Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$499.99

Customer reviews

Rating 4.3 out of 5 stars with 459 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 459 reviews
  • Rated 2 out of 5 stars

    Started off good, now not so much

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this chromebook in February of 2024. Was great for the first 10 months or so. After that it would periodically freeze up, I would only have 2-4 tabs open and it would freeze up. The fan would also run a lot and loud. I did a powerwash a couple of times, the problems still persisted. I learned to live with that issue, now another issue has popped up. Now when you type the e or c key you get a series of letters and not just the c or the e. I researched this and others have had the same issue with varying models of chromebooks. I tried everything suggested, including multiple powewashes, changing the keyboard languge, trying a full recovery, Nothing has worked, I give up. Looking to buy another model now.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi EverettG,

      Thank you for sharing your feedback with us. We are sorry to hear that you are having such trouble with your Flex 5i Chromebook Plus. We apologize for the frustration and inconvenience that may have caused you. We'd like to work with you to resolve this issue.

      Given the troubleshooting steps you've already taken, next we recommend reaching out to Lenovo Support to see what your options are with getting your device reviewed and serviced.

      Please update us when you can regarding this. We look forward to hearing from you.

      Best regards,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Lenovo Flex 5i Chromebook Plus

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Flex 5i very much. I would like to have had a connection for an HTML cord.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that you are satisfied with your purchase.

      Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.

      Regards,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Lenovo Chromebook

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Lenovo chrombook. I especially love the versatility of the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Chromebook!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a 10/10 Chromebook! I have deployed over 40 of these to my staff and they love them! No issues yet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a google tablet from 2018 and it was heavy and finally crashed on me. This chromebook is best I've had so far. I use mostly cloud based programs like Microsoft 365 for work but also use google drive and email for personal. Fast, powerfull, well built. I use the tablet mode for reading. The screen is totally legit. I think it's a very good value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lenovo chromebook

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt disappoint, very satisfied with the chromebook

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Vic95-

      Thank you for choosing Lenovo and sharing your experience with us. We are happy to hear that you are enjoying the Flex 5i Chromebook Plus. We aim to offer great user experience and are overjoyed to see that we met our goal.

      Please reach out to us through the Q & A section of this product webpage if you have any questions or need any assistance.

      Best wishes,
      Lenovo Lenovo

  • Rated 3 out of 5 stars

    Incorrect specs for this trimmed down version

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While this is a decent Chromebook overall it’s supposed to have a fingerprint reader but for some reason this one doesn’t (Chromebook Plus site and Lenovo specs say it does). Battery life is a a bit less than others but the keyboard is nice. Screen is a bit too dim and the glare is strong. Overall it’s ok but it should have better specs per its description.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for kids school work

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already knew this was what I wanted but my daughter also bought one and it was for my grandson so I returned mine .

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi AllanQ-

      Thank you for choosing Lenovo and sharing your experience with us. We are happy to hear that the IdeaPad Flex 5i Chromebook was the perfect gift for you. We aim to offer great user experience and are overjoyed to see that we met our goal.

      Please reach out to us through the Q & A section of this product webpage if you have any questions or need any assistance.

      Best wishes,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Great Chromebook

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already owned the Lenovo flex 5 but wanted to upgrade to Chromebook plus, so I bought the 5i. Both are fantastic, Lenovo does Chromebooks great. The flex 5i is like the flex 5 on steroids with all the chrome plus stuff.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, Charles426. Thank you for choosing Lenovo, again! We are pleased to hear that your Flex 5i Chromebook meets your needs so well and we appreciate you taking the time to share your experience. Lenovo

  • Rated 5 out of 5 stars

    Definitely Thumbs Up

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this now for about a month and a half and I've had no issues at all. It's my first Chromebook and I'm very happy with it.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey wplPlantCity, thanks for choosing Lenovo! We are pleased to hear that your Chromebook Plus is working seamlessly for you, and we appreciate you taking the time to share this feedback with us. Lenovo

  • Rated 4 out of 5 stars

    Good Buy at Best Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! Fast, quick to load. The only issue is that the touch pad seems to be losing its sensitivity after only having it a short time.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi dcyr,

      Thanks for choosing Lenovo and for sharing your feedback with us. Although we're sorry to hear that you are experiencing this issue with your Flex 5i Chromebook Plus. We wish to provide the best experience possible, and if you'd like, we want to work with you to try to resolve this issue.

      To start, try doing a hardware reset (visit the following link to learn how to do so: https://support.google.com/chromebook/answer/3227606?hl=en&sjid=11168473644130281663-NA), which reboots the embedded controller that manages various system components.

      We are pleased to read that the system is otherwise working out great for you.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need further assistance, as your satisfaction is important to us.

      Best regards,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Great out of box laptop

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was sold as an excellent condition out of box product. The only thing it was missing was the manual laptops usually come with. Laptop was in perfect condition except that the screen had a lot of finger prints on it, reason it received 4 stars. Ive never had a chrome OS so it was a little bit of a learning curve. Starts up and shuts down a lot quicker than my windows OS laptop. Even without windows apps, the google app platform works just as good offering apps throuth google drive that are similary to Microsoft Office. Plus side you can also download apps that are commonly on smart phones (specifically android).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oh baby! Honk honk!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a top rated laptop on the reviews, my daughter really likes it. Had an issue with startup and downloading things needed for class, so my daughter took it in and Geek Squad had it blazing in less than 10 minutes! Thanks!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi ChristopherF,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are pleased to read that your daughter is really liking this Flex 5i Chromebook Plus.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Good for work

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great for work its fast the time it takes to load a website is less than 10 seconds. I rated a 4 because I dont use it as much and you’re limited to certain apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ⭐️⭐️⭐️⭐️⭐️ La recomiendo muchísimo Moderna's

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it because it is super modern and updated, the system to work on my son's homework, the antivirus updates seemed like one of the best things to bring and the restrictions of some apps or applications to use for the safety of my children I loved the super modern screen ⭐️⭐️⭐️⭐️⭐️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exhibitor Manager Creating Change

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works perfectly for my needs. I work from home and the laptop’s performance helps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is autistic and isn't always the most careful but this lap top had proven to be tough enough for the job also is able to keep up with all the video editing he does.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, Karen, thank you for choosing Lenovo! We are glad to hear that it is a great fit for you and your son, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 5 out of 5 stars

    Great little machine

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't really want to pay this much for a laptop, But I'm glad I did. Very nice machine. Lightweight and powerful

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey MichaelK, thanks for choosing Lenovo!

      We are glad to hear that you are satisfied with your purchase, and we appreciate you taking the time to share this with us. Lenovo

  • Rated 5 out of 5 stars

    miss Rita Rice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent. My grand daughter absolutely loves the new things that have been added to this. I would recommend this for a purchase to my friends and family.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey RitaR,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that your granddaughter is absolutely loving this Flex 5i Chromebook Plus 14.

      Please feel free to reach out to us via the Q&A section of the product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Not just good, but good enough!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop to replace my Samsung Chromebook. I love it. It's light enough, has a touch screen, and uses the operating system I've become accustomed to. I only use it for streaming, emails, general internetting, and a little document making for work. Such a steal!

    I would recommend this to a friend