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Customer Ratings & Reviews

$499.99

Customer reviews

Rating 4.3 out of 5 stars with 459 reviews

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  • Battery Life

    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 459 reviews
  • Rated 5 out of 5 stars

    Truly happy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son while in high school - meets all the requirements and approved by my 15yo so all around win - had issues with hinge but warranty coverage the repairs- overall great product with great service

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that you are satisfied with your purchase.

      Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.

      Regards,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Great Chromebook

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Chromebook and great condition for an open box item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Voice-Back up Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs well and as expected. Very satisfied with my purchase at a great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my new laptop. I do have one caveat. The hinges of the laptop tend to catch on fabrics if you place it on your lap.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Elena1,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that you are very pleased with your Flex 5i Chromebook Plus.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Great School Chromebook

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Lenovo IdeaPad Flex 5i Chromebook Plus from Best Buy and have been thoroughly impressed. Here's a concise review: Design: The laptop sports a sleek, professional look with a two-tone grey finish. It's aesthetically pleasing and feels sturdy. Performance: Equipped with an Intel i3 processor and 8GB of RAM, it handles everyday tasks smoothly. The performance is reliable for browsing, document editing, and media consumption. Display: The 14-inch screen offers crisp and clear graphics, enhancing the experience for both work and entertainment. Keyboard and Trackpad: The backlit keyboard provides a comfortable typing experience, and the responsive trackpad adds to the ease of use. Versatility: As a 2-in-1 device, it offers flexibility with various modes, including a tablet mode compatible with a stylus. Best Buy Experience: Purchasing from Best Buy added value with their warranty options, ensuring peace of mind. Overall, the Lenovo IdeaPad Flex 5i Chromebook Plus is an excellent choice for its price, offering a great balance of design, performance, and versatility. I highly recommend it for anyone in the market for a reliable Chromebook.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, BDJ2117. Thank you for choosing Lenovo! We are pleased to hear that your Flex 5i Chromebook Plus meets your needs so well, and we appreciate you taking the time to share your experience. Lenovo

  • Rated 5 out of 5 stars

    Great chromebook

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent Chromebook/pad. It functions really well and the touch screen with folding screen turns it into a giant pad. It's fast and responsive.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey KaraV,

      Thanks for choosing Lenovo!

      We are glad to hear that your experience with your Flex 5i Chromebook Plus has been great, and we appreciate you taking the time to share your perspective with us.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    A chromebook for games and chrome OS users

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this computer because I have been using google docs along with the chrome OS on my macbook and like the versatility. I subscribe to Nvidia GeForce Now and find this computer plays all my steam games with the same resolution and speed as the mac, for a third of the price. I also find the flex function very handy when I want to watch videos or read a book.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lenovo Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and easy set up. For personal use this was a great choice for me.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey JanH,

      Thanks for choosing Lenovo!

      It is good to know that your Flex 5i Chromebook Plus is a great fit for you, and we appreciate you taking the time to share this with us. Lenovo

  • Rated 5 out of 5 stars

    Christmas Present

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a Chromebook Plus model for the kids (11th, 9th, and 6th graders) so they could do schoolwork more easily than on their school-provided basic Chromebook. This one seemed to be the best one for the price, but... It's a Christmas present and won't be opened for 2 weeks, so I'll update this review in a few weeks with the thoughts from my kids after they first use it and after they've used it for a while.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Chromebook Plus

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Chromebook Plus has excellent build quality and the keyboard and touchpad are very solid. The RAM is enough to be speedy for multiple tabs or applications. The wifi seems to be a bit weak and the battery is not one that will get you 10+hours, though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It's a great deal and is fast. Screen looks great also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo Chromebook

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing computer works efficiently, and it perfectly quickly. It’s a great purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does not have a backlit keyboard per description

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Four stars instead of five based solely on the fact that the description has it listed as having a backlit keyboard, and it does not.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello,

      Thank you for sharing your feedback with us. We're sorry to hear that you ran into an issue. We strive to provide the best experience possible. We are disappointed and apologize that this wasn't the case for you.

      To try to resolve this, if backlighting isn't turning on, we recommend rebooting the Chromebook, then pressing Alt and the Keyboard Backlighting key to toggle it on and off.

      Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.

      Best regards,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Fits Perfectly

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in my 70's and don't do a lot of heavy duty computer work, so a Chromebook is perfect for me. This is a nimble, responsive and user-friendly device which suits my needs. A good value, too.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that you are satisfied with your purchase.

      Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.

      Regards,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Bright screens, solid finish, responsive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Chromebook is excellent. I bought 2 of these for my kids because the ones they get at school have very dim screens and don’t have touch screens. This one has the Chromebook plus standard and the screens are bright and are very responsive. The hinges feel like they will last a long time and the finish seems like it will survive their backpacks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice midrange Chromebooks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Chromebooks are light and powerful, and the touch screen is responsive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with my purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving everything about this Chromebook so far. Great screen that is big enough, that was a concern of mine coming from a 17 in screen on my old one. Actually like the size of this one better. Not as bulky. Having a lit keyboard is awesome too. Haven't used to 2 in 1 features yet. Perfect for my needs at the right price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good reliable product to have all summer when schools take their Chromebooks back.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi KYSc-

      Thank you for choosing Lenovo and sharing your feedback with us. We are excited to hear that you are enjoying the Flex 5i Chromebook Plus. We aim to provide excellent user experience for our products, and we are happy to hear that we met our goal.

      Please reach out to us through the Q & A section of this product page if you have any questions or need assistance.

      Best wishes,
      Lenovo Lenovo

  • Rated 2 out of 5 stars

    You get what you pay for

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last Chromebook lasted me a good 7 years and never gave me problems, but 2 years on, it just straight up won't turn on. I've attempted every kind of troubleshooting just before an actual repair, but for what it is, I'd rather just buy a new one. Performance while it was alive was fine, but it packed lots of functionality. Basically only useful for homework and watch YouTube while you eat.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    good 2 in 1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Chromebook works great, easy to set up for my kid and looks great.

    I would recommend this to a friend