Customer Ratings & Reviews
- Model:
- 82R4002PUS
- |
- SKU:
- 6502660
Customer reviews
Rating 4.6 out of 5 stars with 850 reviews
(850 customer reviews)Rating by feature
- Battery Life4.5
Rating 4.5 out of 5 stars
- Speed4.7
Rating 4.7 out of 5 stars
- Display4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the Ideapad 1's touchscreen, performance, and lightweight design, frequently praising its ease of use and long battery life. Many appreciate the laptop's value for its price and sufficient storage. While some users experienced occasional Wi-Fi connectivity issues and fan noise, the overall feedback highlights a positive user experience.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Performance
Rated 5 out of 5 stars
Brett
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is a great computer I’m very happy with the product.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for choosing the Lenovo IdeaPad 1 15 Laptop. We are pleased to hear that the IdeaPad 1 15 meets your computing needs so well.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Best budget laptop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop runs smooth and is easy to use, I bought two.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for choosing the Lenovo IdeaPas 1 15 Laptops. We are pleased to hear that the value, ease of use and performance of the IdeaPad 1 15 meets your computing needs so well.
- Pros mentioned:Touch screen
Rated 5 out of 5 stars
Lenovo Ideapad 1 Touch Screen Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reasonably priced; wide enough screen for my need.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for choosing the Lenovo IdeaPad 1 15 Laptop. We are pleased to hear that the value, features and performance of the IdeaPad 1 15 meets your computing needs so well.
- Pros mentioned:Speed
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product!!! Is working very fast and fine
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for choosing the Lenovo IdeaPad 1 15 Laptop. We are pleased to hear that the performance of the IdeaPad 1 15 meets your computing needs so well.
Rated 4 out of 5 stars
Lenovo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good purchase. It works well for the price. Would buy it again.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for choosing the Lenovo IdeaPad 1 15 laptop. We are pleased to hear that the value and performance of the IdeaPad 1 15 meets your computing needs so well.
- Pros mentioned:Speed
Rated 5 out of 5 stars
Great computer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pleasantly surprised by the speed of this computer
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for choosing the Lenovo IdeaPad 1 15 Laptop. We are pleased to hear that the performance of the IdeaPad 1 15 meets your computing needs so well.
- Pros mentioned:Speed
Rated 5 out of 5 stars
Good mid-range laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good mid-range laptop and for the price. Very fast.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for choosing the Lenovo IdeaPad 1 15 Laptop. We are pleased to hear that the value and performance of the IdeaPad 1 15 meets your computing needs so well.
Rated 4 out of 5 stars
RC'S SAVER
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.NICE MACHINE , GOOD PRICE , OPERATES WELL , WILL BE USING FOR YEARS !
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for choosing the Lenovo IdeaPad 1 15 laptop. We are pleased to hear that the value and performance of the IdeaPad 1 15 meets your computing needs so well.
- Pros mentioned:Performance
Rated 5 out of 5 stars
AWESOME
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop .. Does all I need it to do and more !
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for choosing the Lenovo IdeaPad 1 15 Laptop. We are pleased to hear that the performance of the IdeaPad 1 15 meets your computing needs so well.
- Pros mentioned:Weight
Rated 5 out of 5 stars
New House Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light computer, starts up quick not much wsit time.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for choosing the Lenovo IdeaPad 1 15 Laptop. We are pleased to hear that the performance of the IdeaPad 1 15 meets your computing needs so well.
Rated 4 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good I like it for somebody who wants cheap and good items
I would recommend this to a friendRated 5 out of 5 stars
Nice laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop was a minute purchase as I needed a decent laptop for online courses. I looked for serval days at all different laptops and read reviews… Based on the reviews it had I went with this one! Glad I did as so far so good. The finger scan to unlock and the sliding cover for the cam are a nice added feature!
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for choosing the Lenovo IdeaPad 1 15 Laptop. We are pleaased to hear that the features and performance of the Ideapad 1 15 meets your compuitng needs so well.
