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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 97 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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79%would recommend to a friend

Customers are saying

Customers have good things to say about the IdeaCentre 5i Desktop's ease of use and performance. Many appreciate its compact size, making it suitable for various spaces. The affordable price point is also frequently praised. Overall, the positive feedback highlights the desktop's user-friendliness, speed, and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 97 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up, works fine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. It was easy to set up. Works fine with our Greenlight internet.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaCentre 5i Desktop Computer. We are pleased to hear that the easy setup and performance of the IdeaCentre 5i meets your computing needs so well. Lenovo

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Fast reliable gets the job done! Will purchase again.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaCentre 5i Desktop Computer. We are pleased to hear that the performance of the IdeaCentre 5i meets your computing needs so well. Lenovo

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Thanks for the recommendation. Thumbs Up.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Work pc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well for work and watching videos online

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Meets expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and meeting all my needs and expectations.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaCentre 5i Desktop Computer. We are pleased to hear that the easy setup and performance of the IdeaCentre 5i meets your computing needs so well. Lenovo

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    PC tower

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent quality product, and it was easy to install

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaCentre 5i Desktop Computer. We are pleased to hear that the easy setup and performance of the IdeaCentre 5i meets your computing needs so well. Lenovo

  • Rated 1 out of 5 stars

    Avoid this model

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had nothing but issues with the computer locking up. Some days, it would freeze up (requiring me to cycle power) twice in a matter or hours. It would not go more than two days without freezing. Finally Best Buy refunded my money.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello litterwalker, we are sorry to hear that you encountered an issue with your IdeaCentre 5i Desktop. In the future, should you encounter an issue with a Lenovo product, we recommend reaching out to Lenovo Tech Support and proving a representative with details of your issue so they can help provide a solution. Here is phone number to get in contact with tech support: 877-453-6686. Lenovo

  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and quality PC. Lots of power and storage.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaCentre 5i Desktop Computer. We are pleased to hear that the value, features and performance of the IdeaCentre 5i meets your computing needs so well. Lenovo

  • Rated 4 out of 5 stars

    Good but rebuilt

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sufficient for minimal tasks like word and spread sheet. Limited storage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    desktop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works for personal and office data entry. Haven't had any issues with this

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaCentre 5i Desktop. We are happy to see that the specifications and features of the Lenovo IdeaCentre 5i Desktop meet your computing needs so well. Lenovo

  • Rated 1 out of 5 stars

    Lenovo has zero customer support for bad computers

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard and mouse keep freezing up and the only way to correct it is to do a hard reboot. Lenovo customer support is non-existent. I have tried every avenue to contact them listed on their website and keep hitting walls. I did however get an email asking me to pay more to extend my warranty that doesnt run out for 10 months. Run away from any Lenovo product.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      We are sorry to hear that you are having issues with the wired, USB Calliope Keyboard, Black, English and the wired USB Calliope Mouse, Black, included with your Lenovo IdeaCentre 5i Desktop Computer, model number 90RJ0080US. First, check the connection to the computer of both the keyboard and mouse to be sure that the connections are secure. Then check to be sure you have the latest version of Windows 11 on the computer. Then update all BIOS files and drivers up to that latest version of Windows 11, including those BIOS files and drivers that control the keyboard and mouse function. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 11. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue continues after these updates, we recommend you call Lenovo Tech Support. Let the Customer Service Specialist know the software troubleshooting steps you have already taken. Call at: 877-453-6686. Lenovo

  • Rated 1 out of 5 stars

    Hanging

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Desktop keeps hanging after 30mins. Keyboard not working and have to reboot I did re-installed has the same problems.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very bad computer. Lenovo.. fix your problem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned computer… screen would freeze and all I could do is power off. I returned the computer, and am not sure I will buy a Lenovo computer ever again. And mine was not the first one reviewed to do this! I do not think windows 11 had anything to do with this problem, or the preloaded office 365 for annual renewal, but Lenovo needs to get this figured out soon before your reputation is totally shot.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      We are sorry to hear that you have encountered an issue with this IdeaCentre 5i Desktop. We recommend that in the event of issues, you check for software updates through Windows and Lenovo Vantage software for other updates. Upon completing these updates, if the issues persist, we recommend that you reach out to Lenovo Tech Support for additional help at: 866-426-0911. Lenovo

  • Rated 5 out of 5 stars

    New tower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, keyboard and mouse included and an actual disc drive ! Fantastic price as well ! The tech at the store helped me with this selection.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaCentre 5i Desktop Computer. We are pleased to hear that the features and performance of the IdeaCentre 5i meets your computing needs so well. Lenovo

  • Rated 5 out of 5 stars

    Lenovo Desktop Perfect and Reliable home or office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Lenovo IdeaCentre 5i Desktop Intel Core i3 8GB Memory 512GB SSD, is the perfect, reliable desktop that you should have, either for business or home!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaCentre 5i Desktop. We are very pleased to see that the specifications and features of the Lenovo IdeaCentre 5i Desktop meet your computing needs so well. Lenovo

  • Rated 5 out of 5 stars

    A+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation and set up device of my new PC was excellent. Appreciate the expertise and patience of the Geek Squad serviceman.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo Leads the Way

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you add some more RAM, it helps this Lenovo run even better. Great machine. Good quality. Lenovo, once again, is leading the way in technology advancement. A+++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo Desktop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific help from Taylor at Lakeland store. This Lenovo desktop perfect for my needs. And at a real fair price. Superb!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very lite weight

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is great super lite a breeze to set up. But unfortunately I had to return it for something that was a little bit faster.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      We always recommend you check the requirements and compatibility of any software you will be installing on your new computer, before you invest in any computer. Be sure your new computer can support the software you will need to use and your workload. Lenovo

  • Rated 5 out of 5 stars

    Good Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, meets my needs...only complaint is that my desktop picture is distorted, not clear....

    I would recommend this to a friend
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