Customer Ratings & Reviews

It is a good lap top for the price .Fast,good battery life ,

The overall product is good. For every day normal usage its good.

Information for this laptop was transferred from the old device to the new device. It absolutely fits my needs however I specifically asked for a backlit keyboard - does NOT have. I do not care for the gaming options that keep popping up as I said I would never use.

Fast, good features. Great for school and daily tasks.

Good laptop, did the work. Would recommend definitely

This is a great product. Recommended if you are on a budget and want something durable

So a brand new computer with no instruction manual. Windows 11 was corrupted and had to be reloaded. How do you do that? So went on line with my phone for two hours trying to establish a Microsoft account and do all the hoops guessing. No support from Lenovo. They said send an email. Umm my. Computer doesn’t work so no email. Phone service is a joke. Best Buy no help. Had to ask a friend and after an afternoon poking around we reimaged the drive and it now works. Never again! Next time a dell from Amazon.

I must say I love this laptop. I always have used HP but this baby right is the best thing I have bought to work from home. Thank you

A good computer for the price with plenty of features.

Worked great. Has everything firewalled.great speed

Great for its limited purpose. Since wife is using it for emails and some websites, I did not disable the built in security that limits downloads from sites other then Microsoft Store.

This Laptop was purchased for my daughter. I truly believe that this was the best option in the laptop category. My mind wasn't set on getting this particular laptop, but once I started playing with the display, I instantly fell in love with it.

Absolutely loving my Laptop! It's got the perfect mix of power and portability for my busy lifestyle. It meets all my needs. Definitely recommend it if you want a laptop that can do it all!

Nice, easy to use laptop! Enough memory for daily use and great functionality. Easily set up main screen for quick access to everything I needed. This is my second Lenovo laptop and I would go back and get the same one again.

This was a gift for my mom. It's a great option for someone who just wants to navigate the internet and have some internal storage for pictures, videos, etc. Overall, she is happy with the purchase.

Best Buy has the most terrible customer service I have experienced in a looong time. Don't shop there often but went in to buy a laptop that I had previously researched. It should ahve taken 5 minutes to grab it, pay and go. Instead, I waited on the sales floor for over 45 minutes while the only sales rep in the computer department helped an elderly customer walk through the entire history of laptops vs desktops and then line by line through the warranty. 45 freaking minutes while others sales people wandered aimlessly but couldn't help in his department. I eventually stood there and ordered the laptop from my phone while I waited. When my online purchase was complete I walked out ofthe store and waited for my delivery. The store itself was almost completely empty as usual. The laptop arrived and is working great.

I was looking for a basic laptop to do some internet work and surfing. This came up at a great discount and I couldn’t be happier. It works as I should, fast boot up is a plus! This is a great personal laptop . Works fine for everyday needs.

I know when I walk into Best Buy I will get the best care. My questions will be answered. I get good answers about something I am interested in. The staff is amazing, always helpful. Thank you

This laptop is perfect for school and has a lot of cool functions that I like. One thing that I really like compared to other laptops I have had is that there is a specific button for screenshotting which is very helpful for school and work.

Value and functionality. I runs well and meets my needs.