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Customer Ratings & Reviews

Your price for this item is $214.00
The comparable value price is $249.99

Customer reviews

Rating 4.4 out of 5 stars with 35 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-35 of 35 reviews
  • Rated 5 out of 5 stars

    Perfect for Middle Schoolers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for my daughter entering middle school this fall.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey user423105,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that this IdeaPad 1 is a perfect fit for your daughter.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Good looking product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it so far! Easy to set up and was easy to order and get delivered

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey HollyH,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that you are loving this IdeaPad 1 thus far.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Lenox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for doing school work. Windows 11 new but similar.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey user250284,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that this IdeaPad 1 is a great fit for your use.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Lenovo tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and excellent laptop with long battery lfe

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Gelsam,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that this IdeaPad 1 is working excellently for you.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 3 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not a bad laptop but if it was a little bit faster it'd be better, there's a couple of games I like to play but unfortunately they're not available on this laptop

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Linn,

      Thank you for sharing your feedback with us. We are sorry to hear that the system has not performed to your expectations. We'd like to work with you to try to improve your experience.

      If you could, please share the titles of the games you wish to play, and we can help confirm compatibility.

      Please reach out to us via the Q& A section of this product page with any updates or should have any questions. Your satisfaction is important to us.

      Best regards,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the option it have light weight and nice looking

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Galg,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that this IdeaPad 1 offers great value to you.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 3 out of 5 stars

    Good computer, slower processor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in all, it’s a good laptop, it gets the job done for very mundane things. I use it for personal worksheets and studying. There are times in which it lags.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey JEFFREYC,

      Thanks for choosing Lenovo and for sharing your feedback with us.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works amd it was what I expected I'll give 10/10

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey LARITIAL,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that this IdeaPad 1 has met your expectations.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 3 out of 5 stars

    Not for military-tasking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pretty laptop but not fast enough for what I needed it for

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi CatherineM,

      Thank you for sharing your feedback with us. We are sorry to hear that this IdeaPad 1 fell short of your needs.

      If we can help you with your device in any way or to find the right solution for your needs, please feel free to reach out to us here via the Q&A section of the respective Lenovo product page, and we'd be happy to help.

      Best regards,
      Lenovo Lenovo

  • Rated 1 out of 5 stars

    Bad Quaulity product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very disappointed with this laptop. The internet keeps disconnecting randomly, even though my Wi-Fi works perfectly with other devices. I’ve tried updating drivers and changing settings, but nothing helps. It’s really frustrating, especially when working or streaming. I wouldn’t recommend this model to anyone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Upset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very slow and mouse issues so I’m having to use a wireless mouse

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, IvanD.

      Thank you for sharing your feedback with us. We are sorry to hear that you have experienced an issue and encountered some pain points with your IdeaPad. We wish to provide the best experience possible, so if you'd like, we want to work with you to try to improve this experience.

      To start, this model is an entry level, light use system designed for singular, non-demanding tasks. Should you feel you are using the device for its intended use and still experiencing a performance issue, we recommend searching for and applying any available updates through Windows Update Settings. Also, ensure that your home Wi-Fi network is compatible with, and is capable of supplying your laptop with sufficient bandwidth to deliver the performance you desire for internet-based tasks.

      Also, regarding the touchpad issue, to help remedy this, first, in Windows Settings, follow these steps to get to touchpad settings: Bluetooth & Devices > Touchpad. There should be an option to toggle the touchpad here, please ensure it is on. Also, there is a touchpad toggle tied to a function key on the keyboard, F6, which can be used to toggle the touchpad on and off.

      We hope that the information shared helps provide some insight and understanding that may improve your sentiments and experience with the system.

      Please let us know what else we can do to improve your experience, as your satisfaction is important to us.

      Best regards,
      Lenovo Lenovo

  • Rated 1 out of 5 stars

    Never delivered

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never delivered to me. I chatted with the customer service and after 3 follow ups they refund the money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Right computer for the job.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a portable computer for my hobby and this one works very well for that project. With it having been on sale at the time it, wasn't a budget breaker.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi RonM,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are pleased to read that this IdeaPad 1 is the right fit for you.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Great Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fancy and efficient device. Great components I love it.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi user735600,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are pleased to read that you love this IdeaPad 1.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 3 out of 5 stars

    It's ok for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The touchpad doesn't work it runs pretty slow and can't run more than one tab open

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi BryanS,

      Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your IdeaPad 1. We apologize for the inconvenience that this may be causing you, and we'd like to work with you to resolve this issue.

      To start, regarding performance and stability, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button, apply all available updates. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button, following on-screen prompts to apply all available updates here as well.

      With the touchpad, to first ensure it is toggled on, in Windows Settings, follow these steps to get to touchpad settings: Bluetooth & Devices > Touchpad, and ensure it is set to on. Next, if touchpad issues persist after it being toggled on and system updates, under the touchpad toggle, there should be an option to toggle touchpad options there. Also, under the "Taps" option in this part of the menu, you can adjust touchpad sensitivity.

      We hope that this helps, and please update us when you can regarding this. You can reach out to us again via the Q&A section of the product page should you have any questions or need further assistance.

      Best regards,
      Lenovo Lenovo

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