Customers love the IdeaPad 1 15.6" laptop for its smooth and responsive overall performance, convenient touchscreen, and good portability. Many appreciate the processor speed, battery life, and perfect screen size, while others wish it had expandable RAM and more memory. The laptop's lightweight design is also a plus for many users.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,089 reviews
Rated 1 out of 5 stars
save your money
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I got back in June I used very little because it very slow freeze every time i can’t do homework for more than 10 minutes before its start to freeze on me. try to trade in and they offered $70 for a brand new laptop. save your money.
No, I would not recommend this to a friend
Brand response from Lenovo Product Expert
Posted .
Hey dddd,
Thank you for sharing your feedback with us. We are sorry to hear that you ran into an issue and discovered some pain points when using your IdeaPad 1. We wish to provide the best experience possible, so if you'd like to work with us, we’d like to work with you to address these points and improve your experience with your IdeaPad.
To start, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button, apply all available updates. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button, following on-screen prompts to apply all available updates here as well.
Please feel free to share anything else we can do to improve your experience, as your satisfaction is important to us.
Best regards, Lenovo
Rated 2 out of 5 stars
Don’t Buy
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Don’t buy! New but nothing but problems since day 1.
No, I would not recommend this to a friend
Brand response from Lenovo Product Expert
Posted .
Hey SandraB,
Thank you for sharing your feedback with us. We are sorry to hear that you had trouble with your IdeaPad 1. We apologize for the frustration and inconvenience that this may have caused you, and we'd like to work with you to try to resolve your issues.
We are interested in understanding the problems your laptop is exhibiting, as this will help us to provide a resolution tailored to your needs. Please share as many details as you can in the Q&A section of the product page so that we can assist you as soon as possible.
We look forward to hearing from you to make things right, as your satisfaction is important to us.
Best regards, Lenovo
Rated 2 out of 5 stars
Lenovo
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am still working the bugs out of it! I need more help.
No, I would not recommend this to a friend
Brand response from Lenovo Product Expert
Posted .
Hi Quiltergirlcopiesalot,
Thank you for sharing your feedback with us. We'd be happy to help you with whatever you need regarding your IdeaPad 1.
To start, please post a question in the Q&A section of the product page including the specifics of what you need help with so that we can assist you precisely.
Best regards, Lenovo
Rated 1 out of 5 stars
Slow computer
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Doesn’t really work good, it’s slow , I have only had it for about two months and I want to return it.
No, I would not recommend this to a friend
Brand response from Lenovo Product Expert
Posted .
Hello,
Thak you for sharing your feedback with us. We're sorry to hear that you ran into an issue. We strive to provide the best experience possible, so if you'd like to, we want to work with you to try to resolve this.
To start, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button, apply all available updates. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button, following on-screen prompts to apply all available updates here as well.
If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support here: 877-453-6686, for further assistance.
Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.
Best regards, Lenovo
Rated 1 out of 5 stars
Waste of money
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very slow, touch screen barely work.
Touch pad don't work most of time.
I will not recommend it.
No, I would not recommend this to a friend
Brand response from Lenovo Product Expert
Posted .
Hello,
Thank you for sharing your feedback with us. We're sorry to hear that you ran into an issue. We strive to provide the best experience possible, so we're disappointed and apologize that this wasn't the case for you.
We recommend contacting Lenovo Support at this number: 877-453-6686, to work with the Customer Care team for swift action as we look to resolve this matter for you and make things right.
Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.
Best regards, Lenovo
Rated 1 out of 5 stars
Lenovo Laptop
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awful completely awful locked me out multiple times completely awful computer
No, I would not recommend this to a friend
Brand response from Lenovo Product Expert
Posted .
Hey LANDON,
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your IdeaPad 1. We apologize for the frustration and inconvenience that has stemmed from this, and we'd like to work with you to resolve this issue.
To start, we recommend ensuring you have the latest software by checking for updates, as outdate software can prove problematic and this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button, apply all available updates. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button, following on-screen prompts to apply all available updates here as well.
If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support here: 877-453-6686, for further assistance.
Please update us when you can regarding this, and feel free to reach out to us via the Q& A section of this product page should you have any questions or further comments.
Best regards, Lenovo
Rated 1 out of 5 stars
Crashed
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
While setting it up the first day, it crashed. I bought an Asus instead and I'm very happy with that.
No, I would not recommend this to a friend
Brand response from Lenovo Product Expert
Posted .
Hi ChristiW,
Thank you for sharing your feedback with us. We are sorry to hear that you ran into this issue with your IdeaPad, leading to you returning the system. We wish to provide a seamless experience with our products, and we apologize that your experience contradicted this.
We hope that you consider choosing our products again in the future, and please feel free to reach out to us via the Q&A section of a respective product page for further comments or to ask any questions that you may have.
Best regards, Lenovo
Rated 1 out of 5 stars
Disappointed
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Disappointed disappointed with the laptop and the customers service very disappointed
No, I would not recommend this to a friend
Brand response from Lenovo Product Expert
Posted .
Hi MohamedE,
Thank you for sharing your feedback with us. We are sorry to hear that you are disappointed with your IdeaPad 1 and the service you received. We wish to provide the best experience possible, and if you'd like, we wish to work with you to address your pain points.
Please reach out to us via the Q&A section of this product page with more details on what led to your disappointment with the system, and we'd be happy to help you more precisely.
We look forward to hearing from you and trying to make things right.
Best regards, Lenovo
Rated 1 out of 5 stars
Return
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I returned it to the store. I did not like it to the store
No, I would not recommend this to a friend
Brand response from Lenovo Product Expert
Posted .
Hello,
Thank you for sharing your feedback with us. We're sorry to hear that you ran into an issue, leading to you seemingly returning the system.
