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Customer Ratings & Reviews

$477.99
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Comp. Value: $479.99

Customer reviews

Rating 4.3 out of 5 stars with 459 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 459 reviews
  • Rated 5 out of 5 stars

    College bound.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is allit was hyped tobe. My daughter will be using it for finals and heading to college with it. Great choice for that.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Hinge problem.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked fine for 1 year and 3 days before the hinges broke when opening. Very bad design flaw. Upon researching after the fact it appears to be a common problem with this model that I did not know before.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! Old laptop was larger, but this one has many more options and it's great!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, LauraF. Thank you for choosing Lenovo! We are pleased to hear that you love your Flex 5i Chromebook and we appreciate you taking the time to share your experience. Lenovo

  • Rated 5 out of 5 stars

    Black Friday Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took advantage of Black Friday pricing. Gift for grandson from his wish list. Haven’t used yet, hoping it lives up to reviews.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Open Box Dud

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is more for Best Buy than the Lenovo Flex 5i. I bought this as an open box for approximately $337. The computer was completely dead and wouldn't charge. How did this pass inspection with the Geek Squad? When I brought it back, they checked it out and were just as perplexed as I was.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy boy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy surfing the internet using my new Lenovo Chromebook Plus Laptop 14"-2k Touch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo book

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im very happy with my purcharse. Very versatile and meets my expectations!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, AdrianaG. Thank you for choosing Lenovo! We are pleased to hear that your Flex 5i Chromebook Plus not just meets your needs, but also your expectations. We appreciate you taking the time to share your experience. Lenovo

  • Rated 1 out of 5 stars

    Crappy construction

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well, quick and the touch screen is nice. However, I had the same problem as many of the reviewers here. After 14 months, I just closed the laptop and one of the hinges completely broke. So disappointed in the cheap construction.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, LareesaS.

      We are sorry to hear about your poor experience. We want the best for users of our products and are saddened to hear that we did not meet your expectations.

      If you'd like to work with us, you can contact Lenovo Support here: 877-453-6686, to discuss you repair options.

      We appreciate you sharing your experience and feedback with us, as it does not go unnoted. Lenovo

  • Rated 5 out of 5 stars

    Lenovo - Flex 5i Chromebook Plus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the quality and price, plus quick delivery.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, GregH. Thank you for choosing Lenovo! We are glad to hear that you are very satisfied with your Flex 5i Chromebook Plus, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 3 out of 5 stars

    Not worth the money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not as thin as expected ! And pic quality was not impressive

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey MickiT,

      We're sorry to hear that your Flex 5i Chromebook Plus fell short of your expectations. If we can help you with your system's functionality and performance, we're happy to assist.

      We appreciate you taking the time to share your perspective. Lenovo

  • Rated 5 out of 5 stars

    Lenovo 14" chromebook plus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic deal, Fantastic chromebook plus. Really nice machine. Never going back to windows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebook

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Very knowledgeable and nice

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, TashaL, thank you for choosing Lenovo! We are pleased to hear that your shopping experience was great, and we appreciate you taking the time to share that experience with us. Lenovo

  • Rated 5 out of 5 stars

    Good value for the mkney

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for my MBA and to run Light run software for a wood burning laser.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best chromebook that money can buy at yhis price, love having a backlit keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love it, great value and lots of fun ,i recommend it to anyone who wants a good laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo workbook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice for granddaughter school work. Thank you for very good service also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice cromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for 12 yeat old son. He has it glued to him now. Cool tablet or laptop options

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Weak

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weak hinge. It broke before I had it a year. Not happy!

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, StevenR,

      We are sorry to hear about your poor experience with your Flex 5i. We want the best for users of our products and are saddened to hear that we did not meet your expectations. As a part of our commitment, this Flex 5i, along with a wide range of our other products, undergoes strict testing and quality control to help ensure we provide great, reliable, quality products for you and other potential users.

      We wish to work with you to discuss your options with repairing your device, and if you'd oblige, we recommend contacting Lenovo Support here: 877-453-6686, for assistance.

      Please update us when you can regarding this, and we appreciate you taking the time to share your feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Gift for my brother's 50th

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A gift for my brother - his feedback "it works perfectly for what I need"!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I’d buy something more sturdy and less expensive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most flimsy laptop I’ve ever had. Screen cracked the first week, so make sure you have a good case.

    No, I would not recommend this to a friend