Customer Ratings & Reviews
- Model:
- 82R400DTUS
- SKU:
- 6555683
Rating by feature
- Battery Life
Rating 4.6 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the Ideapad 1's touchscreen, performance, ease of use, and battery life. Many appreciate its light weight, affordable price, and large screen size, along with the ample RAM and memory. Some users noted that the fan can be noisy at times, and the lack of a USB-C charging port was a point of concern for a few. Overall, the positive feedback significantly outweighs the negative comments.
This summary was generated by AI based on customer reviews.
Lenovo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not too impressed. Had heard great things, and it’s not a bad computer, just so so. Especially irritating that it has no right/left click.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello, RobertB. We are sorry to hear that your IdeaPad has fallen short of your expectations. This device features a touchpad with a left and right click, however no dedicated buttons for those actions to give the user more room for gestures.
It's not bad, but it's not for me.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not a bad laptop for its price. but I considered the processing a little slow despite having a Rysen 7. I ended up returning the product to continue being part of the Intel team.
No, I would not recommend this to a friendAlmost 4lbs. Not 3.56.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is close to 4 lbs. Not 3.56 lbs. Not yet to use the laptop yet since I just got it. Giving 3 for the reasonable price...
No, I would not recommend this to a friendFaulty
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Power button and right USB burned out after 6 months of use. Tech support failed to help me and their return process was terrible. Wasted all of my money
No, I would not recommend this to a friendSharp edges
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The build feels poorly designed. The edges are very sharp and make holding and using the laptop unpleasant. I keep scratching up my forearms and wrists unexpectedly. The sharp edges dig into my palms whenever I type. I've never owned a laptop that had this problem. I'm probably going to return it because I can't find a case that will solve the issue. I shouldn't have to file the edges of an expensive laptop to be able to use it.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello, Jessie. We are sorry to hear that you have experienced an issue with your IdeaPad. We have noted your opinion, and we appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.
Disappointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop performed for a short period. After that the shutdown from windows menu never worked, it instead restarted each time. I had to hold the power button down to actually shut it off if I didn’t want it to stay on and overheat in transit. Besides that there’s the forced login of a Microsoft account now to even setup/first open the PC, i’m unsure if this is the case for all Windows 11 PCs but it definitely felt much more unsafe with the forced login, especially when I wanted to use the laptop purely for work and wanted it in no way related to my personal accounts. Unsure why microsoft would remove the setup without login option but it was definitely a horrible decision.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey voci, we're sorry to hear that you are having trouble with your IdeaPad. Regarding the power issue, to try to resolve this, first, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button. If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support for further assistance. Also, all Windows 11 consumer devices require a personal Microsoft for device setup, per Microsoft's requirements. voci, we appreciate you taking the time to share your feedback with us.
Lenovo - Ideapad bad battery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop about 2 months ago. I really wanted to love it but the biggest problem that I encoutered with this laptop is that the battery drains super fast. I basically have to have my laptop connected to the charging port if I want to use it. It doesn't even last me an hour or two on after it's fully charged.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, AdaleysaB. While we're thankful you chose our product, we're sorry to hear that it fall short for you in some way. Regarding your issue with battery life – there are lots of variables that contribute to shorter battery life. Thankfully, many of those variables can be adjusted. By default, the system will tend to give more speed when needed, which can sacrifice battery life. If you want to squeeze out more battery life, we recommend users utilize the Lenovo Vantage application that is preinstalled to adjust settings related to power and battery performance (to access relevant settings, open Vantage > Device Settings > Power). Users can also take advantage of the keyboard shortcut, Fn + Q to toggle thermal modes and easily switch between prioritizing battery life or power, or even the best of both words. Hopefully these tips help, and we appreciate your time taken to share your experience with us.
mrs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its ok not too fast not sure why it was originally a 800 dolla rcomputer that threw me off it should be a 400 dollar compputer
No, I would not recommend this to a friendDisappointing. I would avoid Lenovo with Windows.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just brought this home form the store. It does not work, because the new owner/user setup process requires Windows update to run successfully BEFORE you get control of the OS. Windows update failed and the computer is stuck in the new user setup process. Will not complete bootup. How thoughtless and stupid of Lenovo to make the successful operation of this computer dependent upon a successful Windows update! It is a $400 brick now. No more Lenovo on Windows for me. I will stick with Chrome whenever i buy Lenovo products in the future.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey RaymondR,
We're sorry to hear that you ran into this issue with your IdeaPad. To try to resolve this, we recommend contacting Lenovo Support here: 877-453-6686, for assistance.
Please update us when you can regarding this, and we appreciate you taking the time to share your feedback with us. we appreciate you taking the time to share this with us.
Only worked 4 months
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device worked great for almost 4 months with minimal use. Then it would not come on for more then about 6 seconds. Had to ship it to repair center and now awaiting a response.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey PennyD,
We're sorry to hear that you ran into this issue with your IdeaPad. We recommend continuing to stay in contact with the customer care teams to help ensure you get your system back as soon as possible.
Please update us when you can regarding this, and we appreciate you taking the time to share your feedback with us.
Overheat Fan Issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop has run hot since purchasing new. The warranty only lasts for a year and wouldn't you know it, within a year and a couple of weeks the fan went out. Now I get the blue screen of death all the time because it overheats constantly. I will not purchase a Lenovo laptop again.
