Customer Ratings & Reviews
- Model:
- 83EK0000UX
- SKU:
- 11821342
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.6 out of 5 stars
to a friend
Time will tell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, I am happy with it. It seems to me the same build quality as my old Dell. Inspiron. The operating system is very responsive and smooth. Time tell.
I would recommend this to a friendHappy kid happy life
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer for my child , she’s into art and loves to use it for everything
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey RubyD, thanks for choosing Lenovo! We are glad to hear that your child loves it, and we appreciate you taking the time to share your feedback with us.
Good Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a new laptop for work and decided this was a good option. It is bit key sensitive but good overall
I would recommend this to a friendNice Flex
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, but I wish there was a "delete" button instead of just a "backspace" button. Maybe I am missing something, but overall I am enjoying the laptop.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, nupe596, thank you for choosing Lenovo! We are glad to hear that your Flex 5i Chromebook Plus is working out nicely for you, and we appreciate you taking the time to share your experience with us. We hear you feedback regarding the keyboard. It is a shared layout across Chromebook devices, but it does not go unnoted.
Great so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had it for a few weeks now. So far we are very happy with it. Boots up very quickly. Note: if you want to connect it to an HDMI cable, you will need a USB-C to HDMI adapter.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello, JohnA. Thank you for choosing Lenovo! We are pleased to hear that your Flex 5i Chromebook meets your needs so well, and we appreciate you taking the time to share your experience.
Good product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good so far. Battery life is not as good as expected.
I would recommend this to a friendGreat cromebook
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Chromebook for my daughter. I recommend it for there first computer.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, Bxfinest. Thank you for choosing Lenovo! We are pleased to hear that your daughter has found just the right solution, and we appreciate you taking the time to share your experience with us.
Solid chromwbook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid Chromebook good but not great android tablet conversion. Reasonably powered for price
I would recommend this to a friendNot recommended if you are a windows user.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not at all what I expected. I should have stuck with Windows. I do not recommend if you are a windows user.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi RickyS,
Thank you for sharing your review. We are sorry to hear that your Chromebook wasn't a good fit for you. We hope that you find the right device for your needs, and if we can help with that, please reach out to us so that we may assist you.
Let us know if you have any questions or need assistance with your Chromebook if you are still in possession of the device.
Best Regards,
Lenovo
Perfect
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and the ability to use it as a tablet is helpful for taking notes online!
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, Niaa, thank you for choosing Lenovo! We are pleased to hear that your Flex 5i Chromebook Plus is perfect for you, and we appreciate your time taken to share your experience and feedback with us.
Great With a Fatal Flaw
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to like this Chromebook but it has one big problem. Very often when opening the lid it gets stuck in tablet mode, rendering the keyboard and tracker inoperable. You have to restart it while holding a certain key to restart the hardware per Google, but it is too much of a pain to have to do that 75 percent of the time just to get past the lockscreen. I'm really handy with my gadgets and did lots of browsing in forums and assistant this is an issue that was very apparent in 2020. But for some reasons with this model the bug has come back. Lenovo support is useless.
No, I would not recommend this to a friendworst customer service. never issued my refund
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst customer service. I bought this laptop online. It was shipped from this store 63 Ranch Dr Milpitas, CA 95035 . The shipping employee stole my laptop and sent me a logitech keyboard. I take it to the store in Las Vegas Maryland pkwy and the manager refuses refund says to call corporate . they give me a return label . i have called corporate 4 times they said i will receive my refund. BUT corporate ships the keyboard back to me and says no refund because its the wrong item. All the corporate people can barely speak english. i still have not received my refund after 14 days. And i already bought the same laptop a 2nd time from a local las vegas bbuy store. my order number is BBY01-806923626318 and i really need my money back. Please call a Las Vegas store manager on Maryland Pkwy to except my refund today. its the 15th day on the return policy and i am walking in store today ready to speak to a manager. and you better help me this time after all the money i have spent at this store. it says on the website all stores can accept returns if you are shipped the wrong item and they refuse to help me. is it my fault their own employee stole my item and shipped me a 20$ keyboard? They think i am trying to pull a scam and will not refund $300 to me. Worst customer service i have ever had.
I would recommend this to a friendGreat gift for High School to College Transition.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift for my nephew in VA Beach, VA. He loves it and has registered it.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, user211821. Thank you for choosing Lenovo! We are glad to know that your nephew is loving it, and we appreciate your time taken to share your experience and feedback with us.
Excellent device came with outstanding sales/svc.!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Met and exceeded all expectations! The staff in both store locations level of customer service was outstanding....highly recommended! Btw, this was a great deal on sale...great job!
I would recommend this to a friendStep up from my previous chrome book.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speaker volume seems a tad low to me even with volume controls to the max.
I would recommend this to a friendLess than 60 days hinges broke can’t close
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Owned less than 60 days and plastic hinges broke on one side with just normal open and close usage. Now I have to leave it open on a desktop in hopes the other side doesn’t come attached. $370 already broke. Can’t return and can’t use properly. Waste of money.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello, JessicaC. We are sorry to hear that you have encountered an issue with your Chromebook Plus. We have taken note of this as your experience does not align with the standard we set for our customers and/or products. Should you want to discuss repair or replacement options, we recommend reaching out to Lenovo Tech Support to speak with a representative to discuss your potential options at this number: 800-426-7378. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.
Great Chromebook
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great!! My kids use this for their school homework.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi PatrickP, thanks for choosing Lenovo! We're glad to hear that it works great for your kids' schooling, and we appreciate you sharing your perspective and feedback with us.
Happy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with my purchase. Delivery was delayed 2 days. I was notified that it would be delivered on Wednesday before thanksgiving. It didn’t come until Friday. Thursday was the holiday. Fedx was closed.
I would recommend this to a friendGrate Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it !! Always used Microsoft not any more.Takes a little getting used too though
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, RoyH, thank you for choosing Lenovo! We are glad to hear that you love your Flex 5i Chromebook and that it has great value to you. We appreciate you taking the time to share your perspective with us.
Pleased with purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am still getting use to the smaller keyboard, but i like the light weight compared to my previous laptop.
I would recommend this to a friend