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Customer Ratings & Reviews

Your price for this item is $247.99
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The comparable value price is $399.99

Customer reviews

Rating 4.4 out of 5 stars with 191 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.0 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers have good things to say about the IdeaPad 1 15.6" laptop's overall performance and speed, with users reporting smooth experiences even when gaming. The design of the laptop has also been well-received. However, some customers have expressed concerns about the storage capacity, noting that it tends to fill up quickly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-191 of 191 reviews
  • Rated 1 out of 5 stars

    never again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer was already registered to someone else. Both the Lenovo and Microsoft software are an impedance to it operating correctly. it is to light to be a boat anchor.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey JohnD,

      Thank you for sharing your feedback with us. We are sorry to hear that you had a poor experience with your IdeaPad 1. We apologize for any inconvenience that this has caused you.

      If you still have your IdeaPad 1, we'd like to work with you to try to resolve these issues, and to start, please reach out to Lenovo Support at this number: 877-453-6686, so we can have a dialogue with an end goal in resolution.

      We look forward to hearing from you, and please feel free to share any updates you have here.

      Best regards,
      Lenovo Lenovo

  • Rated 1 out of 5 stars

    Slowest Computer ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Slow... Probably would work for someone who will use 1 tab only.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, user924971. We are sorry to hear that you have experienced an issue with your IdeaPad. This model is an entry level, light use system designed for singular, non-demanding tasks. Should you feel you are using the device for its intended use and still experiencing a performance issue, we recommend searching for and applying any available updates through Windows Update Settings. Also, ensure that your home Wi-Fi network is compatible with, and is capable of supplying your laptop with sufficient bandwidth to deliver the performance you desire for internet-based tasks. If after these steps your issue persists, we then recommend reaching out to Lenovo Support here: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible battery Slow with games No backlit keyboard

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, Bizzqwik. We're sorry to hear that your IdeaPad has been a miss for you in some ways. We recommend reaching out to Lenovo Support if you feel there's an issue that we can help you with regarding your device. Lenovo

  • Pros mentioned:
    Overall performance, Speed

    Rated 4 out of 5 stars

    Good laptop for a good price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice machine, especially for the price. Much more useful than a Chromebook. Maybe upgrade the system drive if it looks like it's getting filled up? Fast & capable processor with nice display. Overall a solid product.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey KevinS, thanks for choosing Lenovo! We are glad to hear that your IdeaPad has been solid overall, and we appreciate you taking the time to share your feedback with us. Lenovo

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    New personal pc

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything it's supposed to do. I wish the keyboard had a backlighting option. Keys do stick occasionally.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey TyandrahA, thanks for choosing Lenovo!

      We are glad to hear that your IdeaPad meets your needs, and we appreciate you taking the time to share this with us. Lenovo

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Nice laptop!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like it! It's perfect for what we need and the set up was easy to figure out. Pretty color.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey FarmGirl,

      Thank you for choosing Lenovo!

      It is great to know that you are liking your IdeaPad and that it is perfect for your needs, and we appreciate you taking the time to share this with us. Lenovo

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Affordable Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop for the price!! I just need to do the basics and this handles that nicely!!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey user841755, thanks for choosing Lenovo! We are pleased to hear that your IdeaPad meets your needs, and we appreciate you taking the time to share this feedback with us. Lenovo

  • Rated 1 out of 5 stars

    Don't ever buy Lenovo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I understand this is a budget laptop but that shouldn't mean that I have to get it fixed twice in less than a year of owning it. First time out of nowhere (I babied this laptop) it started sounding like a lawn mower so I returned to best buy got it swapped out now in under 4 months I have to get it fixed again cause it's struggling to connect to the Internet when no other devices are struggling to connect to the Internet. I'm in college I don't have time every other month nearly to run up to best buy to fix a brand new laptop

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey KirbyG,

      We're sorry to hear that you're having another problem with your IdeaPad. We apologize for the frustration and inconvenience that has stemmed from this.

      To try to resolve this, first, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button.

      If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support here: 877-453-6686, for further assistance.

      Please update us when you can regarding this, and we appreciate you taking the time to share your feedback with us. Lenovo

  • Rated 3 out of 5 stars

    slow...irritating Microsoft popups

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow start up...too many Microsoft popups to deal with - annoying ads and no Word installed. Have had to restart too often for a new computer

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi MaddieH,

      Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your IdeaPad 1. We apologize for the annoyance and irritation that this has caused you. We'd like to work with you to resolve this issue. We believe that managing system notifications and updating system software to resolve performance troubles may improve your experience.

      To start, this Microsoft Support has a webpage shares instructions how to adjust notifications to prevent undesired notifications from popping up: https://support.microsoft.com/en-us/windows/notifications-and-do-not-disturb-in-windows-feeca47f-0baf-5680-16f0-8801db1a8466

      Next, with updating your system, to do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button. (If your system is running on Windows 11 Home (Non-S mode)) Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button.

      Please update us when you can regarding this and reach out to us again should you have any questions or need further assistance.

      Best regards,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Had an issue

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer in September. Twice it went into safe mode for no reason. Geek squad said they probably could not fix it. I reinstalled Windows both times. So far after the second reinstall it's been ok.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey KarenL, thanks for choosing Lenovo! We are glad to hear that your issue has been resolved so far, and we appreciate you taking the time to share your feedback with us. If you have any other problems with your IdeaPad, please reach out so that we can help. Lenovo

  • Rated 5 out of 5 stars

    Experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience best buy associate was great and computer was just what I needed.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey MyishaB,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your shopping experience was great and that your IdeaPad 1 meets your needs.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo