Customer Ratings & Reviews
- Model:
- 82R400DTUS
- SKU:
- 6555683
Rating by feature
- Battery Life
Rating 4.6 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the Ideapad 1's touchscreen, performance, ease of use, and battery life. Many appreciate its light weight, affordable price, and large screen size, along with the ample RAM and memory. Some users noted that the fan can be noisy at times, and the lack of a USB-C charging port was a point of concern for a few. Overall, the positive feedback significantly outweighs the negative comments.
This summary was generated by AI based on customer reviews.
JUNK
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you want fast browsing and fast load times this is great. If you want to play a high end game don't bother. I'm so unhappy. Going to return. I just wanted to play 1 game and it's awful even after tweaking setting nothing helped. Nothing but blur and lag. So anyway as long as you don't want to play a newer game or other that requires any kind of graphics don't buy
No, I would not recommend this to a friend- Pros mentioned:Battery life, Speed, Touchscreen
High Quality Ryzen 7 Budget Laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this in the fall of 22. It has been great laptop. This Ryzen 7 is very fast. It also has a very good FHD IPS LCD screen, good keyboard, and solid battery life. It is great at all the basic stuff that I do: Cisco Webex video conferences, Office 365, Adobe PDF editor. I highly recommend the model. The new Ryzen 7s are only slightly improved. So, this is still a great model. I believe it is called an Ideapad 1 because it semi-exclusive to Best Buy. This is why it has the same specs as an Ideapad 5 Lenovo.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello, EricfromNC. Thank you for choosing Lenovo! For clarification, within the IdeaPad brand the suffix, or number after "IdeaPad", 1, 3, 5 and more are indicators of the tier of IdeaPad. We are pleased to hear that your meets your needs so well and appreciate you taking the time to share your experience.
Do not buy if you want to set up as a home office.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed with this system. Lenovo does not offer a docking station and the USB C will not support charging or video (despite what the BestBuy description says). I called Lenovo to confirm. BestBuy was not willing to make it right. I bought this computer during the major sales, so refund is only half the cost of a comparable replacement.
No, I would not recommend this to a friendBad Lap Top
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible computer every time I used it would fail. Best Buy to its credit took it back and I was able to get another lap top model
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, RonaldB. We are sorry to hear that your IdeaPad fell short for you, leading to you returning it, and we hope that your new device is working out well for you. We appreciate you taking the time to share your exprience with us.
Unit could not be delivered
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item was supposed to be delivered to my house by UPS in three days, but instead never got past the pickup stage in California and order was eventually cancelled after a couple of weeks of no progress. My needs were modest, so I just went out to another local supplier and picked up a similar unit there.
No, I would not recommend this to a friendBad experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fingerprint is not working can’t trust on pre owned products
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello, MohammadI. We are sorry to hear that your IdeaPad has fallen short of your expectations. For clarification, this model IdeaPad does not feature a fingerprint. We apologize for any inconvenience and/or confusion.
No!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m disappointed. Bought this laptop a month ago and now it keeps making a loud noise and restarting. I thought it was going to be good to handle my tasks.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, JetyH. We are sorry to hear that you are having trouble with your IdeaPad. To try to resolve this, we recommend contacting Lenovo Support directly here: 877-453-6686, to speak to someone for help. We appreciate your time in writing this review, as it will be used as we look into this matter to make the necessary changes.
Title of what
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My name is not Adam. I did not purchase an IdeaPad from BestBuy as I have stated at least 5 other times. I realize it's hard to get good help these days, but really BestBuy.
No, I would not recommend this to a friendComputer doesn't work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't open the computer right away because my mom asked me to buy it for her. She is trying it right now and the computer doesn't start.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, HelgaS. We are sorry to hear that your mom is having trouble turning on her IdeaPad. Here’s a link to a Lenovo Support webpage (https://support.lenovo.com/us/en/videos/vid100760-how-to-laptop-doesnt-power-on) with tips on how to troubleshoot the issue, along with a video with step-by-step instructions. Please let us know if this helps, and we appreciate you taking the time to share your feedback with us.
Terrible Return Policy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still awaiting my refund for the past 15 days and its the holidays. I need to be able to purchase other items.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, Carolina. For assistance, we recommend contacting and working with Best Buy Customer Service regarding your situation.
Don't buy unless you can wait awhile.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been waiting nearly a month for this laptop and haven't received it and barely got any updates despite contacting support a multitude of times. So, if you don't care about receiving this laptop anytime soon go ahead and order. I guess i'll update my review if I ever get it about the performance.
No, I would not recommend this to a friendTo slow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work is really slow after 1 month of buying it started lagging.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, GustavoS. We are sorry to hear that your IdeaPad fell short of your needs. The specifications of this IdeaPad should satisfy the needs of most, but you may be using programs or working in a way that is demanding on your computer. If you do not feel this is the case, please feel free to reach out to our support team so that we may help get your device back to its full capacity. We appreciate you taking the time to leave a review with us.
