Customer Ratings & Reviews
- Model:
- 82R4002PUS
- SKU:
- 6502660
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the Ideapad 1's touchscreen, performance, and lightweight design, frequently praising its ease of use and long battery life. Many appreciate the laptop's value for its price and sufficient storage. While some users experienced occasional Wi-Fi connectivity issues and fan noise, the overall feedback highlights a positive user experience.
This summary was generated by AI based on customer reviews.
Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First new laptop in a few years. Seems like a good upgrade.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for choosing the Lenovo IdeaPad 1 15 Laptop. We are pleased to hear that the performance of the IdeaPad 1 15 meets your computing needs so well.
Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are having issues trying to connect to my printer.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .This Lenovo IdeaPad 1 15 laptop, model number 82R4002PUS, ships with Windows 11 S-Mode, 64-bit Operating System installed. Windows 11 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 11 Home 64-bit Operating System, at no additional cost. We recommend you check with your printer manufacturer's web site for the requirements and compatibility of your specific printer model with Windows 11 S-Mode, 64-bit Operating System. You may need to install drivers to run your printer that are not compatible with Windows 11 S-Mode. In that case, you will need to switch out of S-Mode to Windows 11 Home Operating System. Here is a link to instructions for switching from Windows 11 S-Mode to Windows 11 Home: https://support.microsoft.com/en-us/windows/switching-out-of-s-mode-in-windows-4f56d9be-99ec-6983-119f-031bfb28a307#WindowsVersion=Windows_11
New IdeaPad is now a paperweight.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased last year new, after 6 months half the screen went black. Sent to Lenovo for warranty repair who then said it's not covered under the "limited" warranty. Will never buy Lenovo again.
No, I would not recommend this to a friendN/A
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't really used it enough yet to totally review it.
I would recommend this to a friendLenevo Tizen Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great Laptops for every day and businesses usage.
I would recommend this to a friendInsufficient information
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't understand the need for all the Microsoft log in credentials. I also didn't understand why I had to sign up for Microsoft 365 before the computer would let me log in. There was no manual in the box the computer came in.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with the Windows 11 S-Mode 64-bit Operating System, initial activation and account setup of your Lenovo IdeaPad 1 15 Laptop, model number 82R4002PUS. You will need a User Account to setup and activate Windows on your new PC. Here is a link to a YouTube video that demonstrates the initial activation and Account Setup for a new Windows 11 PC: https://www.youtube.com/watch?v=e6x1o2C22pQ . This Lenovo IdeaPad 1 15 Laptop ships with a 30-day trial of Microsoft Office 365 included as part of the Windows 11 operating system. To keep the program active after the trial period, you will need to purchase a product key. You will not need to download any additional software. If you already have a subscription to Microsoft 365, you can use your existing User Name and Password to long in to that existing account. If you still have questions about the Windows 11 Operating System, we recommend you contact Microsoft Software Support directly here: https://support.microsoft.com/
A laptop that freezes when PowerPoint is open...
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, not a fan at all. There are some frustrations that may not be entirely fair to put solely on this specific laptop. Setting up is a very frustrating experience as it must be connected to a network first, but (as others have mentioned) there is a bug that will prevent connection if you're not on an open/public network. Fun. The new Windows format is awful, but again, that's not entirely fair to throw solely at this product. But what IS fair to complain about and what really shocked me is that this laptop (only four days old) already froze on me. Apparently the Ryzen 7 and the 12GB memory isn't quite enough to handle two open PowerPoints and Mozilla with six tabs open. Nope, that brought the thing to a screeching halt with zero response to any actions that eventually required a full power cycle. I have a beat-up Dell that has seen abuse over several years and has far less impressive specs, I know for fact that it wouldn't experience the same difficulty and it really does surprise me that the laptop that I got as my intended "work" computer can't even handle a few open tabs and office apps. (I'm genuinely half wondering if I got handed a refurb or something slipped through the cracks.) I work with large datasets and was hoping for this guy to carry some weight in things like R and Stata. Now I'm not even sure it can handle opening Excel to do a cursory view of the data. Will keep testing it out over the next few days, but I'm anticipating a return and will - as of right now - advise that the buyer beware. If things improve, I'll update the review.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo IdeaPad 1 15 laptop, model number 82R4002PUS. This model ships with Windows 11 S-Mode, 64-bit Operating System installed. Windows 11 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 11 Home 64-bit Operating System, at no additional cost. With Windows 11 S-Mode, there is a 30-day trial of Microsoft Office 365 included as part of the Windows 11 operating system. To keep the program active after the trial period, you will need to purchase a product key. You will not need to download any additional software. If you have installed another copy of Microsoft Office on top of the already installed version, this is most likely the cause of the system shutdown you have experienced. If you have an existing Microsoft Office 365 Account, you can sigh in to that existing account by using your existing User Name and Password with the installed version of Microsoft Office 365. Additionally, even if you have switched out of S-Mode for Windows 11 Home, if you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. Here is a link to instructions for uninstalling McAfee from a Windows computer: https://service.mcafee.com/?articleId=TS101331&page=shell&shell=article-view You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom of your Windows 11 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.
- Cons mentioned:Fan noise
Not a good laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think the battery is weakening already and I’ve only been using it for a few weeks Also the fan is really really loud, and the speakers make some crunchy sounds at intervals sometimes, the display is really terrible, my art looks bad on it cus I make digital art…the laptop is pretty weird overall don’t get it, I only did because I needed a budget pc at a short notice
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .This Lenovo IdeaPad 1 15 Laptop, model number 82R4002PUS, ships with a Integrated 42Wh, Lithium-Polymer Battery, which within this model configuration, has a battery life of up to 9 hours, depending on the work the device is performing. This IdeaPad 1 15 also ships with Windows 11 S-Mode, 64-bit Operating System installed. Windows 11 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 11 Home 64-bit Operating System, at no additional cost. Even if you have switched out of S-Mode for Windows 11 Home, be sure any software you installed is compatible with Windows 11. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. Here is a link to instructions for uninstalling McAfee from a Windows computer: https://service.mcafee.com/?articleId=TS101331&page=shell&shell=article-view You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom of your Windows 11 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.
- Pros mentioned:Touch screen
Mousepad doesn’t work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mousepad ticks me off so bad. The mouse never appears on screen half the time. It’s a good thing it’s touch screen or it would be useless.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you have experienced an issue with your Lenovo IdeaPad 1 15. Regarding the touchpad issues, first, determine if the model Lenovo you have has a touchpad toggle button mapped on your function row of keys at the top of the keyboard. This key should have a symbol that appears as a depiction of a touchpad with a diagonal line through it. If you have this button, try pressing it or pressing it while holding the function (Fn) key. If this does not resolve your issue, next you can adjust the touchpad in your system settings. You can get there by clicking on the magnifying glass at the bottom of your Windows 11 screen. Type "touchpad" in the search window. Select "Mouse & touchpad settings" from the list of choices. You can make general adjustments to the touchpad there. You can also select "Additional mouse options" for more detailed adjustments to the touchpad sensitivity by increasing the delay of the touchpad. Making the touchpad less sensitive may correct the issues you have experienced. If your issue persists, we recommend contacting Lenovo Tech Support at this number and give the representative information on any troubleshooting steps you have tried: 877-453-6686.
Lenovo laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't use my laptop daily, so t really haven't had time to review it properly. One thing I do not like is the fingerprint scanner because it always tells me it doesn't recognize my fingerprint.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .This Lenovo IdeaPad 1 15 Laptop, model number 82R4002PUS, does not have a fingerprint reader.
high performing components defeated by flimsiness
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really wanted to like this laptop, but the construction was flimsy and the keyboard was awkward (could have dealt with the small-sized keys, but not when combined with the strange texture of the keys). Display was impressive, though. Ultimately, I returned it.
No, I would not recommend this to a friendIdeapad 1
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent lab top. Good pricing and does what it suppose to. Nothing too special about it.
I would recommend this to a friendGood but has some issues
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been enjoying this computer until the last few days when my touch screen starts shimmering.
I would recommend this to a friendWould not connect to internet. Poor customer servi
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The specs look good. The delivery was fine. The computer would not connect to WiFi. I spent well over an hour chatting with Lenovo support to no avail. They were useless and eventually ended the session while I was still trying the “solutions” they suggested. I ended up returning it and getting an HP which connected without issue and is running fine.
No, I would not recommend this to a friendA good gotta have a new computer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen is 60 hz only. The Camera won't work with Windows Hello for facial recognition.
No, I would not recommend this to a friendGood laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good laptop for work or study but for play videos games it’s not,
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .We always recommend you check the requirements and compatibility of any software/games you will be installing on your new computer, before you invest in any computer. Be sure your new computer can support the software/games you will need to use and your workload.
Great computer but battery life is short
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love how fast the computer is but the battery life is very short
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .This Lenovo IdeaPad 1 15 Laptop, model number 82R4002PUS, ships with a Integrated 42Wh, Lithium-Polymer Battery, which within this model configuration, has a battery life of up to 9 hours, depending on the work the device is performing. If you are getting substantially less battery life first, set your screen brightness at less than 100-percent - try 80-percent to start with. Then, be sure Battery Charge Threshold is turned off. This power management setting should only be used when the laptop is plugged in all the time. It will prolong overall battery life by only charging the battery to 60-percent of capacity. You can turn off Battery Charge Threshold within the Lenovo Vantage APP installed on this computer. In Vantage select Battery Settings and turn off Battery Charge Threshold, if turned on. Also check what programs are running in the background on the computer. Be sure only the programs you want running in the background are. These programs will drain the battery. Here is a link to information about how to find out what programs are running in the background on your Windows 11 computer and how to manage them for better system performance: https://websiteforstudents.com/how-to-find-what-is-running-in-windows-11/. Then, finally, be sure any software you installed is compatible with Windows 11. Incompatible software will drain the battery at a faster rate. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom of your Windows 11 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.
