Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $513.97
The comparable value price is $571.08

Customer reviews

Rating 4.5 out of 5 stars with 1240 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,240 reviews
  • Rated 1 out of 5 stars

    Unattractive

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop looks very outdated and it’s very heavy to carry.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fix your inventory

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why you letting order go thru if item not available and you cancel randomly

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    do not buy

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dont buy this model, it only lasted 3 months of very light use and in good care.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello radman510, we are sorry to hear that you encountered an issue with your IdeaPad 3i 15. We recommend reaching out to Lenovo Tech Support and proving a representative with details of your issue so they can help provide a solution. Here is phone number to get in contact with tech support: 877-453-6686. Lenovo

  • Rated 3 out of 5 stars

    Christmas present.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my wife for Christmas. Will update after she opens it. Hope she likes it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I hate this computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate this computer if I have the money I’ll buy another brand or any other

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, WalkirinaG, we are sorry to hear that your IdeaPad 3i 15 has not met your expectations. Since we do not yet know the details of how exactly your computer is not working for you, we cannot provide an immediate solution, however, we recommend reaching out to Lenovo Tech Support at this phone number for help resolving your issue: 877-453-6686. Lenovo

  • Rated 1 out of 5 stars

    Repeated Boot failure

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Lenovo Idea Pad 3 on 11/25/22 and it is frequently quitting and after a black screen displays the error message: Default Boot Device Missing or Boot failed. Insert Recovery Media and hit Sny Key then select “Boot Manager” to choose a new Boot Device or to Boot Recovery Media I called Best Buy IT who had me look for Windows updates even though I bought it less than 2 weeks ago. The device says it’s up to date and I still have the same problem. Not sure if it is just a problem with this particular item

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      We are sorry to hear that you are having issues with the boot process of your Lenovo IdeaPad 3i 15 Laptop, model number 81X800MCUS. First, even if you have switched out of S-Mode, for Windows 11 Home, be sure any software you installed is compatible with Windows 11. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. Here is a link to instructions for uninstalling McAfee from a Windows computer:  https://service.mcafee.com/?articleId=TS101331&page=shell&shell=article-view You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom of your Windows 11 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If you can not get Windows to load properly, resetting the computer back to its original factory settings may fix the issue you are having by resetting the Windows 11 Operating System. Power off the computer and plug in the included, 65W Round Tip (2-pin, Wall-mount), AC adapter/charger with the computer still powered off. This system is equipped with OneKey Recovery System. There is a very small pin hole on the right side of the device, right near the headphone jack on the device. You will need a pin to push this reset button. Plug the device in. Let the battery charge for about 15 minutes, with the power off. Push the reset button. The system should boot to a choice screen where you can choose "Restore To Factory Default". Select this. It will delete everything from the hard drive except the original factory install of the operating system. You will need to reinstall all programs and files after the reset. If you don't have copies of the files, try to make one before you restore by selecting "Boot to desktop" and trying to back up your files. If the problem persists after the factory reset, we recommend you contact Lenovo Tech Support at: 877-453-6686. Lenovo

  • Rated 1 out of 5 stars

    Not a good option

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crapped out after a few months. Avoid it. Slow processing

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    My new Laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for heavy usage. School and daily light work. i5 or i7 are better but cost more.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't bother.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not purchase this model, constant freeze ups even just using a browser.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, Lakenya, we are sorry to hear that you encountered an issue with your IdeaPad 3i 15. Regarding your performance issue, we recommend checking for updates through Windows Update settings. These updates can help resolve issues from operating system bugs to driver software improvements. To navigate there, select start on the taskbar (windows logo) or press the windows key on the keyboard then select Settings. In Settings, select Windows Update, and then select the Check For Updates button. Install any available updates and restart your PC if required. If you didn’t have any updates that required a restart, it’s still a good idea to restart your device to make sure any pending updates are installed. Additionally, check for updates in the Lenovo Vantage application that is preinstalled on Windows devices. You can check by opening the app, navigating to the device tab, and selecting the “check for updates” option. If there are updates to install, follow the onscreen directions to finalize those updates. If your issues persists after these steps, we also recommend that you reach out to Lenovo Tech Support at this number for additional assistance: 877-453-6686. Lenovo

  • Rated 1 out of 5 stars

    Levono computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to take this item back as it was taking forever to load pages.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      We are sorry to hear that you have had a poor experience with our product. The Lenovo IdeaPad 3i 15, model number 81X800MCUS, features integrated Wi-Fi 6 technology with 11AX 2x2 hardware to help achieve responsive web browsing and buffer-less streaming. If you are experiencing lower connection speeds than you are guaranteed by your internet service provider, we recommend that you check your network hardware for any issues including awaiting software updates and overcrowding of devices, and that your router is equipped with handling support of your home network. If your issues persist, we recommend that you consult with your internet service provider if you are using their network equipment to ensure that it is functioning properly, or if using your own equipment, here is a link to a site that details troubleshooting steps for your equipment: https://www.howtogeek.com/180235/how-to-troubleshoot-wireless-router-problems/. Lenovo

  • Rated 1 out of 5 stars

    sucks

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It dont do half of what i was told it would do i dont care for this

