Customer Ratings & Reviews
![Unmatched efficiency and mobility. AMD Ryzen 5 7520U Processor, 8GB LPDDR5-5500 memory, Integrated AMD Radeon 610M Graphics, 256GB PCle SSD, Suite - [Proseware, Inc.] - 10% off - Slim Zip Backpack $50 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/6376a14e-e58e-4d66-b18b-3d5463e44a58.jpg)
- Model:
- 82VG00TYUS
- SKU:
- 10677675
Rating by feature
- Battery Life
Rating 4.6 out of 5 stars
- Speed
Rating 4.5 out of 5 stars
- Display
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers love the IdeaPad 1 15.6" laptop for its smooth and responsive overall performance, convenient touchscreen, and good portability. Many appreciate the processor speed, battery life, and perfect screen size, while others wish it had expandable RAM and more memory. The laptop's lightweight design is also a plus for many users.
This summary was generated by AI based on customer reviews.
Ok product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it is a great product, just wish product had cd/DVD (or Blu-ray) capabilities
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey dbs62388,
Thank you for choosing Lenovo and for sharing your feedback with us!
We are glad to hear that your IdeaPad 1 has been great overall. If you'd like to use CDs/DVDs, we recommend adding an external optical drive to plug in and read/write discs whenever you'd like.
Please feel free to reach out to us should you have any questions.
Best,
Lenovo
Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not bad laptop and I guess the price wasn’t too bad
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey TawanaL,
Thanks for choosing Lenovo and for sharing your feedback with us.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo
Not what I was expecting from Lenovo
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow and locks up all the time. I took it into the store a couple of weeks ago and was told that I needed more memory. This came with 8GB which should be enough. The tech played around with it a little and got the notebook working just fine. It's now locking up and slow again.
No, I would not recommend this to a friendLenovo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Started glitching and stopped working after 22 days. I honestly don’t understand why it won’t turn on. It hasn’t turned on since yesterday.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi mssim,
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your IdeaPad 1. We apologize for the frustration and inconvenience that this may have caused you. We wish to provide the best experience possible, so if you'd like to work with us, we’d like to work with you to address these points and improve your experience with your IdeaPad 1.
To start, please visit the Lenovo Support webpage tied to this web address: https://support.lenovo.com/us/en/videos/vid100760-how-to-laptop-doesnt-power-on, that holds tips on how to troubleshoot the issue you're experiencing, along with a video with step-by-step instructions for visual guidance as well.
Please update us when you can regarding this and reach out to us again should you have any questions or need further assistance, as your satisfaction is important to us.
Best regards,
Lenovo
My review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After buying this laptop, I thought I scored a great deal for $300 — but it turned out to be a huge letdown. It runs super slow, Chrome keeps crashing, and the whole system glitches nonstop. On top of that, the sound quality is awful. After just two weeks of using it, I’d strongly recommend you don’t buy this laptop.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Tman-
Thank you for sharing your experience with us. We are disappointed to hear that you are encountering issues with the IdeaPad 1. We aim to provide amazing user experience for all our devices and are sad to hear that we missed the mark. We would like to work with you to help resolve your issues.
Firstly, please ensure that all available updates are installed through Lenovo Vantage and Windows Update Settings. These updates can affect your device’s performance, can correct software inefficiencies that cause glitches, and update audio drivers. To check for updates in Lenovo Vantage, start by launching the Lenovo Vantage app and selecting the “Check for updates” button on the right-hand side of the homepage. To check for Windows Updates, start by launching the Settings app, then selecting the Windows Update tab on the left-hand side of the page, finally select the “Check for updates’ button located in the top right of the page. After these updates are installed, please restart your device to ensure all program files are properly configured.
To address your issues with the sound quality. Your IdeaPad 1 comes with the Dolby Access app which allows users to change their audio profiles to enhance sound quality or fine tune the sound output of your device.
Please reach out to us through the Q & A section of this product page if you would like to give us an update on the suggestion above or if you need assistance.
