Customer Ratings & Reviews

Thank you for choosing the Lenovo IdeaPad 1 15 Laptop. We are pleased to hear that the performance of the IdeaPad 1 15 meets your computing needs so well.

Thank you for choosing the Lenovo IdeaPad 1 15 Laptop. We are pleased to hear that the IdeaPad 1 15 is working out so well.

Thank you for choosing the Lenovo IdeaPad 1 15 Laptop. We are pleased to hear that the ease of use, features and performance of the Ideapad 1 15 meets your computing needs so well.

Thank you for choosing the Lenovo IdeaPad 1 15 Laptop, model number 82R4002PUS. Although there is no built in RJ-45 network/ethernet jack within this Lenovo IdeaPad 1 15 Laptop, you still can connect a network/ethernet cable to this IdeaPad 1 15, by using a USB to ethernet adapter, like this one:  https://www.bestbuy.com/site/insignia-usb-to-ethernet-adapter-white/6418345.p?skuId=6418345. This IdeaPad 1 15 laptop ships with a Integrated 42Wh, Lithium-Polymer Battery, which within this model configuration, has a battery life of up to 9 hours, depending on the work the device is performing. If you are getting substantially less battery life, first, set your screen brightness at less than 100-percent - try 80-percent to start with. Then, be sure Battery Charge Threshold is turned off. This power management setting should only be used when the laptop is plugged in all the time. It will prolong overall battery life by only charging the battery to 60-percent of capacity. You can turn off Battery Charge Threshold within the Lenovo Vantage APP installed on this computer. In Vantage select Battery Settings and turn off Battery Charge Threshold, if turned on. Also check what programs are running in the background on the computer. Be sure only the programs you want running in the background are. These programs will drain the battery. Here is a link to information about how to find out what programs are running in the background on your Windows 11 computer and how to manage them for better system performance: https://websiteforstudents.com/how-to-find-what-is-running-in-windows-11/. Then, finally, be sure any software you installed is compatible with Windows 11. Incompatible software will drain the battery at a faster rate. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom of your Windows 11 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.

Thank you for choosing the Lenovo IdeaPad 1 15 Laptop. We are pleased to hear that the IdeaPad 1 15 meets your computing needs so well.

Thank you for choosing the Lenovo IdeaPad 1 15 Laptop. We are pleased to hear that the value and performance of the IdeaPad 1 15 meets your computing needs so well.

We are sorry to hear that you are having issues with WiFi connectivity with your Lenovo IdeaPad 1 15 Laptop. Uninstalling/reinstalling the WiFi driver on your IdeaPad 1 15 Laptop may fix the issue you are having. You can directly update/reinstall the WiFi Driver within the Windows 11 Operating System on this Laptop. Here is a link to instructions for doing this:  https://allthings.how/how-to-install-or-update-windows-11-wifi-driver/#:~:text=In%20Settings%2C%20click%20on%20the,Download%20%26%20install'%20under%20it. If the issue continues, we recommend you contact Lenovo Tech Support and let the Lenovo Support Specialist know the troubleshooting steps you have taken. Call at: 877-453-6686.

We are sorry to hear that you are having issues with your Lenovo IdeaPad 1 15 Laptop, model number 82R4002PUS. This model ships with WiFi-6, wide range/high speed 2x2 802.11ax frequency WiFi, which is also backward compatible to older, a/b/g/n/ac frequency WiFi. If you are getting less than expected WiFi connectivity, check to be sure you have the latest version of Windows 11 on the computer. Then update all BIOS files and drivers up to that latest version of Windows 11, including those drivers controlling WiFi. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 11. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If you get a message saying that there are no updates available, you can directly update/reinstall the WiFi Driver within the Windows 11 Operating System on this Laptop. Here is a link to instructions for doing this:  https://allthings.how/how-to-install-or-update-windows-11-wifi-driver/#:~:text=In%20Settings%2C%20click%20on%20the,Download%20%26%20install'%20under%20it. If the issue continues, we recommend you contact lenovo Tech Support for additional help at: 877-453-6686.