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Customer Ratings & Reviews

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Customer reviews

Rating 3.6 out of 5 stars with 1805 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 3.2 out of 5 stars

  • Display

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

67%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Ideapad 1 14" laptop's ease of use, affordability, and impressive battery life, praising its portability and lightweight design. However, many users express concerns regarding its processing speed and limited RAM, finding the performance inadequate for demanding tasks. Some also mention challenges with boot times and storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,805 reviews
  • Cons mentioned:
    Ram

    Rated 5 out of 5 stars

    Pleasantly Surprised

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Budget laptop but with a few upgrades, works pretty well. It wasn’t very clear to me if this could be upgraded. No go on the RAM, as its soldered to the motherbord. But yes on the harddrive. Mine came with an open m.2 ssd slot, so I installed a new 2280 drive (256 gb) and performed a fresh install via USB on the newly installed drive. Reformatted the original emmc drive for extra storage. Initial installation and subsequent updates were pretty quick. Very happy so far. 5 stars considering price and results I’ve been able to obtain with modifications noted.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, DPN281. Thank you for choosing Lenovo! We are pleased to hear that your IdeaPad 1 now meets your needs so well and we appreciate you taking the time to share your experience. Lenovo

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Excellent value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best. It's the right laptop for my 8yr daughter and my wife. My daughter is able to access what she needs from school and other learning tools as well. My wife can conduct her business too. I recommend this for each member of the family.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Review of product I purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased this item for my sister. Even though the speed is not that much I did liked the display of the screen and the battery life. I would recommend this item gor people who just wanna purchase a laptop gor daily use. Glad I bought it.

    I would recommend this to a friend
  • Cons mentioned:
    Ram, Speed

    Rated 1 out of 5 stars

    NEVER WORKED FROM DAY 1

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY. Absolutely has to be the most worthless computer on the market. Purchased from my 8 year old as a starter computer, and it doesn't even have enough GB and RAM to load a single web page. We could basically get to google.com, and then any other site we used it just kept spinning and spinning. Took it back to Best Buy just outside the 30 day window and they would not accept. Called the manufacturer because of the 1 yeasr warranty, and they offered to have some troubleshot over the phone, would not accept returns. Don't need troubleshoot, need it returned and my money back. This doesn't even work. Please pay attention to the specs of a computer before purchasing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good Deal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite happy with this laptop. Bought this for my sister for light gaming and she loves it. The price was great for the specs.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, JasmineC, thank you for choosing Lenovo! We are pleased to hear that your sister loves it, and we appreciate your time taken to share your experience and feedback with us. Lenovo

  • Rated 4 out of 5 stars

    Easy to navigate

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty easy features and very easy to use and set up. Im not very tech savvy so this was a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Speed

    Rated 5 out of 5 stars

    Great product for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this is a good little computer. I just needed it to run a special program and so far no issues. It is a little slower than I am used to but it does exactly what I need it to do.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    SLOW with Lenovo/Microsoft apps. OK when stripped.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For $129.00 it works provided you strip most all of the Microsoft/Lenovo apps off of it so it will run. Without stripping them be prepared to use a stop watch when you click on something. Get rid of the Lenovo apps immediately first. They caused the most slow downs. Then do not install Office/OneDrive/Onenote they will bring to a crawl as well. I then uninstalled most of the Microsoft apps. Installed Firefox/Thunderbird/Libreoffice to make it usable for a relative. Now it will run. But the screen is awful. Dim, hard to see in decent light, impossible in bright. Is it worth it the trouble. Maybe. Is it for someone you know maybe not. Is it better than a Chromebook yes as it can be made to work with some effort. I still have the extended holiday return schedule so next week will tell if it voted off the island or not. They will see it then so for now it stays.

