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Customer Ratings & Reviews

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The comparable value price is $599.00

Customer reviews

Rating 4.3 out of 5 stars with 439 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers admire the Flex 5i Chromebook's touchscreen, ease of use, and long battery life. Positive feedback also highlights its performance and competitive price, particularly for light use. However, some users experienced issues with the hinge durability and found the laptop heavier than anticipated. Concerns were also raised regarding software compatibility and occasional Bluetooth connectivity problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 439 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a google tablet from 2018 and it was heavy and finally crashed on me. This chromebook is best I've had so far. I use mostly cloud based programs like Microsoft 365 for work but also use google drive and email for personal. Fast, powerfull, well built. I use the tablet mode for reading. The screen is totally legit. I think it's a very good value.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Faulty Hinges on Lenovo Flex5I Chromebook

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lenovo Flex 5I Chromebook A Fatal Flaw / Achilles Heel / Reason to Avoid All of the positive features of this seemingly wonderful device are completely negated by the extraordinarily poorly designed hinges. You won’t be able to fully appreciate the touchscreen, clear upward firing speakers, backlit keyboard, sufficient RAM, speedy response, decent battery life, or the flexibility referred to in the Model number. Nope - just a simple physical attachment component: The hinges. A high percentage of their hinges are defective, Lenovo knows they are defective, and Lenovo will (despite a lawsuit ) deny and obfuscate the issue to keep from replacing or compensating customers for their engineering (or sourced parts) flub. Obviously, hinge durability will not affect every single device. You might get lucky! Mine worked properly for about a year. But when a hinge fails, it causes the frame around your screen to separate just behind it, making it impossible to open and close the device without snapping the whole thing apart. I find I can operate mine now by leaving the screen at a very precise angle, never daring to adjust it, much less use it in ‘tent’, flat or tablet mode. Not exactly ideal. The sad thing is that the canned customer response to everyone who reports this is of no help at all and seeks to avoid any corporate responsibility. Check out the other reviews online regarding these crappy hinges. Just something to consider as you shop for a durable chromebook…

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello,

      Thak you for sharing your feedback with us. We're sorry to hear that you ran into this issue. We understand your perspective and frustrations. We strive to provide the best experience possible. We are disappointed and apologize that this wasn't the case for you.

      To speak directly to your comments, we recommend contacting Lenovo Support at this number: 877-453-6686, to work with the Customer Care team, as after reviewing your situation and system, they will work with you to make things right.

      Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.

      Best regards,
      Lenovo Lenovo

  • Rated 3 out of 5 stars

    Incorrect specs for this trimmed down version

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While this is a decent Chromebook overall it’s supposed to have a fingerprint reader but for some reason this one doesn’t (Chromebook Plus site and Lenovo specs say it does). Battery life is a a bit less than others but the keyboard is nice. Screen is a bit too dim and the glare is strong. Overall it’s ok but it should have better specs per its description.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is autistic and isn't always the most careful but this lap top had proven to be tough enough for the job also is able to keep up with all the video editing he does.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, Karen, thank you for choosing Lenovo! We are glad to hear that it is a great fit for you and your son, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 5 out of 5 stars

    Great Chromebook

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already owned the Lenovo flex 5 but wanted to upgrade to Chromebook plus, so I bought the 5i. Both are fantastic, Lenovo does Chromebooks great. The flex 5i is like the flex 5 on steroids with all the chrome plus stuff.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, Charles426. Thank you for choosing Lenovo, again! We are pleased to hear that your Flex 5i Chromebook meets your needs so well and we appreciate you taking the time to share your experience. Lenovo

  • Rated 4 out of 5 stars

    Great out of box laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was sold as an excellent condition out of box product. The only thing it was missing was the manual laptops usually come with. Laptop was in perfect condition except that the screen had a lot of finger prints on it, reason it received 4 stars. Ive never had a chrome OS so it was a little bit of a learning curve. Starts up and shuts down a lot quicker than my windows OS laptop. Even without windows apps, the google app platform works just as good offering apps throuth google drive that are similary to Microsoft Office. Plus side you can also download apps that are commonly on smart phones (specifically android).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Chromebook

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful Chromebook Plus. Purchased for my daughter, super easy interface, great screen, easy to use, 8gb of RAM is definitely a plus.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi ToddT,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are pleased to read that this Flex 5i Chromebook Plus 2-in-1 is working wonderfully for your daughter.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good for work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great for work its fast the time it takes to load a website is less than 10 seconds. I rated a 4 because I dont use it as much and you’re limited to certain apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ⭐️⭐️⭐️⭐️⭐️ La recomiendo muchísimo Moderna's

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it because it is super modern and updated, the system to work on my son's homework, the antivirus updates seemed like one of the best things to bring and the restrictions of some apps or applications to use for the safety of my children I loved the super modern screen ⭐️⭐️⭐️⭐️⭐️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not just good, but good enough!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop to replace my Samsung Chromebook. I love it. It's light enough, has a touch screen, and uses the operating system I've become accustomed to. I only use it for streaming, emails, general internetting, and a little document making for work. Such a steal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo - Flex 5i Chromebook Plus Laptop -14" Touch

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my main device for surfing the net, checking my email, playing games, watching TV (Tubi, Pluto, Plex), and YouTube vids. The back lit keyboard is essential and a joy. Touch screen is an absolute tool requirement; it utterly simplifies navigation and game play.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey there,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that this Flex 5i Chromebook Plus is a joy to use and that it works well for you.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    One of the best Chromebook Plus laptops for the $$

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my granddaughter. She loves it for school work and after school surfing. A great deal at regular price but even better when you catch it on sale. Touch screen, backlit keyboard and plenty of storage, memory and processing power.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My favorite geezer likes it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as an 80th birthday gift for someone to replace an old and painfully slow Microsoft laptop. Although he is not the most computer savvy octogenarian out there, he has adjusted to it quickly. Painless setup, easy to use, fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo Tickled

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, fast, sleek + lighted keyboard- love this machine Priced right, looks great, and is lightweight; graphics are sharp.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi GarryS,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are pleased to read that you are loving this Flex 5i Chromebook Plus 2-in-1 laptop.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Lenovo - Flex 5i Chromebook Plus Laptop with Googl

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent labtop/tablet................

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey NJHOTTI,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your experience with your Flex 5i Chromebook Plus has been excellent.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Great for Kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 6-year-old daughter, works great. No complaints

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi SeanB,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are pleased to read that this Flex 5i Chromebook Plus works great for your daughter.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lenovo Chrome Book

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for browsing the internet, email and You Tube videos. Very easy to operate.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi RayS, thanks for choosing Lenovo! We are glad to hear that your Chromebook Plus has been great for you, and we appreciate you sharing your feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good for the price. Was looking for something affordable.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi JuanE,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are pleased to read that your experience with this Flex 5i Chromebook Plus has been good thus far.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Liking it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we were looking for. Primarily working on Chrome. Good performance so far. Good web cam. Liking it!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, Mass, thank you for choosing Lenovo! We are glad to hear that you are liking your Chromebook Plus and that it is aligns with what you were after. We appreciate you taking the time to share your experience and feedback with us. Lenovo

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    School work

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed another laptop for one of my daughters.... everything is great on this model.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi BryanB, thanks for choosing Lenovo! We are glad to hear that it is a great fit for your daughter, and we appreciate you taking the time to share this perspective with us. Lenovo

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