Disappointed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop consumes time for single refresh and every time it does hang whenever I plugged my data cable and pen drive.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey CustomerG, we're sorry to hear that you're having this issue with your IdeaPad. To help resolve this issue, for now, we recommend following these troubleshooting steps: 1. Perform a static discharge/power cycle. To do so, first remove all cables connected to the device (power adapter, HDMI, external mouse, external keyboard, etc.). 2. Be sure device is powered off, then. press and hold the power button down for 60 seconds. When done, re-attach all cables and insert the power adapter, letting the laptop charge for a couple minutes, then power up the machine as usual. 3. Try to update the drivers on the Lenovo Support site: https://pcsupport.lenovo.com/. Type the machine serial number (S/N) on the search bar. Hit enter to search the details regarding that unit. Click on the Drivers and Software tab, head to the Manual Update tab. Filter the Operating System drop-down to Windows 11 and proceed to downloading / updating the drivers. Restart your laptop when updates are done. If your issue persists after these steps, we then recommend contacting Lenovo Support directly at this number: 855-253-6686, to work with a representative for more in-depth troubleshooting.
Frustrating
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have this computer for less than 2 months and it already is giving me problems. Very frustrating!!!!!!
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey SimiA, we're sorry to hear that you're having trouble with your IdeaPad. Since we do not know the details of how what went wrong, here's some blanket troubleshooting steps that resolves most common issues. To start, we recommend following these troubleshooting steps: 1. Perform a static discharge/power cycle. To do so, first remove all cables connected to the device (power adapter, HDMI, external mouse, external keyboard, etc.). 2. Be sure device is powered off, then. press and hold the power button down for 60 seconds. When done, re-attach all cables and insert the power adapter, letting the laptop charge for a couple minutes, then power up the machine as usual. 3. Try to update the drivers on the Lenovo Support site: https://pcsupport.lenovo.com/. Type the machine serial number (S/N) on the search bar. Hit enter to search the details regarding that unit. Click on the Drivers and Software tab, head to the Manual Update tab. Filter the Operating System drop-down to Windows 11 and proceed to downloading / updating the drivers. Restart your laptop when updates are done. If your issue persists after these steps, we then recommend contacting Lenovo Support directly at this number: 855-253-6686, to work with a representative for more in-depth troubleshooting.
Crappy Laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very crappy laptop and now the return period is closed. The battery only charges up to 77% and no further. Not fair. you can't take people's money for things that don't work properly. This laptop deserves no stars
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, Appointed. We are sorry to hear that you have experienced an issue with your IdeaPad. To try to remedy this, first, be sure Battery Charge Threshold is turned off. This power management setting will prolong overall battery life by only charging the battery mostly, but not its full capacity. You can turn off Battery Charge Threshold within the Lenovo Vantage application installed on this computer. In Vantage, select Device > Power > turn off Battery Charge Threshold, if turned on. If after these steps your issue persists, we then recommend reaching out to Lenovo Tech Support at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.
Junk
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute junk got it on January 7 and already keys Are falling off total piece of crap
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello, Bause. We are sorry to hear that you have encountered an issue with your IdeaPad. Should you want to discuss repair or replacement options, we recommend reaching out to Lenovo Tech Support to speak with a representative to discuss your potential options at this number: 877-453-6686. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.
Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn’t recommend this item it’s trash laptop buy Apple or gaming laptop
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey SofinP, we're sorry to hear that you are dissatisfied with your IdeaPad. If possible, please share some details about what went wrong for you, so we can help and improve the experience of others. We appreciate you sharing your feedback with us, and we look forward to hearing from you.
Tooks hours to install updates on a new computer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Get a Mac. This thing will be a brick in two years like eavery pc
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey there, we're sorry to hear that you're having trouble with your IdeaPad. To try to resolve this issue, we recommend following these troubleshooting steps: 1. Perform a static discharge/power cycle. To do so, first remove all cables connected to the device (power adapter, HDMI, external mouse, external keyboard, etc.). 2. Be sure device is powered off, then. press and hold the power button down for 60 seconds. When done, re-attach all cables and insert the power adapter, letting the laptop charge for a couple minutes, then power up the machine as usual. 3. Try to update the drivers on the Lenovo Support site: https://pcsupport.lenovo.com/. Type the machine serial number (S/N) on the search bar. Hit enter to search the details regarding that unit. Click on the Drivers and Software tab, head to the Manual Update tab. Filter the Operating System drop-down to Windows 11 and proceed to downloading / updating the drivers. Restart your laptop when updates are done. If your issue persists after these steps, we then recommend contacting Lenovo Support directly at this number: 855-253-6686, to work with a representative for more in-depth troubleshooting. We thank you for your time taken to share your review with us.
HELP PLEASE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worseee! I never got my laptop and Best Buy don’t want to respond!!! Please HELP
No, I would not recommend this to a friendOverrated
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Graphics are bad and it is slow for 16gb of Ram. Makes me miss my 10 year old MacBook
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello, Beau. We are sorry to hear that you are having trouble with your IdeaPad 1. Should you still have your device, to help remedy this immediately, we recommend reaching out to Lenovo Tech Support at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.