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Customer Ratings & Reviews

Your price for this item is $479.99
The comparable value price is $599.00

Customer reviews

Rating 4.3 out of 5 stars with 428 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 428 reviews
  • Rated 4 out of 5 stars

    New Chromebook Plus

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Chromebook Plus has excellent build quality and the keyboard and touchpad are very solid. The RAM is enough to be speedy for multiple tabs or applications. The wifi seems to be a bit weak and the battery is not one that will get you 10+hours, though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo Chromebook

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing computer works efficiently, and it perfectly quickly. It’s a great purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MacBook of Chromebooks

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is high end chomebook. I would consider it the MacBook of chromebooks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with my purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving everything about this Chromebook so far. Great screen that is big enough, that was a concern of mine coming from a 17 in screen on my old one. Actually like the size of this one better. Not as bulky. Having a lit keyboard is awesome too. Haven't used to 2 in 1 features yet. Perfect for my needs at the right price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bright screens, solid finish, responsive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Chromebook is excellent. I bought 2 of these for my kids because the ones they get at school have very dim screens and don’t have touch screens. This one has the Chromebook plus standard and the screens are bright and are very responsive. The hinges feel like they will last a long time and the finish seems like it will survive their backpacks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded Laptop from 2012

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for the price,no complaints. Great sales guy,very informed.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Samstove-

      Thank you for choosing Lenovo and sharing your experience with us. We are excited to hear that you are enjoying the value of the Flex 5i Chromebook Plus and that your purchasing experience was excellent. We aim to provide fantastic user experience, and we are thrilled to hear that we met our goal.

      Please reach out to us through the Q & A section of this product page if you have any questions or need assistance.

      Best wishes,
      Lenovo Lenovo

  • Rated 1 out of 5 stars

    Faulty Hinges on Lenovo Flex5I Chromebook

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lenovo Flex 5I Chromebook A Fatal Flaw / Achilles Heel / Reason to Avoid All of the positive features of this seemingly wonderful device are completely negated by the extraordinarily poorly designed hinges. You won’t be able to fully appreciate the touchscreen, clear upward firing speakers, backlit keyboard, sufficient RAM, speedy response, decent battery life, or the flexibility referred to in the Model number. Nope - just a simple physical attachment component: The hinges. A high percentage of their hinges are defective, Lenovo knows they are defective, and Lenovo will (despite a lawsuit ) deny and obfuscate the issue to keep from replacing or compensating customers for their engineering (or sourced parts) flub. Obviously, hinge durability will not affect every single device. You might get lucky! Mine worked properly for about a year. But when a hinge fails, it causes the frame around your screen to separate just behind it, making it impossible to open and close the device without snapping the whole thing apart. I find I can operate mine now by leaving the screen at a very precise angle, never daring to adjust it, much less use it in ‘tent’, flat or tablet mode. Not exactly ideal. The sad thing is that the canned customer response to everyone who reports this is of no help at all and seeks to avoid any corporate responsibility. Check out the other reviews online regarding these crappy hinges. Just something to consider as you shop for a durable chromebook…

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice midrange Chromebooks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Chromebooks are light and powerful, and the touch screen is responsive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely Thumbs Up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this now for about a month and a half and I've had no issues at all. It's my first Chromebook and I'm very happy with it.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey wplPlantCity, thanks for choosing Lenovo! We are pleased to hear that your Chromebook Plus is working seamlessly for you, and we appreciate you taking the time to share this feedback with us. Lenovo

  • Rated 5 out of 5 stars

    good 2 in 1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Chromebook works great, easy to set up for my kid and looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little machine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't really want to pay this much for a laptop, But I'm glad I did. Very nice machine. Lightweight and powerful

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey MichaelK, thanks for choosing Lenovo!

      We are glad to hear that you are satisfied with your purchase, and we appreciate you taking the time to share this with us. Lenovo

  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a google tablet from 2018 and it was heavy and finally crashed on me. This chromebook is best I've had so far. I use mostly cloud based programs like Microsoft 365 for work but also use google drive and email for personal. Fast, powerfull, well built. I use the tablet mode for reading. The screen is totally legit. I think it's a very good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Chromebook

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful Chromebook Plus. Purchased for my daughter, super easy interface, great screen, easy to use, 8gb of RAM is definitely a plus.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi ToddT,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are pleased to read that this Flex 5i Chromebook Plus 2-in-1 is working wonderfully for your daughter.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 3 out of 5 stars

    Incorrect specs for this trimmed down version

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While this is a decent Chromebook overall it’s supposed to have a fingerprint reader but for some reason this one doesn’t (Chromebook Plus site and Lenovo specs say it does). Battery life is a a bit less than others but the keyboard is nice. Screen is a bit too dim and the glare is strong. Overall it’s ok but it should have better specs per its description.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is autistic and isn't always the most careful but this lap top had proven to be tough enough for the job also is able to keep up with all the video editing he does.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, Karen, thank you for choosing Lenovo! We are glad to hear that it is a great fit for you and your son, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 5 out of 5 stars

    Great Chromebook

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already owned the Lenovo flex 5 but wanted to upgrade to Chromebook plus, so I bought the 5i. Both are fantastic, Lenovo does Chromebooks great. The flex 5i is like the flex 5 on steroids with all the chrome plus stuff.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, Charles426. Thank you for choosing Lenovo, again! We are pleased to hear that your Flex 5i Chromebook meets your needs so well and we appreciate you taking the time to share your experience. Lenovo

  • Rated 4 out of 5 stars

    Great out of box laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was sold as an excellent condition out of box product. The only thing it was missing was the manual laptops usually come with. Laptop was in perfect condition except that the screen had a lot of finger prints on it, reason it received 4 stars. Ive never had a chrome OS so it was a little bit of a learning curve. Starts up and shuts down a lot quicker than my windows OS laptop. Even without windows apps, the google app platform works just as good offering apps throuth google drive that are similary to Microsoft Office. Plus side you can also download apps that are commonly on smart phones (specifically android).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo - Flex 5i Chromebook Plus Laptop -14" Touch

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my main device for surfing the net, checking my email, playing games, watching TV (Tubi, Pluto, Plex), and YouTube vids. The back lit keyboard is essential and a joy. Touch screen is an absolute tool requirement; it utterly simplifies navigation and game play.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey there,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that this Flex 5i Chromebook Plus is a joy to use and that it works well for you.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Good for work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great for work its fast the time it takes to load a website is less than 10 seconds. I rated a 4 because I dont use it as much and you’re limited to certain apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo Tickled

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, fast, sleek + lighted keyboard- love this machine Priced right, looks great, and is lightweight; graphics are sharp.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi GarryS,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are pleased to read that you are loving this Flex 5i Chromebook Plus 2-in-1 laptop.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo