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Customer Ratings & Reviews

Your price for this item is $509.99
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The comparable value price is $599.99

Customer reviews

Rating 4.4 out of 5 stars with 195 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers regard the Lenovo IdeaCentre 5i Desktop as a high-performing and user-friendly machine, particularly praising its ease of setup and strong performance for everyday tasks. While some appreciate the included storage and the option to upgrade RAM, a few users noted concerns about the DVD drive's design and occasional fan noise. The price point is also frequently cited as a positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 195 reviews
  • Rated 5 out of 5 stars

    Basic computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little computer. Would go with the same model again.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaCentre 5i Desktop computer, model number 90NA0001US. We are pleased to hear that the IdeaCentre 5i meets your computing needs so well. Lenovo

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Value for money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good so far working doing the job no compliant

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thanks for choosing the Lenovo IdeaCentre 5i Desktop. We are so happy to hear the features, performance, and user-friendly design of the IdeaCentre 5i Desktop is meeting your computing needs so well! Lenovo

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems setting up! Easy to use! Love the look!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Undecided

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still trying to get everything set up. Geek Squad put all the junk from old computer on new one when all I wanted were the programs. Windows 11 is not as easy to use as advertised.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaCentre 5i Desktop Computer. Here is a link to a YouTube video that demonstrates some Windows 11 tips and tricks: https://www.youtube.com/watch?v=26dXRnc0EHc&t=29s Lenovo

  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable employees that went beyond what they normally do . They saw we needed a lot of information and came through for us . Would recommend Best Buy to all my friends and family.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaCentre 5i Desktop Computer. We are pleased to hear that the IdeaCentre 5i meets your computing needs so well. Lenovo

  • Rated 4 out of 5 stars

    new computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given 5 stars but this computer did't come with much set up info.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      The Lenovo IdeaCentre 5i Desktop Computer, model number 90NA0001US, ships with a User Guide and both audio as well as on-screen step by step setup and activation instructions for Windows 10. Here is a link to a YouTube video demonstrating the initial setup and activation process you will see with Windows 10:  https://www.youtube.com/watch?v=BKe8EzfZ37k&t=22s. If you have additional questions about your Lenovo IdeaCentre 5i Desktop Computer, we recommend you contact Lenovo Tech Support for additional information at: 866-426-0911. Lenovo

  • Cons mentioned:
    Fan noise

    Rated 3 out of 5 stars

    Not bad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent for its money the fan is kind of loud though not the best for gaming though

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      You can keep your Lenovo IdeaCentre 5i Desktop Computer running at its best by making sure all of the operating software is up to date. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue still continues after these updates, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help. Lenovo

  • Rated 5 out of 5 stars

    Don’t know

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I had to return this product due to not working good with our internet. We don’t have high speed so it may have been our internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer for our family. We are pleased with its features. The staff was helpful in answering our questions regarding which computer would need our needs.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaCentre 5i Desktop Computer for your family. We are pleased to hear that the IdeaCentre 5i is working out so well for your family. Lenovo

  • Rated 4 out of 5 stars

    Buy it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality for the price I would recommend to any student or as someone’s first computer.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaCentre 5i Desktop Computer. We are pleased to hear that the value and performance of the IdeaCentre 5i meets your computing needs so well. Lenovo

  • Rated 4 out of 5 stars

    Desktop review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Levono was fairly easy to set up, is efficient and intuitive with decent storage capacity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok, basic machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a basic machine it runs fine but looking inside it is not a machine to update easily or not much.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value PC

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value computer for office everyday use. No problems so far.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaCentre 5i Desktop Computer. We are pleased to hear that the value and performance of the IdeaCentre 5i meets your computing needs so well. Lenovo

  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Nice product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed it for work in a pinch. Works great I am happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little workhorse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a long time since I upgraded. Love the ease of ordering and home delivery. Item was very descriptive which helped a lot in choosing which pc to purchase.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaCentre 5i Desktop Computer. We are pleased to hear that the IdeaCentre 5i meets your computing needs so well. Lenovo

  • Rated 4 out of 5 stars

    Like my desktop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my new computer. A few bugs to work out but Geek Squad was very helpful!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaCentre 5i Desktop Computer. We are pleased that the IdeaCentre 5i was your choice for a new computer. Lenovo

  • Rated 4 out of 5 stars

    New desktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an Ok desktop..It is much slower than my 7 year old Asus and it should be faster.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      The Lenovo IdeaCentre 5i Desktop model number 90NA0001US, is a fast configuration. If you are getting slower than expected performance, be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686. Lenovo

  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. It works great and looks great and is smaller than my last one.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thanks for choosing the Lenovo IdeaCentre 5i Desktop. We are so happy to hear the features, performance, and user-friendly design of the IdeaCentre 5i Desktop is meeting your computing needs so well! Lenovo

  • Rated 4 out of 5 stars

    Office Manager

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Has the sforage needed for running a business. Would purhase again

    I would recommend this to a friend
  • Pros mentioned:
    Ram

    Rated 1 out of 5 stars

    DO NOT BUY!!!!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand new out the box, this computer is slower then my macintosh from the 90s. I paid extra $200 for the extra ram/processor to be able to multitask possibly play some online games. Well, I honestly wasted every penny, the computer literally takes 15minutes to wake up from sleep, then takes about 5 minutes or longer to open up even the most simple applications. I'd give this zero stars if I could and would not recommend to anyone else and best buy isn't even willing to swap it out or have there geek squad check it out. I've never had a desktop so unresponsive in my life. $800 later I have a giant paperweight from day 1.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      This Lenovo IdeaCentre 5i Desktop Computer, model number 90NA0001US, will boot from off to the Windows 10 Login Screen in less than 40-seconds. If you are getting slower boot times, be sure that any updates have completed downloading and installation on your computer. Also, be sure any software/games you installed are compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. Here is a link to instructions for uninstalling McAfee from a Windows computer:  https://service.mcafee.com/?articleId=TS101331&page=shell&shell=article-view. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686. Lenovo