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Customer reviews

Rating 4.6 out of 5 stars with 1540 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the Ideapad 1's touchscreen, performance, ease of use, and battery life. Many appreciate its light weight, affordable price, and large screen size, along with the ample RAM and memory. Some users noted that the fan can be noisy at times, and the lack of a USB-C charging port was a point of concern for a few. Overall, the positive feedback significantly outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,540 reviews
  • Rated 5 out of 5 stars

    like customer service at pick-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy customer service employee was very friendly and knowledgeable

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, user166055. Thank you for choosing Lenovo! We are glad to know that your shopping experience was great, and we appreciate your time taken to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got on sale for black friday so far works well no problem

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi ChristianJ, thanks for choosing Lenovo! We're thrilled to hear that your IdeaPad works well for you so far, and we appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Great laptop and great value.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this when it was on sale, seems like a great value. I use mostly for browsing and personal email. So far, everything works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and use. Perfect size for.travel and on the go use

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey KayP, thanks for choosing Lenovo! We're thrilled to hear that your IdeaPad is perfect for your use. We really appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Lenovo laptop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop. I’ve had zero issues and would purchase again.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, Sharde, thank you for choosing Lenovo! We are glad to hear that you love your IdeaPad and that it is working seamlessly for you. We appreciate you taking the time to share your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Noel Brinkerhoff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best price for the value. Excellent value. Conveniently located.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, NoelB, thank you for choosing Lenovo! We are glad to hear that your IdeaPad has excellent value to you, and we appreciate you taking the time to share your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Graduation gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My granddaughter is going to college and we chose this lap top. She is already practicing on it and lives this ldptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for its price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale, and it’s so worth it for its price. Most laptops for this price have worse specs than this and not worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered on line and had a few questions the one line person was very helpful would and will definitely buy from Best Buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sale.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sale. Great sale. Great sale. Great sale. Great sale.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi DougR, thanks for choosing Lenovo! We're thrilled to hear that your IdeaPad has such great value to you, and we really appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Nice!!!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome computer and great quality! Would recommend!!!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi MichaelL, thanks for choosing Lenovo! We're thrilled to hear that your IdeaPad is working nicely for you, and we really appreciate you sharing your experience and feedback with us. Lenovo

  • Best Buy Employee

    Rated 5 out of 5 stars

    Best Deal you can get

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally have heard this for my business and school. I am running a baseball training camp and going to school for teaching.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop pickup.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent experience. Will do this again. Pickup was fast and efficient.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, BenjaminH, thank you for choosing Lenovo! We are glad to hear that your shopping experience was excellent, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 1 out of 5 stars

    Unreliable customer serv, no filfulment of promise

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They promised to send me a coupon for $50.00 to use for the purchase. They claimed they have sent it. However, I have not received any, so I have to pay more than I have expected. The computer is slower than I expected as well. It has enough memory for me. I am not sure whether I will be interested in buying something from Best Buy in the future as they are not reliable and have no so good customer service. I have to wait days to receive an answer by e-mail and my last e-mail went unanswered. So, my rating is 0.5, but have rounded to 1.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value on a very good product! Not available in store, but was able to order and pick up quickly and easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Lenovo Laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for the price. Really reliable definitely a good buy.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, JessicaE. Thank you for choosing Lenovo! We are glad to know that your IdeaPad has been good to you, and we appreciate your time taken to share your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    A Best buy…! gave me a good deal to buy..!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was really a good deal on laptop as a student…!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, thanks for choosing Lenovo! We are thrilled to hear that your IdeaPad has great value to you. We appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom like it! Thanks for Best Buy in Watertown!!!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi AlekseiL, thanks for choosing Lenovo! We're thrilled to hear that your mom is liking it, and we appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 4 out of 5 stars

    Solid computer but camera quality poor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent computer however the camera quality is pretty poor and the volume (at its max) is still a bit quiet. If there is any noise in the background (ie. Meetings anywhere public) you definitely would need ear buds.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Homeowner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was not one in the store. Clerk said there was one on the east side and that they would ship it the next day but they shipped one from Texas instead

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, MichaelG. Thank you for choosing Lenovo! We hope that your IdeaPad is working out well for you, and we appreciate you taking the time to share your experience with us. Lenovo