No, I would not recommend this to a friendLenovo Bluetooth issues. Garbage brand.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.5 months into ownership the Bluetooth stops working. The Lenovo Service Bridge chokes and gets stuck buffering. Had to attempt installation/uninstall and scan more than 5 times before the service bridge would work and it still didn't fix the issue. I have less than 50 hours on this machine and it is the most problematic computer I have ever purchased. I've had problems with other a couple other Lenovo products but this is the first Lenovo computer I've ever owned. I will never buy ANY Lenovo products ever again.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey there,
We're sorry to hear that you're having trouble with your IdeaPad. Given the issues you've had, here's a link to the Lenovo Support site to download the latest Bluetooth driver: https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/1-series/ideapad-1-15alc7/82r4/82r400dtus/downloads/driver-list/component?name=Bluetooth%20and%20Modem&id=631A1C55-4962-4A5C-B7FD-CB19B42CDF9F
If this does not resolve your issue, we then recommend contacting Lenovo Support here: 877-453-6686, for further assistance. Please update us when you can regarding this, and we appreciate you taking the time to share your feedback with us.
total tech member
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I guess I'm not computer literate as I thought I was. It is nothing like the many other laptops I've had over the years. If you're looking for a "real" computer, buy something else. I expected there to be differences but the more I tried, I saw that most of what I was looking for did not exist including a manual.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, gardenlady, we are sorry to hear that your IdeaPad did not satisfy you or your needs. Should you still have your laptop and feel as there is an issue with your device, to help remedy this, we recommend reaching out to our support team here: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.
Not the features you would expect
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For a computer supposedly selling for 799 regular price you would expect it to have a C port that could connect a docking station and run more hardware. You can only use the HDMI. And the port does not charge the laptop so you have to have the right plug which constantly falls out of it's socket. Pretty disappointed.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Prophetess6392,
Thank you for sharing your feedback with us. We are sorry to hear that the IdeaPad 1 fell short of your expectations. We understand your perspective and apologize disappointment that this has caused you.
We wish to provide the best experience possible with the best value possible, and we appreciate your comments regarding the type of charging connector and USB-C features, as this will be considered for future improvements.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best regards,
Lenovo
Not worth it for the price. Display black screen
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got a black screen after just 7 months with no physical damage and minimal use. ( I barely used it). I Absolutely disappointed with this laptop. It stopped working out of nowhere and is now completely useless. For the price, I expected way better quality and reliability. Definitely would not recommend.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Ross,
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your IdeaPad 1. We apologize for the frustration and inconvenience that this has caused you, and if you'd like, we wish to work with you to resolve this issue.
To start, as a visual guide, here’s a link to a Lenovo Support webpage (https://support.lenovo.com/us/en/videos/vid100760-how-to-laptop-doesnt-power-on) with tips on how to troubleshoot the issue and a video with step-by-step instructions on various things to try below as well:
Perform a Hard Reset:
1. Unplug the AC adapter and wait a few seconds.
2. Press and hold the power button for 60 seconds, then release it. Wait another 30 seconds, then press and hold the power button again for 60 seconds.
3, Plug the AC adapter back in and try turning on the computer.
Power Drain:
1. Unplug the power cable and hold the power button down for 20 seconds.
2. Plug the power cable back in and try to power on the computer.
If these steps are followed and applied, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support here: 877-453-6686, for further assistance.
Please update us when you can and feel free to leave a question or comment in the Q&A section of the product page.
Best regards,
Lenovo
Best has really terrible customer service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t actually tell you if the computer is nice but I can tell you that when the computer dies, it locks the computer and requires a 48 key to unlock. By the way Best Buy doesn’t give you the key when you buy it open box but they’ll be happy to charge you to fix it. I bought this two weeks ago and haven’t been able to use it. I’m still in the process of resetting the hard I’ve and reinstalling windows on it.
No, I would not recommend this to a friendDecent computer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.just an average computer can still do everything, would really recommend for day to day use
I would recommend this to a friendFingerprint does not work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the fingerprint is not working, windows does not recognize, even after update the drivers.
I would recommend this to a friendNetwork Driver not installed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems okay but I wouldn't know. I can't connect because the network drivers aren't even installed. Luckily I'm somewhat savy and cam deal with it. The person looking for a plug and play computer will not be able to even know this is a problem.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, JryanT. We are sorry to hear that you have run into this issue with your IdeaPad. We apologize for any inconvenience this has caused and will take a look into this to help make the necessary changes. Should you or any others run into an issue, reach out to our support team here: 877-453-6686, and they may assist you. We appreciate you taking the time to share your feedback and experience with us.
It was fine for a few weeks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I suddenly have many issues with this laptop and i don't even use it that often. The mouse cursor disappears, windows open and close on their own... for $800 get something better.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, ayogio. We are sorry to hear that you are having trouble with your Yoga. To try to resolve this, we recommend checking for and applying updates in both Windows update settings and in the Lenovo Vantage app on your Yoga, if you have not already done so. If the issues continue after these updates, we recommend you call Lenovo Support for additional help at: 877-453-6686. We appreciate you taking the time to share your experience with us.