We have noted your comments, as your input is important in our review of opportunities for improvement. We hope that you choose our products again in the future, and that you feel free to reach out to us with any issues, as we strive to provide the best experience possible.
Best regards, Lenovo
Rated 1 out of 5 stars
Horrible including service
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
No charger. Battery died and had to return. No help from service.
No, I would not recommend this to a friend
Brand response from Lenovo Product Expert
Posted .
Hello,
Thak you for sharing your feedback with us. We're sorry to hear that you ran into an issue, leading to you seeming returning the system.
We have noted your comments, as your input is important in our review of opportunities for improvement. We hope that you choose our products again in the future, and that you feel free to reach out to us with any issues, as we strive to provide the best experience possible.
Best regards, Lenovo
Rated 1 out of 5 stars
Buy only if you want a nap before doing anything.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The CPU is slow and get dragged down with every little thing, including a tab.
No, I would not recommend this to a friend
Brand response from Lenovo Product Expert
Posted .
Hi FlintB,
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your IdeaPad. We apologize for any inconvenience that this may be causing you. We wish to provide the best experience possible, so if you would like, we'd love to work with you to try to resolve this issue and improve your experience.
To start, to help ensure your system is running optimally, we recommend checking it you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button, apply all available updates (this process may need to be repeated several times for all updates to populate). Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button, following on-screen prompts to apply all available updates here as well.
If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support here: 877-453-6686, for further assistance.
Please let us know what else we can do to improve your experience, as your satisfaction is important to us.
Best regards, Lenovo
Rated 1 out of 5 stars
Act fast if the item is not acting right
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Issues I will hav to take the item back to Bestbuy and see if they will exchange it
No, I would not recommend this to a friend
Brand response from Lenovo Product Expert
Posted .
Hey Izzyflyygal,
Thank you for sharing your feedback with us. We are sorry to hear that you had trouble with your IdeaPad 1. We apologize for the frustration and inconvenience that this may have caused you, and we'd like to work with you to try to resolve your issues.
We are interested in understanding the problems your laptop is exhibiting, as this will help us to provide a resolution tailored to your needs. Please share as many details as you can in the Q&A section of the product page so that we can assist you as soon as possible.
We look forward to hearing from you to make things right, as your satisfaction is important to us.
Best regards, Lenovo
Rated 1 out of 5 stars
Slow Slow Slow
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awful slow. If you expect a normal speed unit then nuy something else
No, I would not recommend this to a friend
Brand response from Lenovo Product Expert
Posted .
Hi TracyD,
Thank you for sharing your feedback with us. We are sorry to hear that your IdeaPad 1 has fallen short of your performance expectations. We wish to provide the best experience possible, so if you'd like, we want to work with you to address this.
To start, to help with performance and overall system functionality, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button, applying all available updates. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button, following on-screen prompts to apply all available updates here as well.
We hope that the information shared helps you. Please let us know what else we can do to try to improve your experience, as your satisfaction is important to us.
Best regards, Lenovo
Rated 1 out of 5 stars
LapTop
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I returned this item and had it taken of my Best Buy Credit card
No, I would not recommend this to a friend
Brand response from Lenovo Product Expert
Posted .
Hey CindyH,
Thank you for sharing your feedback with us. We are sorry to hear that the IdeaPad 1 ended up not working out for you, leading to you returning it.
We hope that you choose our product again in the future, and please feel free to reach out to us via the Q& A section of this product page should you have any questions or further comments.
Best regards, Lenovo
Pros mentioned:
Battery life, Portability, Touchscreen
Rated 4 out of 5 stars
Great multimedia Laptop
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really great laptop, works well for traveling and playing playing lightweight games and programs, nice screen and good battery for the price
I would recommend this to a friend
Brand response from Lenovo Product Expert
Posted .
Hi MatthewW,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are pleased to read that this IdeaPad 1 is working out great for you.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best, Lenovo
Pros mentioned:
Overall performance, Portability
Rated 5 out of 5 stars
Took a chance and it paid off.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice laptop. Setup was easy and it muscles everything I've thrown at it . Audio, like all laptops isn't the greatest, but with built in Bluetooth, my external speaker picks up the slack. Very happy.
I would recommend this to a friend
Brand response from Lenovo Product Expert
Posted .
Hi,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that you are satisfied with your purchase.
Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.
Regards, Lenovo
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Lenovo laptop is great
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
W have been using this laptop for over 2 years and it has been a great laptop for basic users. I highly recommend. In addition the Best Buy sales person was amazing in helping us find the best laptop for our needs.
I would recommend this to a friend
Brand response from Lenovo Product Expert
Posted .
Hi PatrickQ,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are pleased to read that your IdeaPad is a great fit for you.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best, Lenovo
Pros mentioned:
Portability
Rated 5 out of 5 stars
ExcellentLap
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Thin, lightweight, easy setup and the touch screen helps when my hands are in pain and not functioning.
I would recommend this to a friend
Brand response from Lenovo Product Expert
Posted .
Hi,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are pleased to read that your experience with this IdeaPad 1 has been excellent.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best, Lenovo
Pros mentioned:
Overall performance
Rated 4 out of 5 stars
Great value
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great laptop for the cost, it works great. I don't love that you have to press kind of hard on the mouse pad area to make a selection.
I would recommend this to a friend
Brand response from Lenovo Product Expert
Posted .
Hi user979609,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are pleased to read that this IdeaPad 1 offers great value to you.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best, Lenovo
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Good performant
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's worked smoothly and good with this price, this performance is over my expect.
No, I would not recommend this to a friend
Brand response from Lenovo Product Expert
Posted .
Hi TamL,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are pleased to read that this IdeaPad 1 is performing smoothly for you.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.