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Customer Ratings & Reviews

Your price for this item is $199.99
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The comparable value price is $249.99

Customer reviews

Rating 4.3 out of 5 stars with 202 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.0 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers admire the Ideapad 1 laptop's overall performance, portability, and long battery life, frequently citing its suitability for everyday tasks and its affordability. Many appreciate its lightweight design, making it easy to transport. However, some users express dissatisfaction with the screen quality, noting issues with color accuracy and brightness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-12 of 12 reviews
  • Rated 3 out of 5 stars

    The title is good, but the same time very small ca

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is very good but a small capacity very small to work with my business and even for a school or for a business, the capacity is too small

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Amin,

      Thank you for sharing your feedback with us. We are sorry to hear that the storage capacity of this IdeaPad 1 has fallen short of your business and school requirements. We wish to share that this IdeaPad 1 is the most entry level system of its kind offered at Best Buy, which has inherent limitations.

      Should you wish to expand available storage, we recommend leveraging solutions like external storage devices to help.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need further assistance. Your satisfaction is important to us.

      Best regards,
      Lenovo Lenovo

  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty nice, kinda slow loading things up but other than that i’ve had it for about a month no problems!!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi user495711,

      Thanks for choosing Lenovo and for sharing your feedback with us.

      We are pleased to read that the system is working well for you overall.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Lenovo Ideapad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty slow but functional. Had Microsoft office on there already.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey ChazL,

      Thank you for choosing Lenovo and for sharing your feedback with us.

      This IdeaPad 1 is an entry-level device designed for light-use tasks like web-browsing, email viewing, and word processing. If you're using your system for its intended use yet are experiencing performance issues, please feel free to reach out to us should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Lenovo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functional but very slow, not ideal for multitasking.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi user247119,

      Thank you for sharing your feedback with us. We are sorry to hear that you have experienced an issue with your IdeaPad. We wish to clarify that this model is an entry level, light use system designed for singular, non-demanding tasks.

      Should you feel you are using the device for its intended use and still experiencing a performance issue, we recommend searching for and applying any available updates through Windows Update Settings. Also, ensure that your home Wi-Fi network is compatible with, and is capable of supplying your laptop with sufficient bandwidth to deliver the performance you desire for internet-based tasks.

      If after these steps your issue persists, we then recommend reaching out to Lenovo Tech Support at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help you further by providing a solution for you.

      Please update us when you can.

      Best regards,
      Lenovo Lenovo

  • Rated 3 out of 5 stars

    A little slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is a little slow, I notice that it is not completely flat, the bottom part is a little arched

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey GabrielaO,

      Thank you for sharing your feedback with us. We are sorry to hear that you ran into an issue and discovered some pain points with your IdeaPad 1. We wish to provide the best experience possible, so if you'd like to work with us, we’d like to work with you to address these points and improve your experience with your IdeaPad.

      To start, we wish to share that this model is an entry level, light use system designed for singular, non-demanding tasks. Should you feel you are using the device for its intended use and still experiencing a performance issue, we recommend searching for and applying any available updates through Windows Update Settings. Also, ensure that your home Wi-Fi network is compatible with, and is capable of supplying your laptop with sufficient bandwidth to deliver the performance you desire for internet-based tasks.

      Also, if you feel your system has a deft, for swift assistance, please contact Lenovo Support at this number: 877-453-6686, and upon sharing details, we can help provide a resolution tailored to you.

      Please feel free to share anything else we can do to improve your experience, as your satisfaction is important to us.

      Best regards,
      Lenovo Lenovo

  • Rated 3 out of 5 stars

    Good enough for my wife to find a new job with

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was good enough to look for new jobs and minor stuff. Anything more than the basics and this computer is slow and crashes.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi AdamF,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are pleased to read that this IdeaPad 1 meets your wife's needs.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 3 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not a bad laptop but if it was a little bit faster it'd be better, there's a couple of games I like to play but unfortunately they're not available on this laptop

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Linn,

      Thank you for sharing your feedback with us. We are sorry to hear that the system has not performed to your expectations. We'd like to work with you to try to improve your experience.

      If you could, please share the titles of the games you wish to play, and we can help confirm compatibility.

      Please reach out to us via the Q& A section of this product page with any updates or should have any questions. Your satisfaction is important to us.

      Best regards,
      Lenovo Lenovo

  • Rated 3 out of 5 stars

    Good computer, slower processor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in all, it’s a good laptop, it gets the job done for very mundane things. I use it for personal worksheets and studying. There are times in which it lags.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey JEFFREYC,

      Thanks for choosing Lenovo and for sharing your feedback with us.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 3 out of 5 stars

    Slow but it works. What did you expect for such a

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow but it works. What did you expect for such a low price?

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Corvina,

      Thanks for choosing Lenovo and for sharing your feedback with us.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 3 out of 5 stars

    Its okay.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its fine for simple tasks, the speaker quality sucks, not very loud in my opinion. I guess you get what you pay for.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey KristaC,

      Thank you for choosing Lenovo and for sharing your feedback with us.

      It is good to read that your IdeaPad 1 is sufficient for your use.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 3 out of 5 stars

    Not for military-tasking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pretty laptop but not fast enough for what I needed it for

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi CatherineM,

      Thank you for sharing your feedback with us. We are sorry to hear that this IdeaPad 1 fell short of your needs.

      If we can help you with your device in any way or to find the right solution for your needs, please feel free to reach out to us here via the Q&A section of the respective Lenovo product page, and we'd be happy to help.

      Best regards,
      Lenovo Lenovo

  • Rated 3 out of 5 stars

    It's ok for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The touchpad doesn't work it runs pretty slow and can't run more than one tab open

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi BryanS,

      Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your IdeaPad 1. We apologize for the inconvenience that this may be causing you, and we'd like to work with you to resolve this issue.

      To start, regarding performance and stability, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button, apply all available updates. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button, following on-screen prompts to apply all available updates here as well.

      With the touchpad, to first ensure it is toggled on, in Windows Settings, follow these steps to get to touchpad settings: Bluetooth & Devices > Touchpad, and ensure it is set to on. Next, if touchpad issues persist after it being toggled on and system updates, under the touchpad toggle, there should be an option to toggle touchpad options there. Also, under the "Taps" option in this part of the menu, you can adjust touchpad sensitivity.

      We hope that this helps, and please update us when you can regarding this. You can reach out to us again via the Q&A section of the product page should you have any questions or need further assistance.

      Best regards,
      Lenovo Lenovo