No time to waste on this unit.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This may be premature but i have not been able to pay bills log onto some of my accounts since i have purchased this laptop. I have been going back to my old ASUS laptop to complete my work. I haven't got hold of the G-squad yet. Maybe they can get it straighten out.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo IdeaPad 1 15 Laptop, model number 82R4002PUS. This IdeaPad 1 15 Laptop ships with Windows 11 S-Mode, 64-bit Operating System installed. Windows 11 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 11 Home 64-bit Operating System, at no additional cost. We recommend you check with the specific APPs publisher's web sites, of the APPs you are having issues with, for their compatibility with Windows 11 S-Mode 64-bit operating system and the minimum/recommended hardware requirements (Is a Graphics card required, the processor speed and the minimum required system RAM and the minimum available hard drive space) to run their program, then compare those requirements to this system's configuration. If you choose to switch out of S-Mode for Windows 11 Home: Here is a link to instructions for switching from Windows 11 S-Mode to Windows 11 Home: https://support.microsoft.com/en-us/windows/switching-out-of-s-mode-in-windows-4f56d9be-99ec-6983-119f-031bfb28a307#WindowsVersion=Windows_11
- Pros mentioned:Speed, Touch screen, Weight
My Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is really great, it loads pretty fast, has a beautiful screen, and was easy to set up and use. The keyboard sounds nice ( at least to me ) , the screen's brightness is nice, it doesn't weight that much, and i like how the camera has a privacy filter thing. However, sometimes when scrolling or playing a video, the visuals felt or looked ''choppy''. This is just a minor inconvenience though, it might just be my laptop and it doesn't bother me at all. It also rarely occurs. The only problem that I really have with this laptop is the battery life and the camera.I haven't checked how long the battery life exactly is, but it drained fast. But for me it also wasnt too big of a problem since it charges really fast. The camera was just, ehhh, low quality, but it'll get the job done. For you gamers, i've really only tried roblox and minecraft but they run pretty well at higher settings. only issue here is that the controls feel choppy. Forgot to mention this but I love how the fan is silent, I cant hear it unless the room is eerily quiet. For the price, this laptop is really good, and I'll recommend this to anyone looking for a good budget laptop. Again, the only problems about this laptop is the battery life ( but it can still charge fast ), and the camera. Besides that, no complaints.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for choosing the Lenovo IdeaPad 1 15 Laptop, model number 82R4002PUS. This model configuration ships with a Integrated 42Wh, Lithium-Polymer Battery, which within this model configuration, has a battery life of up to 9 hours, depending on the work the device is performing. This model also ships with an HD (720p) webcam with privacy Shutter and Dual Array Microphones built in. Regarding the webcam broadcast video quality, if you are getting less than expected broadcast video quality, check to be sure that the protective film/tape has been removed from the lens of the webcam. This protective film/tape is installed at the factory, to protect the webcam lens during transit and needs to be removed prior to using the webcam. Also, if you are getting substantially less battery life, first, set your screen brightness at less than 100-percent - try 80-percent to start with. Then, be sure Battery Charge Threshold is turned off. This power management setting should only be used when the laptop is plugged in all the time. It will prolong overall battery life by only charging the battery to 60-percent of capacity. You can turn off Battery Charge Threshold within the Lenovo Vantage APP installed on this computer. In Vantage select Battery Settings and turn off Battery Charge Threshold, if turned on. Also check what programs are running in the background on the computer. Be sure only the programs you want running in the background are. These programs will drain the battery. Here is a link to information about how to find out what programs are running in the background on your Windows 11 computer and how to manage them for better system performance: https://websiteforstudents.com/how-to-find-what-is-running-in-windows-11/. Then, finally, be sure any software you installed is compatible with Windows 11. Incompatible software will drain the battery at a faster rate. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom of your Windows 11 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.
Slow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm really concerned because it was going good for a while and now it's running really really slow and it's worrying me off because I have exams coming up. What's going on? I can barely use it.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo IdeaPad 1 15 Laptop, model number 82R4002PUS. Even if you have switch out of S-Mode for Windows 11 Home, be sure any software you installed is compatible with Windows 11. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. Here is a link to instructions for uninstalling McAfee from a Windows computer: https://service.mcafee.com/?articleId=TS101331&page=shell&shell=article-view You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom of your Windows 11 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If there is no incompatible software installed but the issues persist, now check to be sure you have the latest version of Windows 11 on the computer. Then update all BIOS files and drivers up to that latest version of Windows 11. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 11. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue continues after these updates, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help.