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Customer Ratings & Reviews

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Customer reviews

Rating 3.6 out of 5 stars with 1805 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 3.2 out of 5 stars

  • Display

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

67%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Ideapad 1 14" laptop's ease of use, affordability, and impressive battery life, praising its portability and lightweight design. However, many users express concerns regarding its processing speed and limited RAM, finding the performance inadequate for demanding tasks. Some also mention challenges with boot times and storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,805 reviews
  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    Slow and Low Battery

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very slow. To load a web page, it takes about 30 seconds. If you leave tabs open, they take longer to load after the laptop is sleeping. If you want to load a video on say, YouTube; it takes longer than a minute. If you have more than one tab open and you leave that tab for like 3 minutes, it needs to load again. The battery life is low. Upwards of two hours without it being plugged in constantly. The display is fine. It’s a small screen but that’s to be expected.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, Yuck59. We are sorry to hear that you have experienced issues with your IdeaPad. This model is an entry level, light use system designed for singular, non-demanding tasks. Should you feel you are using the device for its intended use and still experiencing a performance issue, we recommend searching for and applying any available updates through Windows Update Settings. Also, ensure that your home Wi-Fi network is compatible with, and is capable of supplying your laptop with sufficient bandwidth to deliver the performance you desire for internet-based tasks. If after these steps your issue persists, we then recommend reaching out to Lenovo Tech Support at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Speed

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was a great purchase. It’s easy to use and I finally have a laptop that isn’t old and slow!

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Too slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the price if you don’t have much to do on a pc, except for browsing, pay bills. But you’ll quickly notice how slow the pc is while you have nothing on it. We had to return it!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Affordable

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable Work well. Not fancy like HP, Dell, Microsoft Apple but does the job for school

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    lenovo computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great computer for all my needs. It is fast, easy to use. I like the light weight. I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer! Very user friendly setup and no problems since purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 3 out of 5 stars

    Good Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for everyday work and project. Nothing fancy about this laptop but good for outdoor such school or construction project. I has good connectivity for internet and lightweight too.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all a good buy. Started slowing down but nothing i cannot work with.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, ClairessaB, thank you for choosing Lenovo! We are glad to hear that your IdeaPad has been good overall, and please reach out to Lenovo Support with your system performance concerns. We appreciate you taking the time to share your experience with us. Lenovo

  • Cons mentioned:
    Performance

    Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I like this laptop. It's a little slow on the net and for general functions. I got this to replace my Chromebook, but it is slower.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    Works as well as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as well as expected. It isn’t slow but also isn’t super fast. I got it for my 11 year old son so it does what he wanted it for.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for basic work. Great laptop for school and basic work

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, thank you for choosing Lenovo! We are glad to hear that your IdeaPad has been great for your use, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Lenovo ideapad is not bad

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall computer. Usefull for all your needs and i like its size as its small but not too small.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    Decent for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not a bad laptop if you’re planning to use it for internet browsing or streaming. It’s basically a Chromebook.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    Good starting laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a fairly decent laptop that i can use to do paperwork and editing but it can have some small issues with processing at times.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    first computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for a friends first computer. The price was great and it fits perfectly for the limited use it will get.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Meh.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very slow. It takes ages to get fired up and functioning. But once it is, I can do what I need, which isn’t much. Light internet searches , or filling documents.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop, Size and Newness received as displayed. However speed, battery and software is very low Microphone issues. I will have to return in person to store or pay to be assisted remotely. Bought within 1 month.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, MekeishaH. We're sorry to hear that you're having this problem with your IdeaPad 1. To try to resolve this, first, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button. If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support for further assistance, and we thank you for taking the time to share your experience with us. Lenovo

  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Should be illegal to sell something this bad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with many of the other reviews. Right out of the box this computer was slow. Not just any kind of slow. Literraly take 10-20minutes for anything to open once you click on it. TOOK ME 1hour 20mins just to click throught the 5 buttons i needed to press to reset this crap to factory settings and remove my personal info so i can return it!! By far the worst computer i have ever purchased in my life! DO NOT BUY THIS JUNK! 1 star is being generous!!

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, Everton. We are sorry to hear that you have experienced an issue with your IdeaPad leading to you returning it. In the future, should you encounter an issue with a Lenovo device, please feel free to reach out to Lenovo Tech Support at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Pros mentioned:
    Ease of use
    Best Buy Employee

    Rated 4 out of 5 stars

    Laptops

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them for my gandkids. Well I must say they're really enjoying and were very excited to have them.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Probably best for kids

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A solid little computer, hamstrung by Windows s mode and not powerful enough to get out of s mode and be useful

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, Omar. We are sorry to hear that your IdeaPad 1 did not work out for your needs, but it is nice to know it was solid otherwise. We hope that you find the right computing solution for you, and we appreciate you taking the time to share your thoughts with us. Lenovo