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Customer Ratings & Reviews

Your price for this item is $494.99
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The comparable value price is $549.99

Customer reviews

Rating 4.3 out of 5 stars with 134 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers are enthusiastic about the IdeaCentre 5i Desktop's performance, ease of use, and value for its price. Many appreciate its compact size and the speed provided by the solid-state drive. While some users noted the CD drawer's design as inconvenient, the positive feedback on other features outweighs this concern. Overall, the desktop is praised for being a reliable and efficient machine.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-134 of 134 reviews
  • Rated 5 out of 5 stars

    desktop pc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works wonderfully, would buy once again if need be

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaCentre 5i Desktop Computer. We are pleased to hear that the IdeaCentre 5i meets your computing needs so well. Lenovo

  • Rated 5 out of 5 stars

    ???

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex was awesome on teaching me what to know and what to expect.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaCentre 5i Desktop Computer. We are pleased to hear that the IdeaCentre 5i meets your computing needs. Lenovo

  • Rated 5 out of 5 stars

    Computer tower

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just started using my new computer but I really like it

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaCentre 5i Desktop Computer. We are pleased to hear that the performance of the IdeaCentre 5i meets your computing needs so well. Lenovo

  • Rated 1 out of 5 stars

    have to return this computer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer keeps crashing. Does not run. Do not buy. Piece of junk

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    LENOVO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE SYSTEM BOARD WAS DEFECTIVE AND I RETURNED IT. IT COST ME A LOT OF $ AS ALL MY INFO WAS TRANSFERRED TO IT AND I HAD TO START ALL OVER AGAIN WITH A NEW COMPUTER

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Box came with zero paperwork or any kind of discs. I've never seen a purchase such as this without any user manual or repair disc.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst piece of electronics I ever bought. Returning the item as soon as geek squad fixes my old pc. It just freezes up over and over again while working in the system and you have to hard boot as you can’t access task manager.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      We are sorry to hear that you are having issues with your Lenovo IdeaCentre 5i Desktop Computer, model number 90RJ009GUS. Be sure any software you installed is compatible with Windows 11. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. Here is a link to instructions for uninstalling McAfee from a Windows computer:  https://service.mcafee.com/?articleId=TS101331&page=shell&shell=article-view You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom of your Windows 11 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686. Lenovo

  • Rated 1 out of 5 stars

    Very disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible. Runs extremely slow. Also randomly freezes. I have to turn it off and back on, which is difficult due to the design of the power button.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      This Lenovo IdeaCentre 5i Desktop Computer, model number 90RJ009GUS, is a fast configuration with its 10th Gen, 6-Core/12-Thread Intel Core i5-10400 Processor, with a base speed of 2.9GHz and a boost speed of up to 4.3GHz. This processor is supported by 12GB DDR4-2666MHz RAM and a 512GB M.2 2280 PCIe NVMe solid state hard drive. If you are getting slower than expected performance, be sure any software you installed is compatible with Windows 11. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. Here is a link to information about uninstalling McAfee properly from Windows 11:  https://service.mcafee.com/?articleId=TS101331&page=shell&shell=article-view. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 11 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686. Lenovo

  • Rated 1 out of 5 stars

    BOB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was bad out of box even through it was "certified". Had to return it ans they did not have anything comparable in stock to replace it with.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    awful computer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stopped working after a month and when i sent it off to be fixed they sent it back still broken.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      We are sorry to hear that you are having issues with your Lenovo IdeaCentre 5i Desktop computer, model number 90RJ009GUS. Lenovo Tech Support will check for hardware issues, since the problem is still occuraning after Lenovo Tech Support analyized your computer, it is possible that the issue you are having is software-based. Be sure any software you installed is compatible with Windows 11. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. Here is a link to instructions for uninstalling McAfee from a Windows computer:  https://service.mcafee.com/?articleId=TS101331&page=shell&shell=article-view You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom of your Windows 11 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. Lenovo

  • Rated 1 out of 5 stars

    Dissatisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed in this product. Computer consistently freezes and is slow.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      We are sorry to hear that you are having issues with your Lenovo IdeaCentre 5i Desktop Computer, model number 90RJ009GUS. This is a fast configuration with its 6-Core/12-Thread 10th Gen Intel Core i5-10400 Processor, with a base speed of 2.9GHz and a Turbo Boost Speed of up to 4.3GHz. This processor is supported by both 12GB DDR4-2666MHz RAM (4GB + 8GB UDIMM DDR4-2666MHz RAM) and a 512GB M.2 2280 PCIe NVMe solid state hard drive for fast boot times and quick access to locally stored files and programs. If you are getting slower than expected performance, be sure any software you installed is compatible with Windows 11 and this specific model's configuration. Additionally, there is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. Here is a link to instructions for uninstalling McAfee from a Windows computer:  https://service.mcafee.com/?articleId=TS101331&page=shell&shell=article-view You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom of your Windows 11 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686. Lenovo

  • Rated 1 out of 5 stars

    Worst computer I’ve ever owned

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This may be the worst desktop I’ve ever owned since I got a RadioShack one in the 80’s! The computer is buggy, slow and has a host of issues. It’s about two or three years old and now won’t boot after the last windows update. It won’t go into safe mode and is now going into trash. I’ll never buy a lenova product again. I use no programs on the computer and keep all files on Dropbox and my software is cloud based. It shouldn’t be that hard Lenova

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, ReginaW, we are sorry to hear that you encountered an issue with your IdeaCentre 5i Desktop. Although you have already removed your desktop, this response is here for you or viewers of this response as a resource. Regarding the performance and software issues, this system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Checking for updates through Windows Update Settings and in Lenovo Vantage helps ensure that your device runs as effectively as possible. As far as your boot issue after an update, we recommend that you create restore points for your computer to back up from in the event a Windows Update causes issues for your device. Here is a link to learn more about how to complete this process and other recovery options for Windows: https://support.microsoft.com/en-us/windows/recovery-options-in-windows-31ce2444-7de3-818c-d626-e3b5a3024da5 Should you encounter issues with your Lenovo devices in the future, we recommend reaching out to Lenovo Tech Support at this phone number for assistance: 877-453-6686. Lenovo

  • Rated 5 out of 5 stars

    My computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a good computer, works for what I need

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaCentre 5i Desktop Computer. We are pleased to hear that the performance of the IdeaCentre 5i meets your computing needs so well. Lenovo

  • Rated 1 out of 5 stars

    need to use phone to do this review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after owning it for 6 weeks, at start up it "couldn't find operating system" . now in for warrantee service.

    No, I would not recommend this to a friend