Customer Ratings & Reviews
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- 1 ! @ # $ % ^ & * ( )
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- A S D F G H J K L ; ' Enter
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- Caps Lock
- Z X C V B N M , . / Backspace
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- Shift
- Ctrl Fn Windows Alt
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- Home
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- AMD Ryzen AI
- AMD Radeon
**Stickers:**
- AMD Ryzen AI
- AMD Radeon](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/cefe989a-06ac-4bd3-8c07-0f7e5b4b383f.png)
to a friend
Thanks BB
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy pulled through for me when Lenovo didn't. Lenovo sent me the wrong model after I waited 3 weeks when they told me (advertised to me) 1 week delivery. BB delivered the correct model in 1 week. The hinges are strong and sturdy so I'm not concerned about them giving out. Although I don't have a way to connect the pen to the laptop (no magnet or slot), I still appreciate having the pen because I'm a writer who's in school. I couldve gotten a smaller screen lol 16" is big but it was this was a treat to myself. No regrets. I got exactly what I wanted.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi AshleeR-
Thank you for choosing Lenovo and sharing your experience with us. We are disappointed to hear that you faced multiple issues ordering through the Lenovo website. We understand how frustrating it is to wait longer than expected for shipping and to end up receiving the incorrect product. Please know that we will look into this matter and address the underlying issues that led to your poor experience.
We are excited to hear that Best Buy was able to fulfill your order and that the IdeaPad 5 is working well for your writing and schooling needs. We have noted your comments about including an integrated magnet on the product, and we may use this feedback to improve future products.
Please reach out to us through the Q & A section of this product webpage if you have any questions or need any assistance.
Best wishes,
Lenovo