Rated 5 out of 5 stars
Worth the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s fantastic and for the price I got it for it was a no brainer. (NOTE) if you do video of stills production the screen is not the most color accurate but considerably better than anything in the price point. Animations and rendering is pretty fast considering it’s a laptop and not a pc
I would recommend this to a friend- Cons mentioned:Fan noise, Wifi
Rated 1 out of 5 stars
Last windows based device I’ll ever purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Aside from the ssd being quick this thing is terrible. Not even 1 month old and it shuts down randomly, connects to wifi but can’t access the internet, the fan runs at an alarming rate even when sitting idle, wifi goes in and out constantly, just to name a few things. Can’t even return it as Best Buy’s ridiculous return policy is 15 days for laptops. I’ve done more troubleshooting in 1 day on this than 8 years with my last MacBook. Even Lenovo tech support was stumped. Now it has to be sent in for service. AVOID
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo IdeaPad 1 15 Laptop, model number 82R4002PUS. Since Lenovo Tech Support could find no hardware-based issue, it is most likely that the issue is software-based. This IdeaPad 1 15 laptop ships with Windows 11 S-Mode, 64-bit Operating System installed. Windows 11 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 11 Home 64-bit Operating System, at no additional cost. If you choose to switch out of S-Mode for Windows 11 Home: Here is a link to instructions for switching from Windows 11 S-Mode to Windows 11 Home:  https://support.microsoft.com/en-us/windows/switching-out-of-s-mode-in-windows-4f56d9be-99ec-6983-119f-031bfb28a307#WindowsVersion=Windows_11. Even if you have switched out of S-Mode, be sure any software you installed is compatible with Windows 11. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. Here is a link to instructions for uninstalling McAfee from a Windows computer:  https://service.mcafee.com/?articleId=TS101331&page=shell&shell=article-view You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom of your Windows 11 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If there is no incompatible software installed but the issues persist, check to be sure you have the latest version of Windows 11 on the computer. Then update all BIOS files and drivers up to that latest version of Windows 11, including those BIOS files and drivers that control WiFi. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 11. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If you get the message that there are no new updates available but the WiFi issue continues, you can directly update/reinstall the WiFi Driver within the Windows 11 Operating System on this Laptop. Here is a link to instructions for doing this:  https://allthings.how/how-to-install-or-update-windows-11-wifi-driver/#:~:text=In%20Settings%2C%20click%20on%20the,Download%20%26%20install'%20under%20it. If the issues still continue, we recommend you contact Lenovo Tech Support for additional help. Let the Lenovo Customer Service Specialist know the troubleshooting steps you have already taken. Call at: 877-453-6686.
- Pros mentioned:Performance
Rated 4 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great gift, was highly recommend and has been performing great.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for choosing the Lenovo IdeaPad 1 15 Laptop as a gift. We are pleased to hear that the IdeaPad 1 15 is working out so well.
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value, decent everyday laptop. Easy to use/navigate.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for choosing the Lenovo IdeaPad 1 15 Laptop. We are pleased to hear that the value, ease of use and performance of the IdeaPad 1 15 meets your computing needs so well.
- Pros mentioned:Performance
Rated 4 out of 5 stars
Great Everyday Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is great for everyday use. Bought it for my parents.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for choosing the Lenovo IdeaPad 1 15 laptop for your parents. We are pleased to hear that the performance of the IdeaPad 1 15 meets the computing needs of your parents so well.
- Pros mentioned:Touch screen
Rated 4 out of 5 stars
Mr.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the size of the screen. I bought for my little brother.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for choosing the Lenovo IdeaPad 1 15 Laptop for your brother. We are pleased to hear that the IdeaPad 1 15 meets your brother's computing needs.
- Pros mentioned:Touch screen
Rated 4 out of 5 stars
Good laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop for the money. The touch screen was a bonus.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for choosing the Lenovo IdeaPad 1 15 Laptop. We are pleased to hear that the value, features and performance of the IdeaPad 1 15 meets your computing needs so well.
- Pros mentioned:Performance
Rated 4 out of 5 stars
Lenovo laptop performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's providing services, though I'm yet to access some apps.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for choosing the Lenovo IdeaPad 1 15 laptop, model number 82R4002PUS. This model ships with Windows 11 S-Mode, 64-bit Operating System installed. Windows 11 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 11 Home 64-bit Operating System, at no additional cost. If you choose to switch out of S-Mode for Windows 11 Home: Here is a link to instructions for switching from Windows 10 S-Mode to Windows 10 Home:  https://support.microsoft.com/en-us/help/4456067/windows-10-switch-out-of-s-mode. If you have questions about your Lenovo IdeaPad 1 15 laptop, we recommend you contact Lenovo Tech Support for more information at: 877-453-6686.













