Customer Ratings & Reviews
- Model:
- 90NA0001US
- SKU:
- 6424471
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers regard the Lenovo IdeaCentre 5i Desktop as a high-performing and user-friendly machine, particularly praising its ease of setup and strong performance for everyday tasks. While some appreciate the included storage and the option to upgrade RAM, a few users noted concerns about the DVD drive's design and occasional fan noise. The price point is also frequently cited as a positive aspect.
This summary was generated by AI based on customer reviews.
Beware Of Open Box/Display Items
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't really used it yet since there was a defect with it at purchase. Beware if Geek Squad has to send it out for repairs, as it took 11 DAYS to travel the 400 miles to the repair site. It has been in transit on the return trip for 7 days so maybe I'll get it next week. Maybe.
No, I would not recommend this to a friendRod Run Jerry
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had the product for a very short time but so far it is good.
I would recommend this to a friend- Cons mentioned:Dvd drive
Nice Looking but didn't work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product did not work Someone had a bad day when they built this Desktop. The Geek Squad was to transfer data from old computer to this one but discovered it had a bad hard drive and other issues.
No, I would not recommend this to a friend I hate Windows 10, where does the sound plug in?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate Windows 10 and where does the sound get plugged into the back? I hate this! I’m glad I didn’t get rid of my 17 year old computer even if it is an HP. It has all of the bells and whistles including LightScribe. Best Buy just sell what is ordered. I took it out of the box and looked it over and put it right back into the box. All of the new computers are the same, Where do the peripherals get plugged in? Of course none of this is Best Buy’s problems, so I will continue to be a good customer and recommend Apple instead. If I can find the parts I need for my old computer it will be worth it for me spend the money on the parts and repair or rebuild my old computer myself.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues connecting external speakers to your Lenovo IdeaCentre 5i Desktop Computer, model number 90NA0001US. There is a 3.5mm audio jack on the front of the computer that can support external speakers and/or a headset that is compatible with the 3.5mm format. The audio out jack on the back is an RCA format jack that can be used to connect RCA jack compatible external speakers only.
Terrible Buy and Very Slow
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the worst computer I have ever bought... I wish I could swap it out for a core i7... the core i5 is extremely slow and even with booster this system sucks!!!
No, I would not recommend this to a friendDidn't like it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was to laggy, did not do what I needed it for. The computer would spend at least 5 seconds spinning for the next thing to pop up. I ended up returning it and getting a different computer.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .The Lenovo IdeaCentre 5i Desktop Computer, model number 90NA0001US, will boot from off to the Windows 10 Desktop screen in less than 40-seconds. If you are getting slower boot times and/or generally slower than expected performance, be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.
Almos worst experience I’ve had there non prior to
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No good bought it brand new and when got home it had no operating system then Best Buy wanted to charge me to put one on, pay the difference for a different computer tower or wait 2 weeks for another one to come in. After talking to a manager they decided to put an OS system on it since I had paid for the total care as well but never received a call back when it was finished and when I got it home did not work correctly. It would not format to the computer monitor through the hdmi cord
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .The Lenovo IdeaCentre 5i Desktop Computer, model number 90NA0001US, ships with the Windows 10 Home 64-bit Operating System factory installed. The user will need to activate and setup Windows 10 at initial startup. There are both audio as well as on-screen, step by step, setup and activation instructions. Here is a link to a YouTube video demonstrating the Windows 10 initial setup and activation process: https://www.youtube.com/watch?v=BKe8EzfZ37k&t=22s. If you continue to have issues, we recommend you contact Lenovo Tech Support for additional help at: 866-426-0911.
Slow speed, poor sucurity (VPN)
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is giving my probems, very slow, security vpn is slow and I would like you to repair it? It is practically brand new!!!
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo IdeaCentre 90NA0001US. Be sure any software you installed is compatible with Windows 10, this includes any legacy software and or files you installed from an old computer. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.
Very slow
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow. Long latencies between user action and response. Freezes up often. Not easy to upgrade RAM to keep this from happening.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .This Lenovo IdeaCentre 5i Desktop computer, model number 90NA0001US, id a light to moderate workload configuration, with its 10th Gen, 6-Core/12-Thread Intel Core i5-10400 Processor, with a base speed of 2.9GHz and a Turbo Boost Speed of up to 4.3GHz. This processor is supported by 8GB DDR4-2933MHz RAM (2x 4GB UDIMM DDR4-2933MHz RAM). This model also ships with Windows 10 Home 64-bit Operating System, which should not freeze. If you are getting slower than expected performance, first, be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. Here is a link to instructions for uninstalling McAfee from a Windows computer: https://service.mcafee.com/?articleId=TS101331&page=shell&shell=article-view You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. We always recommend you check the requirements and compatibility of any software you will be installing on your new computer, before you invest in any computer. Be sure your new computer can support the software you will need to use and your workload. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.
Dont trudt the pics they wont pay you for gas
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it didnt have a cover and the performance is more than lack luster... terrible and horrible purchase
No, I would not recommend this to a friendWatch out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a new one, but received an open box (with the system completely in Spanish). I am waiting for the replacement.
No, I would not recommend this to a friendSucks slow
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sucks, slow wont take windows 11 worst computer ever.
No, I would not recommend this to a friend- Cons mentioned:Fan noise
Noisy but good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this desktop except for the excessive rattling! Geek Squad was no help they basically told me it happens and to let them have the computer to send out for about two weeks. I need it to work so i can't be without it for that long. A fan replacement was suggested even though it was brand new at the time. The computer is barely a month old now and the thing rattles so loudly I can't get any answer as to why. They replaced a fan that was brand new and didn't need replacing, that made no change. Very disappointed in this but other than that it's great
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo IdeaCentre 5i Desktop Computer. Since Best Buy replaced the internal fan and the rattling noises continues, check to see if the rattling noise only happens when the fan is running. If there is no rattle noise when the fan is off, although the problem may not be the fan itself, it is possible that the airflow the fan creates is moving a part that is causing the problem noise. We recommend you make an appointment with your local Best Buy Geek Squad again. This time have them check for loose wiring that may be moving when the internal fan circulates air through the computer. You can also contact Lenovo Tech Support for additional troubleshooting tips at: 866-426-0911.
SLOWEST COMPUTER EVER!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst and SLOWEST computer I have ever purchased! I really took the chance as it has many good reviews. However, brand new and out of the box, this computer is constantly freezing and very slow. Definitely wasn't worth the money.
No, I would not recommend this to a friendaddatitle
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't even last 30 days before it crashed. Would not recommend.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your lenovo IdeaCentre 5i Desktop Computer. Be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.
