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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 134 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers are enthusiastic about the IdeaCentre 5i Desktop's performance, ease of use, and value for its price. Many appreciate its compact size and the speed provided by the solid-state drive. While some users noted the CD drawer's design as inconvenient, the positive feedback on other features outweighs this concern. Overall, the desktop is praised for being a reliable and efficient machine.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 134 reviews
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    Great PC for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Looks good, and works fast! Very compact!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaCentre 5i Desktop Computer. We are pleased to hear that the features and performance of the IdeaCentre 5i meets your computing needs so well. Lenovo

  • Rated 5 out of 5 stars

    LenovoPC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a smaller footprint than my old PC and is more powerful, so I think it’s great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value for the pc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value. very satisfied. excellent computer.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello Kcclone, thank you for choosing Lenovo! We are pleased to hear that your IdeaCentre 5i is a great solution for your needs. Lenovo

  • Rated 3 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just not the perfect comp but it’ll do for the price. Calling customer service and they really don’t know much. Have yet to find speakers for sound.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tower

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great for what i need but price a little too high.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Desk top

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice compact and easy to use plug and play worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Salesmanship

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales person never ever said anything about a warantee.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    a good basic computer for a good price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a good basic computer for a good price! Definitely not for any type of heavy GPU usage and if you need a larger hard drive you'd have to install it yourself.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaCentre 5i Desktop Computer, model number 90RJ009GUS. This model configuration ships with Integrated Intel UHD Graphics 630 Version graphics processing, integrated within the 6-Core/12-Thread Intel Core i5-10400 processor. There is a 512GB M.2 2280 PCIe NVMe solid state hard drive installed. Lenovo

  • Rated 3 out of 5 stars

    Needs Improvement

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only a year old and this desktop has slowed considerably --- can barely use Google Chrome browser, must now use Microsoft Edge

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a good purchase at all.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First year had not gone by and started running into problems. Computer kept freezing and had to us power button to turn off and on to get it back going. Also poorly designed. Have to unplug items from the front to get to disc drive.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Blazing Fast

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer so far...BLAZING fast...good device for the money...also has upgrade options.. it was a bonus getting it on sale for 150.00 off...thanks Best Buy!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaCentre 5i Desktop Computer. We are pleased to hear that the value and performance of the IdeaCentre 5i meets your computing needs so well. Lenovo

  • Rated 3 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complicated by windows 11 new window. Hard to understand

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the money!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous computer was going out. I like the fact that once i wake it up it's ready to go immediately! Unlike my old computer. If I was going to use it I had to wake it up and come back 30 minutes later. I love also being able to multi task on this computer. I missed working with my spreadsheets on double windows!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaCentre 5i Desktop Computer. We are pleased to hear that the performance of the IdeaCentre 5i meets your computing needs so well. Lenovo

  • Rated 4 out of 5 stars

    I like Lenovo and Brand Loyalty is good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought my computer had broken so we purchased another Lenovo. I really like Lenovo. I thought the price was high but we were at Best Buy and should expect higher prices. I kept the keyboard because I did need a new keyboard. It's so smooth. All the keys work including the arrows. Hubby needed a new computer so he got this one.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for your loyalty to the Lenovo Brand. We are pleased to hear that Lenovo Computers meet your computing needs so well. We are pleased to hear that this Lenovo IdeaCentre 5i Desktop meets your husband's computing needs so well. Lenovo

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Jane

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my puchase, have had Lenovo laptops but this is first Lenovo desktop and it works great for working from home.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaCentre 5i Desktop Computer. We appreciate your loyalty to the Lenovo Brand. We are pleased to hear that the IdeaCentre 5i is working out so well for you. Lenovo

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good move.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was much easier to adjust to, moving from Windows 8.1 than I had been expecting. Everything is faster than before.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Lenovo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good value for money. Robust and certainly capable of performing home office functions with ease and speed.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaCentre 5i Desktop Computer. We are pleased to hear that the value and performance of the IdeaCentre 5i meets your computing needs so well. Lenovo

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Decent PC for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a multi-media PC for our church's Children's department. It works perfectly for our needs.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaCentre 5i Desktop Computer. We are pleased to hear that the IdeaCentre 5i is working out so well. Lenovo

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good for light work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for anyone looking to do some light work or just browse for personal use.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaCentre 5i Desktop Computer. We are pleased to hear that the IdeaCentre 5i meets your computing needs so well. Lenovo

  • Rated 3 out of 5 stars

    No smiles yet with this device.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No instructions included. It either doesn’t have as many features are most computers, or they are hard to find. Difficult to set up. The labeling on the cardboard box doesn’t give a specific ID number, so searching on line for set up this particular Lenovo was difficult. Setup time is needlessly prolonged unless one agrees to MacAfee virus protector. On the plus side it doesn’t have the huge amount of bloatware my last HP had. Compared to setting up an Apple desktop -that came with clear instructions, intuitive response keys, and in person phone support - it is a flop. However it’s harder to run my PC software on an Apple. Unfortunately, I understand now that most people’s printers and software won’t run on the updated Windows. So now, I am wondering why I bought the thing.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      We are sorry to hear that you are having issues with the setup of your Lenovo IdeaCentre 5i Desktop Computer, model number 90RJ009GUS. This model ships with Windows 11 Home 64-bit, English Version Operating System installed. Windows 11 OS provides both on-screen as well as audio (through Cortana if you choose to use the audio guide) step by step Windows activation and account setup information. Here is a link to the online User Guide for this model:  https://download.lenovo.com/consumer/desktop_pub/5-14iob6_5-14acn6_ug_en_202104.pdf. If you have questions about your Lenovo IdeaCentre 5i Desktop Computer, we recommend you contact Lenovo Tech Support for additional information at: 866-426-0911. Lenovo

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