Customer Ratings & Reviews
![Unmatched efficiency and mobility. AMD Ryzen 5 7520U Processor, 8GB LPDDR5-5500 memory, Integrated AMD Radeon 610M Graphics, 256GB PCle SSD, Suite - [Proseware, Inc.] - 10% off - Slim Zip Backpack $50 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/6376a14e-e58e-4d66-b18b-3d5463e44a58.jpg)
- Model:
- 82VG00TYUS
- SKU:
- 6610894
Rating by feature
- Battery Life
Rating 4.6 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers love the IdeaPad 1 15.6" laptop for its smooth and responsive overall performance, convenient touchscreen, and good portability. Many appreciate the processor speed, battery life, and perfect screen size, while others wish it had expandable RAM and more memory. The laptop's lightweight design is also a plus for many users.
This summary was generated by AI based on customer reviews.
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed disappointed with the laptop and the customers service very disappointed
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi MohamedE,
Thank you for sharing your feedback with us. We are sorry to hear that you are disappointed with your IdeaPad 1 and the service you received. We wish to provide the best experience possible, and if you'd like, we wish to work with you to address your pain points.
Please reach out to us via the Q&A section of this product page with more details on what led to your disappointment with the system, and we'd be happy to help you more precisely.
We look forward to hearing from you and trying to make things right.
Best regards,
Lenovo
Return
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned it to the store. I did not like it to the store
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello,
Thank you for sharing your feedback with us. We're sorry to hear that you ran into an issue, leading to you seemingly returning the system.
We have noted your comments, as your input is important in our review of opportunities for improvement. We hope that you choose our products again in the future, and that you feel free to reach out to us with any issues, as we strive to provide the best experience possible.
Best regards,
Lenovo
Horrible including service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No charger. Battery died and had to return. No help from service.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello,
Thak you for sharing your feedback with us. We're sorry to hear that you ran into an issue, leading to you seeming returning the system.
We have noted your comments, as your input is important in our review of opportunities for improvement. We hope that you choose our products again in the future, and that you feel free to reach out to us with any issues, as we strive to provide the best experience possible.
Best regards,
Lenovo
Buy only if you want a nap before doing anything.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The CPU is slow and get dragged down with every little thing, including a tab.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi FlintB,
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your IdeaPad. We apologize for any inconvenience that this may be causing you. We wish to provide the best experience possible, so if you would like, we'd love to work with you to try to resolve this issue and improve your experience.
To start, to help ensure your system is running optimally, we recommend checking it you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button, apply all available updates (this process may need to be repeated several times for all updates to populate). Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button, following on-screen prompts to apply all available updates here as well.
If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support here: 877-453-6686, for further assistance.
Please let us know what else we can do to improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo
Act fast if the item is not acting right
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Issues I will hav to take the item back to Bestbuy and see if they will exchange it
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Izzyflyygal,
Thank you for sharing your feedback with us. We are sorry to hear that you had trouble with your IdeaPad 1. We apologize for the frustration and inconvenience that this may have caused you, and we'd like to work with you to try to resolve your issues.
We are interested in understanding the problems your laptop is exhibiting, as this will help us to provide a resolution tailored to your needs. Please share as many details as you can in the Q&A section of the product page so that we can assist you as soon as possible.
We look forward to hearing from you to make things right, as your satisfaction is important to us.
Best regards,
Lenovo
Slow Slow Slow
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful slow. If you expect a normal speed unit then nuy something else
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi TracyD,
Thank you for sharing your feedback with us. We are sorry to hear that your IdeaPad 1 has fallen short of your performance expectations. We wish to provide the best experience possible, so if you'd like, we want to work with you to address this.
To start, to help with performance and overall system functionality, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button, applying all available updates. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button, following on-screen prompts to apply all available updates here as well.
We hope that the information shared helps you.
Please let us know what else we can do to try to improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo
LapTop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this item and had it taken of my Best Buy Credit card
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey CindyH,
Thank you for sharing your feedback with us. We are sorry to hear that the IdeaPad 1 ended up not working out for you, leading to you returning it.
We hope that you choose our product again in the future, and please feel free to reach out to us via the Q& A section of this product page should you have any questions or further comments.