    I would recommend this to a friend
  • Cons mentioned:
    Performance, Speed

    Rated 2 out of 5 stars

    Don’t buy it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This idea pad is very basic. Not much power. Slow processor, even with the easiest task. It was a problem from set up. Had difficulty opening email, getting on edge browser and was quite frustrating. Wish we had know. Not worth the headache.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, ShannonH. We are sorry to hear that you have experienced an issue with your IdeaPad. To help remedy this, first, we recommend searching for and applying any available updates through Windows Update Settings. Also, ensure that your home Wi-Fi network is compatible with, and is capable of supplying your laptop with sufficient bandwidth to deliver the performance you desire for internet-based tasks. If after these steps your issue persists, we then recommend reaching out to Lenovo Tech Support at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Good for checking email

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got what I paid for. It's nice to have places where the possibility of damage or theft is higher. For what I paid, I won't be devastated if something happens.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey AnaP, thanks for choosing Lenovo! We're thrilled to hear that that your IdeaPad is good for you. We really appreciate you sharing your experience and feedback with us. Lenovo

  • Cons mentioned:
    Ram

    Rated 3 out of 5 stars

    Dislike window 11

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a opened box item but the laptop condition good. OS is not user friendly. Speed slows down a lot while on zoom meeting. Some said it's RAM not enough. My other devices that have the same RAM don't slow down. I wanted to return it but it's too late, over 15 days. I wish I knew that.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great laptop for the price. Had some hiccups in the beginning, but once I set everything up it worked great. The only complaint I have is I have issues with zoom but that may be the internet connection more than the laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Small but efficient!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for day to day use. We purchased for a front office worker whose responsibility includes scheduling appointments and checking emails.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, StephanieR, thank you for choosing Lenovo! We are glad to hear that your IdeaPad is great for your use, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    Super slow!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my younger child kind of like a segue into seeing if he could be responsible with something of value such as a laptop, especially since he loves roblox. Over all it does what it needs to, but it is extremely slow. I know computers like thia will be slower giving the fact it doesnt have an ssd, its just a regular hard drive, but it took over an hour just for it to update everything to be able to use. Upon first using it past all the updates it continually froze. I set it aside and let it finish everything and by the next day it was fully operational. It works better now but still super slow. I would never purchase this for anyone else other than a younger child wanting to learn to use conputers. Over all it does what I need it to do, but keep in mind how frustratingly slow it will be if you purchase it.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, Jag8807. We are sorry to hear that you have experienced an issue with your IdeaPad. To try and remedy this, we recommend reaching out to Lenovo Tech Support at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    Patience will be needed with this purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on Black Friday as a Christmas gift to my husband. This was going to be starter laptop for when he gets into classes. Wrapped it up and waited till 12/30 due to family traveling for holidays. The following day (12/31/23)my husband finally started the laptop up, but to our surprise, the system was VERY slow. It took about 4-5 days for the laptop to configure and do all the updates it needed. We have the fastest wifi possible due to wfh & both being avid gamers, till this day you have to wait for the page to load when you try to google anything. It’ll time out & say page not loading. Which can be a huge hassle sometimes. We’re keeping it due to the outside date for a return, given we bought this on Black Friday as a gift & waited till after Christmas to open. It works ok but Buy at your own discretion.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, vinaG. We are sorry to hear that you have experienced an issue with your IdeaPad. To help remedy this, we recommend reaching out to Lenovo Tech Support at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Cons mentioned:
    Ram

    Rated 3 out of 5 stars

    Good laptop if you want to use linux

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not buy if i was going to use it with windows. 4gb of memory and 64gb of Emcc memory is not enough for windows. I use mine to run my 3d printer, I installed linux and it works great.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, 1776, thank you for choosing Lenovo! We are glad to hear that your IdeaPad works great for your use, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Fast and efficient

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, great for my schoolwork. Processor is plenty fast for what I need and I dont experience lag or delay. Battery lasts for days at a time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Worth the Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good quality pc for light on the go use. It's as light as a feather, runs decent and the battery life is decent for what you pay. This was worth it for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my granddaughter for school, great price, lots of storage,well equipped for school

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, Cookie, thank you for choosing Lenovo! We are glad to hear that your granddaughter now has a great device for school, thanks to you, and we appreciate you taking the time to share your thoughts with us. Lenovo

  • Cons mentioned:
    Performance

    Rated 4 out of 5 stars

    It does the minimum pretty well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly you get exactly what you pay for. It does exactly what I need it to do which isn’t much. Lagged like crazy out of the box until I updated it which took a couple hours to fully update but it got there.

    I would recommend this to a friend