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, AmandaB, we are sorry to hear that your IdeaPad 3i 15 has not met your expectations. Since we do not currently know the details of your issue, for assistance, we recommend reaching out to Lenovo Tech Support at this phone number for resolution: 877-453-6686. Lenovo

  • Rated 2 out of 5 stars

    Get a better laptop even spend a little more

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop’s resolutions of the screen display is very poor. But the rest of the basically functions are fine with the low price. Since the display is so important for all users, so I suggest all potential laptop purchasers don’t buy this top pot. Add some more money to get a better one.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      The Lenovo IdeaPad 3i 15, model number 81X800MCUS, features a 15.6" HD (1366x768) resolution, 220 nits brightness, anti-glare, touch display. We recommend you check the requirements and compatibility of any software you will be installing on your computer or know what specifications and features you need to effectively complete various workflows and tasks if being use for work, education, or personal use, and your preferences in design and features before you invest in any computer. Lenovo

  • Rated 1 out of 5 stars

    Not what I expected from Lenovo

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen size was great, and the price was great, but useless with the awfully fuzzy display. It was TERRIBLE. Had to return it.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      We are sorry to hear that you have experienced an issue with our product. The Lenovo IdeaPad 3i 15, model number 81X800MCUS, features a 15.6" HD (1366x768) resolution, 220 nits brightness, anti-glare, touch display. We recommend that you check for updates through Windows Updates in Settings, as uninstalled updates may resolve your issue. To navigate there, select start on the taskbar (windows logo) or press the windows key on the keyboard then select Settings. In Settings, select Windows Update, and then select the Check For Updates button. Install any available updates and restart your PC if required. If you didn’t have any updates that required a restart, it’s still a good idea to restart your device to make sure any pending updates are installed. If you are still experiencing issues, we recommend that you contact Lenovo Tech Support at: 877-453-6686. Lenovo

  • Rated 1 out of 5 stars

    Display very dull.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Display not good. I can't advice to but this model.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, VenkateshD, we are sorry to hear that your IdeaPad 3i 15 did not meet your expectations. This model IdeaPad 3i 15 features a 15.6" HD (1366x768) resolution, touchscreen display. We always recommend reviewing features, design, and specifications of any device to ensure that it meets your performance needs and preferences to help ensure that device is an adequate solution before you purchase any computer. Lenovo

  • Rated 3 out of 5 stars

    Not horrible but not what hubby wanted.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a Christmas gift for hubby. He wasnt impressed!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Speed poor

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not recommend at all I do not recommend at all

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, ArmanB, we are sorry to hear that your IdeaPad 3i 15 did not meet your expectations. This model IdeaPad 3i is an entry level system. We always recommend reviewing features, design, and specifications of any device to ensure that it meets your performance needs and preferences to help ensure that device is an adequate solution before you purchase any computer. Lenovo

  • Rated 2 out of 5 stars

    The price comes with its related caveats....

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    be careful when you're spending so little $$ on a laptop - there are definitely compromises that are made to get the cost down so low. In this case, this machine has almost no memory and very little storage as well. Really hard to do anything with this one.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      This Lenovo IdeaPad 3i 15, model number 81X800MCUS, ships with an Intel Core i3-1115G4 processor, 8GB of memory/RAM (4GB Soldered DDR4-2666 + 4GB SO-DIMM DDR4-2666), and a 256GB SSD (M.2 2242 PCIe 3.0x4 NVMe). We recommend you check the requirements and compatibility of any software/games you will be installing on your computer or know what specifications and features you need to effectively complete various workflows and tasks if being use for work or education, before you invest in any computer. Lenovo

  • Rated 5 out of 5 stars

    Great computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice laptop! Especially love the screen size for how lightweight it is. The computer itself runs like a dream, has all the space I need to run my little side business and not bog it down for personal use. As of right now, I'm very pleased with my purchase and am considering a second one for my partner when she starts school.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Unbelievably Slow

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its unbelievable how slow this laptop is. Cant even run Windows 11! It takes a decade to load a program. Dont buy it unless you have patience. Cant belive i spent money on this.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      We are sorry to hear that you have encountered an issue with your IdeaPad 3i. Be sure any software you installed is compatible with Windows 11. Incompatible software will cause the system to not perform properly and impair function. Also, be sure that the software you intent to use meets the specifications of the publisher's requirements to run that software. We recommend you check the requirements and compatibility of any software you will be installing on your computer or know what specifications and features you need to effectively complete various workflows and tasks if being use for work, education, or personal use before you invest in any computer. Lenovo

  • Rated 5 out of 5 stars

    Exceeded All Expectations

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace an older laptop and I had to do so on a limited budget. However, I could not afford to give up all the perks on my older laptop. I needed a good size touch screen, a fast processor, ample storage and above all a reliable machine. I am happy to saw I found it in this particular Lenovo. In fact this machine has exceeded all my expectations and has an amazing battery life that was an added bonus. Best of all I not only stayed within my budget but stayed well below it. Now for the record I am not a gamer nor do I use it for high computing. I use it for basic browsing etc...If that's all you need it for then this is the laptop for you.

    I would recommend this to a friend