovo! We're glad to hear that your Flex 5i Chromebook has been awesome for you, and we appreciate you sharing your feedback with us. Lenovo