Best wishes,
Lenovo
No delivery no tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never got the tv , 1st time best buy never set up the delivery so i waited 2 months then 2nd attempt to deliver they never delivered vud not find my house. They must not have had Gps in their truck. After that i cancelled the order, they said it was going to take another 3 wks for delivery.
No, I would not recommend this to a friendlaptop failure handled great by Best Buy ,thanks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A few days after I bought this an important bios app was down loaded , after it restarted I could not log in recd a message from intel something went wrong. I returned this laptop for a new replacement and the same thing happened. took it back for a refund sales staff handled it very well problem was with the laptop.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi buzz-
Thank you for taking the time to share your experience. We are disappointed to hear that the IdeaPad 1 has issues leading to your return. We apologize for the time it must have taken to make multiple return trips to Best Buy to troubleshoot your issues. So that we can improve, we would like to know more about your experience with the IdeaPad 1.
Please reach out to us through the Q & A section of this product webpage if you would like to share more of your feedback with us on this matter.
Best wishes,
Lenovo
Memory
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop memory can not be upgraded. Very disappointed.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey,
Thank you for sharing your feedback with us. We are sorry to hear that you are dissatisfied with this respect of your IdeaPad 1. We understand your perspective and appreciate your comments, as this is something that we are looking to change as widely as possible within reason with future IdeaPad 1 offerings.
Please feel free to reach out us with any questions or request that you may have, as your satisfaction is important to us.
Best regards,
Lenovo
Lenova IdeaPad 1 15.6" Full HD TouchscreenLaptop-
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, this item seemed to be possessed by some demonic character. Would perform even basic commands. Had to return it.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi there,
Thank you for sharing your feedback with us. We are sorry to hear that you had such trouble with your IdeaPad 1, leading to you returning the system. We understand your decision, and if possible, please share more details on what went wrong so that may investigate and review your comments for potential improvements.
We hope that you choose our products again in the future, and please feel free to reach out to us via the Q&A section of the product page should you have any questions.
Best regards,
Lenovo
Lenovo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too wide and too heavy and the keys often stick…….
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Merv,
Thank you for sharing your feedback with us. We are sorry to hear that your IdeaPad 1 was not a good fit for you design wise and that you've experienced an issue with the keyboard. We wish to provide the best experience possible, so if you'd like to, we want to work with you to try to improve your experience.
Regarding the keyboard issue, please reach out to Lenovo Support here: 855-253-6686 and one of our technical support staff members will be able to help diagnose your issues and discuss next steps.
Please update us when you can regarding this and reach out to us again should you have any questions or need further assistance, as your satisfaction is important to us.
Best regards,
Lenovo
battery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The battery sucks. It has to be recharged frequently!
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi DavidP-
Thank you for sharing your experience with the IdeaPad 1. We are very sorry to hear that you are facing issues with battery life. We would like to help you resolve this issue with a few actions.
Firstly, we suggest that you check for software and drivers updates through Lenovo Vantage and Windows Update Settings. Updating your software and drivers can help address software inefficiencies that could be impacting your battery life. To check for updates in Lenovo Vantage, start by launching the Lenovo Vantage app and selecting the “Check for updates” button on the right-hand side of the homepage. To check for Windows Updates, start by launching the Settings app, then selecting the Windows Update tab on the left-hand side of the page, finally select the “Check for updates’ button located in the top right of the page. Your laptop also comes with the ability to adjust the performance profiles of the device which includes a quiet/battery conservation mode. You can find these options in Lenovo Vantage. Start by launching Lenovo Vantage, then selecting the “Expand Menu” option in the top left corner, choose “Device settings’ on the left hand-side of the page, finally scroll down to “Power modes” and select “Battery Saver”. You can also toggle between these modes using the Fn + Q hotkey.
Please reach out to us through the Q & A section of this webpage with any questions or if you need any assistance.
Best wishes,
Lenovo
save your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got back in June I used very little because it very slow freeze every time i can’t do homework for more than 10 minutes before its start to freeze on me. try to trade in and they offered $70 for a brand new laptop. save your money.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey dddd,
Thank you for sharing your feedback with us. We are sorry to hear that you ran into an issue and discovered some pain points when using your IdeaPad 1. We wish to provide the best experience possible, so if you'd like to work with us, we’d like to work with you to address these points and improve your experience with your IdeaPad.
To start, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button, apply all available updates. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button, following on-screen prompts to apply all available updates here as well.
Please feel free to share anything else we can do to improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo
Don’t Buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy! New but nothing but problems since day 1.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey SandraB,
Thank you for sharing your feedback with us. We are sorry to hear that you had trouble with your IdeaPad 1. We apologize for the frustration and inconvenience that this may have caused you, and we'd like to work with you to try to resolve your issues.
We are interested in understanding the problems your laptop is exhibiting, as this will help us to provide a resolution tailored to your needs. Please share as many details as you can in the Q&A section of the product page so that we can assist you as soon as possible.
We look forward to hearing from you to make things right, as your satisfaction is important to us.
Best regards,
Lenovo
Lenovo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am still working the bugs out of it! I need more help.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Quiltergirlcopiesalot,
Thank you for sharing your feedback with us. We'd be happy to help you with whatever you need regarding your IdeaPad 1.
To start, please post a question in the Q&A section of the product page including the specifics of what you need help with so that we can assist you precisely.
Best regards,
Lenovo
Slow computer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t really work good, it’s slow , I have only had it for about two months and I want to return it.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello,
Thak you for sharing your feedback with us. We're sorry to hear that you ran into an issue. We strive to provide the best experience possible, so if you'd like to, we want to work with you to try to resolve this.
To start, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button, apply all available updates. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button, following on-screen prompts to apply all available updates here as well.
If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support here: 877-453-6686, for further assistance.
Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo
Lenovo Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful completely awful locked me out multiple times completely awful computer
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey LANDON,
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your IdeaPad 1. We apologize for the frustration and inconvenience that has stemmed from this, and we'd like to work with you to resolve this issue.
To start, we recommend ensuring you have the latest software by checking for updates, as outdate software can prove problematic and this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button, apply all available updates. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button, following on-screen prompts to apply all available updates here as well.
If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support here: 877-453-6686, for further assistance.
Please update us when you can regarding this, and feel free to reach out to us via the Q& A section of this product page should you have any questions or further comments.
Best regards,
Lenovo
Waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow, touch screen barely work. Touch pad don't work most of time. I will not recommend it.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello,
Thank you for sharing your feedback with us. We're sorry to hear that you ran into an issue. We strive to provide the best experience possible, so we're disappointed and apologize that this wasn't the case for you.
We recommend contacting Lenovo Support at this number: 877-453-6686, to work with the Customer Care team for swift action as we look to resolve this matter for you and make things right.
Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo
Crashed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While setting it up the first day, it crashed. I bought an Asus instead and I'm very happy with that.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi ChristiW,
Thank you for sharing your feedback with us. We are sorry to hear that you ran into this issue with your IdeaPad, leading to you returning the system. We wish to provide a seamless experience with our products, and we apologize that your experience contradicted this.
We hope that you consider choosing our products again in the future, and please feel free to reach out to us via the Q&A section of a respective product page for further comments or to ask any questions that you may have.
Best regards,
Lenovo
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed disappointed with the laptop and the customers service very disappointed
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi MohamedE,
Thank you for sharing your feedback with us. We are sorry to hear that you are disappointed with your IdeaPad 1 and the service you received. We wish to provide the best experience possible, and if you'd like, we wish to work with you to address your pain points.
Please reach out to us via the Q&A section of this product page with more details on what led to your disappointment with the system, and we'd be happy to help you more precisely.
We look forward to hearing from you and trying to make things right.
Best regards,
Lenovo
Return
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned it to the store. I did not like it to the store
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello,
Thank you for sharing your feedback with us. We're sorry to hear that you ran into an issue, leading to you seemingly returning the system.
We have noted your comments, as your input is important in our review of opportunities for improvement. We hope that you choose our products again in the future, and that you feel free to reach out to us with any issues, as we strive to provide the best experience possible.
Best regards,
Lenovo