Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $664.99
Clearance
The comparable value price is $949.99

Customer reviews

Rating 4.3 out of 5 stars with 81 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

89%
would recommend
to a friend

Customers are saying

Customers find value in the IdeaCentre 720's performance, quiet operation, and ample RAM, frequently praising its ease of setup and good graphics capabilities for the price. Many appreciate the powerful processor, although some wish for more USB ports. The overall consensus points to a well-performing machine that offers good value for its cost.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 81 reviews
  • Pros mentioned:
    Noise level, Speed

    Rated 4 out of 5 stars

    So far has been very good.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family needed a reliable computer so we took a gamble with the Lenovo IdeaCentre 720-18ASU. I was very interested in the hardware inside(Ryzen 7& RX560). The other reviews made me a skeptic but trying it out wouldnt be harmful as i can return it. Well, i have to say that i am quite pleased with this Desktop. It starts up pretty well without have a SSD installed. Its quiet and doesnt have an overall terrible design as a case. Note: this doesn't seem to be a good desktop to upgrade in the future. I would suggest looking for a different desktop i you are thinking of adding better ram or a better PSU. The forums lack most information as to what is upgradable and to what specific guidelines as to what is the appropriate components to use for upgrade. Overall, i think it was a good buy for the price of $664 USD. Of course, i may have to edit my post later in the future if anything bad were to happen during my time with it.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaCentre 720-18 desktop. We are pleased to hear that the configuration meets your computing needs so well. lenovo

  • Pros mentioned:
    Ease of use, Noise level, Performance

    Rated 5 out of 5 stars

    Great work horse!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer because of the RAM and the fact that it was on sale. It has worked flawlessly. I run many programs at once and there does not seem to be a hitch. Granted, I am not a power user, but I utilize accessibility software along with the usual Windows stuff and need a good deal of memory and multi-tasking is a must. You just hook the stuff up and turn it on. It just works. It even found my wireless printer without even trying and no need to install a printer. Just find and print. This is the way computers should have been all along. The tower runs pretty silently and you only hear it work on a rare occasion; other than the fan that comes on at the first. Although this is meant for gamers, it works great for whatever. It did not even come with a lot of bloat ware. The stuff that was present was really easy to get rid of and I mean actually have it gone from the PC and not just hiding in obscure files. If you see this on sale and you need a good work horse, this is a good choice.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaCentre 720-18 desktop. We are pleased to hear that the features and performance of the IdeaCentre 720-18 meets your computing needs so well. lenovo

  • Pros mentioned:
    Performance, Ram

    Rated 2 out of 5 stars

    Good Price, Full of Problems

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this machine up one sale for a few reasons. Primarily, my previous Dell All-in-one just wasn't cutting it after all these years. With a Ryzen 7 Processor, dedicated graphics, and 16gb of ram, I expected a smooth user experience out of the box. However, I got nothing but problems from this machine. When I first got the machine, it was loaded with random Lenovo Programs that I never asked to have installed. Why do PC makers insist on loading junk I will absolutely never use? It's super annoying. Regardless, I was getting awful performance out of the machine, and only a restart would temporarily fix it. I ended up tracing the issue to a graphics card driver conflict, which required an entire afternoon to fix. I had to boot into safe mode and run a piece of software called Display Driver Uninstaller. A complete mess. The computer ran for awhile, and then BLACK SCREEN. Nothing but a black screen and a cursor. I didn't want to reinstall Lenovo's recovery, so I had to make CLEAN SLATE recovery USB on another PC and Completely Reinstall Windows to get this computer running again. After that it's nice and smooth and really a decent PC. Build quality is nothing to write home about compared to say, a Mac Mini, but this thing blows it out of the water in gaming performance. I appreciate that they kept the case easy to open, but there's not that much space in there for a graphics card upgrade down the line. Also there's definitely some obvious cost-cutting measures: low-wattage PSU, slow RAM, no SSD, junky peripherals (just give me better components, not $30 worth of crappy keyboard and mice) and limiting motherboard for upgrades. All in all, skip this model and go for something a little more expensive. Yeah, the processor is nice, but otherwise Lenovo kind of cheaped out on the components, and it's not really worth the trouble of having to replace that much. The return window closed before I had the chance to take the darn thing back. Overall, I'm not satisfied but kind of stuck here. Skip this one.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      We are sorry to hear that you are having issues with your Lenovo IdeaCentre 720-18 desktop. You can simply check the health of this system using Lenovo Utilities installed. Type "Lenovo Vantage" in the Cortana Search window. Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue still continues after these updates, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help. lenovo

  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Good Computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I've enjoy this idea center computer. The computer is fast, quick and responsive to requests and multi-tasking. It was very easy to setup multiple profiles for myself and the kids.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaCentre 720-18 desktop. We are pleased to hear that the performance of the IdeaCentre 720-18 meets your computing needs so well. lenovo

  • Pros mentioned:
    Noise level, Speed

    Rated 5 out of 5 stars

    Fantastic tower

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast. Dead silent. I added an SSD for the OS and apps which made a huge difference in speed.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Speed

    Rated 4 out of 5 stars

    Great PC for the price.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considered several similar PC's before deciding on this machine. Well equipped for the price and a greater value based on configuration as compared to other models. Easy set-up, quiet, and fast.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaCentre 720-18 desktop. We are pleased to hear that the value, ease of setup and use and the performance of the IdeaCentre 720-18 meets your computing needs so well. lenovo

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Terrific machine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended by a Geek Squad guy and he was right! This computer has everyghing I needed. Great speed, good graphics card, works well for me. The price was right and even though I did not need to replace my Dell just yet I could not pass it up. Highly recommenvd this one.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great Value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new desktop badly. Upgrade long over due, incredibly satisfied overall, purchased on sale for a great deal.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaCentre 720-18 desktop. We are pleased to hear that the value and performance of the IdeaCentre 720-18 meets your computing needs so well. lenovo

  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    great for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast processor. easy to set up. Price was competitive. overall happy with the purchase

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaCentre 720-18 desktop. We are pleased to hear that the value, features and performance of the IdeaCentre 720-18 meets your computing needs so well. lenovo

  • Pros mentioned:
    Ram

    Rated 5 out of 5 stars

    Bought this for a Business Analyst - It works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this one for a BA at my dayjob. It seems to meet her needs. May need to bump the ram up to 32GB, but almost no one will need that outside of big data analytics or software development. I got myself the similar Dell a week later, it's slightly more expandable as far as drives go.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great for my home system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adding in a SSD to assist with the fastness should be a great new replacement to my very old system

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Performance, Speed

    Rated 5 out of 5 stars

    Great Gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My parents PC died so I purchased this one as a gift. They have been very happy with PC performance. It is a very quite, powerful and fast PC.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaCentre 720-18 desktop for your parents. We are pleased to hear that the features and performance of the IdeaCentre 720-18 meets your parents computing needs so well. lenovo

  • Pros mentioned:
    Performance, Ram, Speed

    Rated 5 out of 5 stars

    Very Happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My granddaughter loves her new Lenovo 16gb pc with a 27 inch monitor. It starts up instantly and runs better than my rig

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    great upgrade and price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    snagged for 650 on BF sale...silent and powerful, hope it goes on sale again soon

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaCentre 720-18 desktop. We are pleased to hear that the value and performance of the IdeaCentre 720-18 meets your computing needs so well. lenovo

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perfect PC for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this machine to be used as a dedicated streaming/editing machine. I feel this machine is a good bang for buck purchase. It has handled everything I have thrown at is so far. Adobe After Effects, Premiere Pro, Photoshop. I am sure this machine would be great for gaming at decent settings too. Very happy with this little machine.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaCentre 720-18 desktop. We are pleased to hear that the performance of the IdeaCentre 720-18 meets your computing needs so well. lenovo

  • Pros mentioned:
    Ease of use, Performance, Speed

    Rated 5 out of 5 stars

    fast and easy setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    machine works fast, and the setup was easy. Looks good

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaCentre 720-18 desktop. We are pleased to hear that the easy setup, features and performance of the IdeaCentre 720-18 meets your computing needs so well. lenovo

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great performance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Alienware was starting to be nothing but problems and my favorite Geek did some looking and suggested this one as a replacement. It was on sale and that made it a no-brainer. I don't play heavy games but do a lot of mid-level games and the graphics and quickness of this computer are perfect.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaCentre 720-18 desktop. We are pleased to hear that the value and performance of the IdeaCentre 720-18 meets your computing needs so well. lenovo

  • Pros mentioned:
    Speed
    Cons mentioned:
    Usb ports

    Rated 4 out of 5 stars

    Great Deal, very good pc.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale for my wife and it works great so far. Has plenty of power to last us a while. Only con is I wish it had more USB ports in the back.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Server

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK, most people buying a machine like this want it for gaming. I'm sure its a great gaming computer. I wouldn't know. I booted it up from an Ubuntu install CD and have it running as a server to crunch data for me. As a phd student, I needed a machine with multiple cores (this has 8) and threads (16) and a high enough processor speed to grind through my processing. I was up and running 6 hours later (after installing, patching, landing up my software, testing, moving data) and "thing1" is just flying through. My expected data completion is now 18 days instead of 44. If anyone at Lenovo want to donate a "thing2" and "thing3" - I have 2 more data sets to process as compare and contrast examples for my PhD - and I'd love to see how these work clustered. ;)

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great PC

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for what i needed. It is a lot faster.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaCentre 720-18 desktop. We are pleased to hear that the performance of the IdeaCentre 720-18 meets your computing needs so well. lenovo

Sponsored