Best regards,
Lenovo
- Pros mentioned:Battery life, Portability, Touchscreen
Great multimedia Laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really great laptop, works well for traveling and playing playing lightweight games and programs, nice screen and good battery for the price
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi MatthewW,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are pleased to read that this IdeaPad 1 is working out great for you.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo
- Pros mentioned:Overall performance, Portability
Took a chance and it paid off.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice laptop. Setup was easy and it muscles everything I've thrown at it . Audio, like all laptops isn't the greatest, but with built in Bluetooth, my external speaker picks up the slack. Very happy.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that you are satisfied with your purchase.
Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.
Regards,
Lenovo
- Pros mentioned:Overall performance
Lenovo laptop is great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.W have been using this laptop for over 2 years and it has been a great laptop for basic users. I highly recommend. In addition the Best Buy sales person was amazing in helping us find the best laptop for our needs.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi PatrickQ,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are pleased to read that your IdeaPad is a great fit for you.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo
- Pros mentioned:Portability
ExcellentLap
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thin, lightweight, easy setup and the touch screen helps when my hands are in pain and not functioning.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are pleased to read that your experience with this IdeaPad 1 has been excellent.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo
- Pros mentioned:Overall performance
Great value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for the cost, it works great. I don't love that you have to press kind of hard on the mouse pad area to make a selection.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi user979609,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are pleased to read that this IdeaPad 1 offers great value to you.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo
- Pros mentioned:Overall performance
Good performant
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's worked smoothly and good with this price, this performance is over my expect.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi TamL,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are pleased to read that this IdeaPad 1 is performing smoothly for you.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo
- Pros mentioned:Overall performance
Lenimovo idea pad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I live thi laptop it wirk oerfectbits touch screen and super affordable
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi SavannahS,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are pleased to read that you love this IdeaPad 1.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo
- Cons mentioned:Ram
Soldered on memory and smaller storage drive
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So for those who don't know, Lenovo's previous version of this laptop was an i5 with 8GB of memory. Exact model was the 82QD00HMUS. It was priced at $319 and you had one slot to upgrade the memory to 16GB. Came with 512GB of storage and Intel Iris XE graphics. Perfect value laptop for what you got. As soon as I received this laptop, I noticed that the memory is locked to 8GB and no RAM slot to upgrade to 16GB. Even for basic users, standard should be 16GB, and for gamers minimum 32GB-64GB. The fact you can't upgrade this to 16GB is enough for me to return this device. Yes yes, you can gain some performance with having it soldered on, but at the end of the day, you are still locked at 8GB. On top of that, they cut the storage in half, from 512GB to 256GB. Granted you can upgrade storage but it's just another cheap tactic. Bad move Lenovo, you can have it back.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey there,
Thank you for sharing your feedback with us. We are sorry to hear that your IdeaPad 1 was not a good fit for you or fulfill your value requirements, leading to you returning it. We apologize for the disappointment that this has caused you.
We understand your perspective, and we wish to provide a wide array of products with different configurations for different user's needs at a price that is competitive. Your comments will be considered for future improvements.
We hope that you choose our products again in the future, and that you reach out to us should you any questions, concerns, or request for assistance.
Best regards,
Lenovo
- Pros mentioned:Overall performance
Best electronic store
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent product, profesional attendance good store
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi HilarioF,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are pleased to read that this IdeaPad 1 has been excellent for you.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo
Great buy and sales support
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a work laptop with specific requirements last minute - at a reasonable price - checked all the boxes, fast delivery. Support worked with me to make sure that it had the right specs. Have always had HP with Intel, so was unsure of going with Ryzen and Lenovo - but very happy with it.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi MichelleC,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are pleased to read that you are quite happy with this IdeaPad 1.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo
- Pros mentioned:Processor speed
Excellent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast, clean and very useful for work of study. Good price for a good computer
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Mamc,
Thank you for choosing Lenovo and for sharing your feedback with us!
We are glad to hear that your experience with your IdeaPad 1 has been excellent.
Please feel free to reach out to us should you have any questions.
Best,
Lenovo
I like
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works as it should. All connections and updates were done easily. Wi-Fi, Bluetooth, all good. This was refreshing after having to return a “new” one from another vendor, because it could not connect to Wi-Fi no matter what. This one may not be “new” but it was listed as in “excellent “ condition and it is. Love it. Just what I needed.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey MaynorValkov,
Thank you for choosing Lenovo and for sharing your feedback with us!
We are glad to hear that you are liking your IdeaPad 1 and that it matches your needs exactly.
Please feel free to reach out to us should you have any questions.
Best,
Lenovo
Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good service.. ........... ... . . . . . .
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi NANCY,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are pleased to read that your service received was quite good.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo