Customer Ratings & Reviews
![Unmatched efficiency and mobility. AMD Ryzen 5 7520U Processor, 8GB LPDDR5-5500 memory, Integrated AMD Radeon 610M Graphics, 256GB PCle SSD, Suite - [Proseware, Inc.] - 10% off - Slim Zip Backpack $50 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/6376a14e-e58e-4d66-b18b-3d5463e44a58.jpg)
- Model:
- 82VG00TYUS
- SKU:
- 6610894
Rating by feature
- Battery Life
Rating 4.6 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers love the IdeaPad 1 15.6" laptop for its smooth and responsive overall performance, convenient touchscreen, and good portability. Many appreciate the processor speed, battery life, and perfect screen size, while others wish it had expandable RAM and more memory. The laptop's lightweight design is also a plus for many users.
This summary was generated by AI based on customer reviews.
Screen failed after only 3 1/2 months
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought this would be a good, general computer. Function was good until the screen failed after only 3 1/2 months of very light use at a home desk only. Best Buy Geek Squad did eval & said screen failure not covered under the limited warranty. Tried very hard to get in touch with Lenovo, but never got the promised callback. Had to laugh at the warranty: "Any pre-existing defects in your product that occurred on or before the date of your purchase." Means the warranty covers *nothing*. I would never purchase another Lenovo product.
No, I would not recommend this to a friendOnly OK
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life poor, 1hr&45m avg. Runs slow on start up and some websites.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi BarbaraK,
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your IdeaPad falling short of your battery life needs and that it can be sluggish at times. We'd like to work with you to try to resolve these issues.
To start, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button, apply all available updates. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button, following on-screen prompts to apply all available updates here as well.
Regarding your issue with battery life – there are many variables that contribute to shorter battery life. Thankfully, many of those variables can be adjusted. By default, the system will tend to give more speed when needed, which can sacrifice battery life. If you want to squeeze out more battery life, we recommend utilizing the Lenovo Vantage application that is preinstalled to adjust settings related to power and battery performance (to access relevant settings, open Vantage > Device Settings > Power). You can also take advantage of the keyboard shortcut, Fn + Q to toggle thermal modes and easily switch between prioritizing battery life or power, or even the best of both worlds.
If after the available updates are applied and system adjustment are marginal in improving your experience, in-depth troubleshooting will be necessary to fix the problem. We then recommend contacting Lenovo Support here: 877-453-6686, for further assistance.
Please update us when you can regarding this.
Best regards,
Lenovo
Poor Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed. The charge doesn't last long. The screen jumps around It works like it a refurbished instead of a new one. I should of got an HP or Mac.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi ErmaA-
Thank you for sharing your experience with us. We are deeply disappointed to hear that you are experiencing issues with your IdeaPad 1. We aim to offer the best user experience for our products, and we are disappointed to hear that we missed the mark. We would like to recommend a few solutions that may help improve your experience.
Please ensure that all available updates are installed through Lenovo Vantage and Windows Update Settings. These updates can adjust power regulation leading to enhanced performance and can correct faulty or outdated drivers that may be causing the screen to jump around. To check for updates in Lenovo Vantage, start by launching the Lenovo Vantage app and selecting the “Check for updates” button on the right-hand side of the homepage. To check for Windows Updates, start by launching the Settings app, then selecting the Windows Update tab on the left-hand side of the page, finally select the “Check for updates’ button located in the top right of the page. After these updates are installed, please restart your device to ensure all program files are properly configured.
Your device also includes the ability to change the active performance profile allowing user to prioritize better performance, better battery life, or quiet cooling. To start, launch Lenovo Vantage, the select the Expand Menu option in the top left corner of the display, click “Device settings” from the left sidebar, next scroll down to “Power Modes” and select the mode best suited for your needs. Please note you can also easily toggle between the profiles using the Fn+Q hotkey without needing to open Lenovo Vantage. We recommend using the laptop in “Battery saver” to enhance your battery life.
Please reach out to us through the Q & A section of this product page if you have any questions or need any assistance.
Best wishes,
Lenovo
Not what I was expecting from Lenovo
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow and locks up all the time. I took it into the store a couple of weeks ago and was told that I needed more memory. This came with 8GB which should be enough. The tech played around with it a little and got the notebook working just fine. It's now locking up and slow again.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Never get this brand
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is wake, running speed is slow, totally pieces of waste, only thing it’s good is display that’s all.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi user296580,
Thank you for sharing your feedback with us. We are sorry to hear that your experience with this IdeaPad 1 has been poor. We apologize for any inconvenience that this may be causing you, and if you'd like, we wish to work with you to try to improve your experience.
To start, speed and system inefficiency can be attributed to problematic software. We recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button, apply all available updates. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button, following on-screen prompts to apply all available updates here as well.
With battery life, by default, the system will tend to give more speed when needed, which can sacrifice battery life. If you want to squeeze out more battery life, we recommend utilizing the Lenovo Vantage application that is preinstalled to adjust settings related to power and battery performance (to access relevant settings, open Vantage > Device Settings > Power). You can also take advantage of the keyboard shortcut, Fn + Q to toggle thermal modes and easily switch between prioritizing battery life or power, or even the best of both worlds.
If after the available updates are applied and the system restarts but the issue persists, or battery life still falls short for you, in-depth troubleshooting will be necessary to fix the problem. We then recommend contacting Lenovo Support here: 877-453-6686, for further assistance.
Please update us when you can regarding this.
Best regards,
Lenovo
Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not bad laptop and I guess the price wasn’t too bad
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey TawanaL,
Thanks for choosing Lenovo and for sharing your feedback with us.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo
Ok product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it is a great product, just wish product had cd/DVD (or Blu-ray) capabilities
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey dbs62388,
Thank you for choosing Lenovo and for sharing your feedback with us!
We are glad to hear that your IdeaPad 1 has been great overall. If you'd like to use CDs/DVDs, we recommend adding an external optical drive to plug in and read/write discs whenever you'd like.
Please feel free to reach out to us should you have any questions.
Best,
Lenovo
Lenovo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Started glitching and stopped working after 22 days. I honestly don’t understand why it won’t turn on. It hasn’t turned on since yesterday.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi mssim,
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your IdeaPad 1. We apologize for the frustration and inconvenience that this may have caused you. We wish to provide the best experience possible, so if you'd like to work with us, we’d like to work with you to address these points and improve your experience with your IdeaPad 1.
To start, please visit the Lenovo Support webpage tied to this web address: https://support.lenovo.com/us/en/videos/vid100760-how-to-laptop-doesnt-power-on, that holds tips on how to troubleshoot the issue you're experiencing, along with a video with step-by-step instructions for visual guidance as well.
Please update us when you can regarding this and reach out to us again should you have any questions or need further assistance, as your satisfaction is important to us.
Best regards,
Lenovo
No delivery no tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never got the tv , 1st time best buy never set up the delivery so i waited 2 months then 2nd attempt to deliver they never delivered vud not find my house. They must not have had Gps in their truck. After that i cancelled the order, they said it was going to take another 3 wks for delivery.
No, I would not recommend this to a friendMy review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After buying this laptop, I thought I scored a great deal for $300 — but it turned out to be a huge letdown. It runs super slow, Chrome keeps crashing, and the whole system glitches nonstop. On top of that, the sound quality is awful. After just two weeks of using it, I’d strongly recommend you don’t buy this laptop.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Tman-
Thank you for sharing your experience with us. We are disappointed to hear that you are encountering issues with the IdeaPad 1. We aim to provide amazing user experience for all our devices and are sad to hear that we missed the mark. We would like to work with you to help resolve your issues.
Firstly, please ensure that all available updates are installed through Lenovo Vantage and Windows Update Settings. These updates can affect your device’s performance, can correct software inefficiencies that cause glitches, and update audio drivers. To check for updates in Lenovo Vantage, start by launching the Lenovo Vantage app and selecting the “Check for updates” button on the right-hand side of the homepage. To check for Windows Updates, start by launching the Settings app, then selecting the Windows Update tab on the left-hand side of the page, finally select the “Check for updates’ button located in the top right of the page. After these updates are installed, please restart your device to ensure all program files are properly configured.
To address your issues with the sound quality. Your IdeaPad 1 comes with the Dolby Access app which allows users to change their audio profiles to enhance sound quality or fine tune the sound output of your device.
Please reach out to us through the Q & A section of this product page if you would like to give us an update on the suggestion above or if you need assistance.
Best wishes,
Lenovo
laptop failure handled great by Best Buy ,thanks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A few days after I bought this an important bios app was down loaded , after it restarted I could not log in recd a message from intel something went wrong. I returned this laptop for a new replacement and the same thing happened. took it back for a refund sales staff handled it very well problem was with the laptop.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi buzz-
Thank you for taking the time to share your experience. We are disappointed to hear that the IdeaPad 1 has issues leading to your return. We apologize for the time it must have taken to make multiple return trips to Best Buy to troubleshoot your issues. So that we can improve, we would like to know more about your experience with the IdeaPad 1.
Please reach out to us through the Q & A section of this product webpage if you would like to share more of your feedback with us on this matter.
Best wishes,
Lenovo
Memory
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop memory can not be upgraded. Very disappointed.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey,
Thank you for sharing your feedback with us. We are sorry to hear that you are dissatisfied with this respect of your IdeaPad 1. We understand your perspective and appreciate your comments, as this is something that we are looking to change as widely as possible within reason with future IdeaPad 1 offerings.
Please feel free to reach out us with any questions or request that you may have, as your satisfaction is important to us.
Best regards,
Lenovo
Poor performance
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product lacks memory and is really slow!!! Perhaps it could've use more memory
No, I would not recommend this to a friendLenova IdeaPad 1 15.6" Full HD TouchscreenLaptop-
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, this item seemed to be possessed by some demonic character. Would perform even basic commands. Had to return it.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi there,
Thank you for sharing your feedback with us. We are sorry to hear that you had such trouble with your IdeaPad 1, leading to you returning the system. We understand your decision, and if possible, please share more details on what went wrong so that may investigate and review your comments for potential improvements.
We hope that you choose our products again in the future, and please feel free to reach out to us via the Q&A section of the product page should you have any questions.
Best regards,
Lenovo
Lenovo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too wide and too heavy and the keys often stick…….
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Merv,
Thank you for sharing your feedback with us. We are sorry to hear that your IdeaPad 1 was not a good fit for you design wise and that you've experienced an issue with the keyboard. We wish to provide the best experience possible, so if you'd like to, we want to work with you to try to improve your experience.
Regarding the keyboard issue, please reach out to Lenovo Support here: 855-253-6686 and one of our technical support staff members will be able to help diagnose your issues and discuss next steps.
Please update us when you can regarding this and reach out to us again should you have any questions or need further assistance, as your satisfaction is important to us.
Best regards,
Lenovo
battery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The battery sucks. It has to be recharged frequently!
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi DavidP-
Thank you for sharing your experience with the IdeaPad 1. We are very sorry to hear that you are facing issues with battery life. We would like to help you resolve this issue with a few actions.
Firstly, we suggest that you check for software and drivers updates through Lenovo Vantage and Windows Update Settings. Updating your software and drivers can help address software inefficiencies that could be impacting your battery life. To check for updates in Lenovo Vantage, start by launching the Lenovo Vantage app and selecting the “Check for updates” button on the right-hand side of the homepage. To check for Windows Updates, start by launching the Settings app, then selecting the Windows Update tab on the left-hand side of the page, finally select the “Check for updates’ button located in the top right of the page. Your laptop also comes with the ability to adjust the performance profiles of the device which includes a quiet/battery conservation mode. You can find these options in Lenovo Vantage. Start by launching Lenovo Vantage, then selecting the “Expand Menu” option in the top left corner, choose “Device settings’ on the left hand-side of the page, finally scroll down to “Power modes” and select “Battery Saver”. You can also toggle between these modes using the Fn + Q hotkey.
Please reach out to us through the Q & A section of this webpage with any questions or if you need any assistance.
Best wishes,
Lenovo
save your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got back in June I used very little because it very slow freeze every time i can’t do homework for more than 10 minutes before its start to freeze on me. try to trade in and they offered $70 for a brand new laptop. save your money.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey dddd,
Thank you for sharing your feedback with us. We are sorry to hear that you ran into an issue and discovered some pain points when using your IdeaPad 1. We wish to provide the best experience possible, so if you'd like to work with us, we’d like to work with you to address these points and improve your experience with your IdeaPad.
To start, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button, apply all available updates. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button, following on-screen prompts to apply all available updates here as well.
Please feel free to share anything else we can do to improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo
Don’t Buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy! New but nothing but problems since day 1.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey SandraB,
Thank you for sharing your feedback with us. We are sorry to hear that you had trouble with your IdeaPad 1. We apologize for the frustration and inconvenience that this may have caused you, and we'd like to work with you to try to resolve your issues.
We are interested in understanding the problems your laptop is exhibiting, as this will help us to provide a resolution tailored to your needs. Please share as many details as you can in the Q&A section of the product page so that we can assist you as soon as possible.
We look forward to hearing from you to make things right, as your satisfaction is important to us.
Best regards,
Lenovo
Lenovo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am still working the bugs out of it! I need more help.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Quiltergirlcopiesalot,
Thank you for sharing your feedback with us. We'd be happy to help you with whatever you need regarding your IdeaPad 1.
To start, please post a question in the Q&A section of the product page including the specifics of what you need help with so that we can assist you precisely.
Best regards,
Lenovo
Slow computer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t really work good, it’s slow , I have only had it for about two months and I want to return it.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello,
Thak you for sharing your feedback with us. We're sorry to hear that you ran into an issue. We strive to provide the best experience possible, so if you'd like to, we want to work with you to try to resolve this.
To start, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button, apply all available updates. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button, following on-screen prompts to apply all available updates here as well.
If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support here: 877-453-6686, for further assistance.
Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo
