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Highly rated by customers for:
Your price for this item is $499.00

Customer reviews

Rating 4.3 out of 5 stars with 244 reviews

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  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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86%would recommend to a friend

Rating 4.2 out of 5 stars with 7 reviews

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products or points for an honest, helpful review.
Page 1 Showing 1-20 of 244 reviews
  • Pros mentioned:
    Battery, Design, Display

    Rated 5 out of 5 stars

    The Duet 5 is the best & perfect 2in1 Chromebook!

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    Posted .
    Owned for 3 weeks when reviewed.

    The Duet 5 is the perfect 2 in 1 follow up to the older sibling, the OG and smaller Duet. Build quality - Overall is mid to high end all around and very solid. Keyboard: Strikes the perfect balance between light for mobile use but also rock solid sturdy with good key travel. Not backlit. I also own the HP X2 11 but I dislike the keyboard on that 2 in 1. It feels like a flimsy cardboard compared to the nice solid keyboard on this Duet 5. Unlike its smaller sibling or the HP X2 11, this keyboard finally has a magnet, so the keyboard does not shift around once closed. Great improvement here. Back cover: The material has a very similar high end gray fabric feel to the OG Duet, which is very nice. The kickstand hinge is solid but also easy enough to open/close with one hand, which is great. Both the OG Duet and even worse, the HP X2 11 kickstand hinge is unnecessarily tight. Performance Much improved speed of use compared to the OG Duet, but obviously not nearly as snappy as a 11th-gen Intel Tiger Lake i3 like on my Flex 5i. The Snapdragon 7c Gen 2 is also a slight improvement to the first Gen, which is on the HP X2 11. Definitely a noticeable speed difference between those generations in every day use, but unless you are comparing side by side, you really won't notice or care. Overall, I'm perfectly happy with the start up and every day use performance. Battery Life: Very very good battery life. I never tested to depletion, but I would use it all day, light to medium use for work and entertainment (emails, browsing, document editing, YouTube, Netflix, etc.), and would have plenty left in the tank. My guess is that with light to medium use like me, it would last a good 10-15 hrs, lower end of that for heavy video watching. Screen: Last and the 'best' part, the screen quality. Wow! This OLED screen is insanely beautiful. The colors pop and the brightness is more than what you will need, even for the outside. I've got the Lenovo Flex 5i which is a similar 13.3" screen, and this 13.3" OLED screen blows that out of the water. Overall : Very happy with the purchase and performance. Similar thoughts to the HP X2 11, which is that I would avoid paying full price. I'm a Chromebook junkie so I paid full price. :) Be smart and just wait a couple of months if you can, and the price will go down a good $100-$150 for sure. At $350-$400, it is without a doubt, a DEIFNITE buy!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad Duet 5 Chromebook, model number 82QS001HUS. We are pleased to hear that the features and performance of the IdeaPad Duet 5 Chromebook meet your computing needs so well. Lenovo

  • Rated 5 out of 5 stars

    My Chromebook

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    Posted .
    Owned for less than 1 week when reviewed.

    Good and nice product and also good price for my budget

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great VALUE for the money.

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    Posted .

    Fantastic Chrome book. I love the the screen and compact form factor.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Chromebook Duet 5. We are pleased to hear that the features and performance of the Chromebook Duet 5 meets your computing needs so well. Lenovo

  • Rated 3 out of 5 stars

    Disappointed....

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    Posted .

    I was on the phone all day about the so-called accessories for this tablet. Lenovo has not yet manufactured the "cover" that attaches to the back of the kickstand. Seems like a rush job to get it in stores so they can make money. And I don't think that the USI pen that Lenovo sells will fit in that so-called cover, so I'm on the fence about returning this item. If this is the case and you can't get the accessories, I might as well purchase the Samsung Galaxy Tab S7+

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery, Display
    Cons mentioned:
    Operating system, Speed

    Rated 2 out of 5 stars

    Great battery, mediocre elsewhere

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    Posted .
    Owned for less than 1 week when reviewed.

    First, the good: battery life is excellent. OLED screen looks very vibrant, colors are vivid. And the bad: the 16:9 aspect ratio makes it impossible to use the Chromebook in portrait orientation. They should've cut 2 inches off the side and made it 3:2. If you do try to use as a tablet for reading, the 1080p screen makes text look very grainy at arm length distance. Performance was mediocre at best. Chrome was very slow to respond to scrolling action within webpages, which is pretty worrisome for a ChromeOS device. But worst of all, the keyboard cover doesn't fit. There's a flap that connects the cover to the magnetic strip which attaches to the tablet. The flap is too small/stiff. It doesn't allow the cover to sit on the tablet's screen completely. It pulls it toward the hinge and exposes about 1/4" of the screen's glass. Seems like something that should've been caught and easily fixed with a design change during development of this Chromebook.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      We are sorry to hear that the Lenovo Chromebook Duet 5, does not meet your computing needs. We always recommend you check the requirements and compatibility of any software/games you will be installing on your new Chromebook, before you invest in any Chromebook. Be sure your new Chromebook can support the software you will need to use and your workload. Lenovo

  • Pros mentioned:
    Design, Keyboard

    Rated 5 out of 5 stars

    Just Buy It Already ! Beautiful !

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    Posted .
    Owned for less than 1 week when reviewed.

    Had the Duet 10.1 and loved it on my treadmill to watch trail videos while walking/running. Upgraded to the Duet 5 and could not be more happy ! Put this on my treadmill (didn't even take the keyboard out of the box) and WOW what a difference it makes ! I'll keep the 10.1 for couch surfing !

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad Duet 5 Chromebook. We are pleased to hear that the features and performance of the IdeaPad Duet 5 Chromebook meets your computing needs so well. We appreciate your loyalty to the Duet Chromebook Product Family and the Lenovo Brand. Lenovo

  • Pros mentioned:
    Display

    Rated 1 out of 5 stars

    Disappointing

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    Posted .

    What a disappointment the Duet 5 turned out to be. I read so many reviews and was excited to use this Chromebook for work travel. However, from day one I found the keyboard cover and stand to be really problematic. The keyboard cover didn't completely fit over the Chromebook and left about 1/4" of the screen exposed. In addition the stand didn't seem to support the weight of the Chromebook and it was constantly collapsing. The only way it could be used was on a perfectly flat surface and even then the angle of the screen couldn't be adjusted without the entire thing collapsing. After a handful of uses I took the Duet 5 out of the padded case that I keep it in, pulled down the keyboard and found a very large crack running diagonally across the entire screen. My Duet had never been dropped and I always keep the keyboard cover on and the entire thing in a padded case. I contacted Lenovo explaining that it looks like the screen experienced a stress fracture across the entire surface. I supplied several pictures of the large crack. Lenovo's response was that the warranty does not cover any kind of physical damage to the Duet 5, so I am out of luck. I wish that I had returned this obviously faulty Chromebook back to BestBuy the minute I realized that the keyboard cover can't handle the weight of the screen, but there were so many great reviews about this product that I figured I just needed to give it time. Maybe all the great reviews are from people just using it without the keyboard, or maybe I received a defective Chromebook, either way this was a real waste of money on my part.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Stylish, fast machine with a stellar OLED screen

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    Posted .
    Owned for 2 weeks when reviewed.

    This is a beautiful piece of hardware. I purchased this over the Duet 3 for the better/bigger screen and double the memory (8Mb vs 4Mb). I wanted a small, light unit because I mainly use it to cast onto my Chromecast and TV in the Livingroom. My old Chromebook is a laptop clamshell design. Very sturdy and rugged. The Duet 5 is neither. It is very fragile and flimsy, best suited for use as a desktop unit, not for use on your lap (if you want to use the keyboard). As a tablet, it is clumsy to use and handle (due to the small screen border causing unintentional touches) and heavy to hold. I accidentally let is slip from my lap onto the tile floor and the minor impact caused the screen to slightly detach from the back. I thought I had cracked the screen. I was able to clip it back together, but I immediately purchased a phone-style case to protect the edges and screen. Now it weighs even more and I can't use the protective magnetic rear skin/kickstand that came with the computer. Aside from those issues, it is a stylish, fast machine with a stellar OLED screen. The mousepad is sensitive and accurate and the detachable keyboard has good tactile feedback and is easy to use, for a flat design. PS: I should have purchased the Duet 3 for my specific application (light weight, small), but the Duet 5 was on sale for the same price and I couldn't resist getting the better overall hardware package.

    I would recommend this to a friend
  • Pros mentioned:
    Battery, Display, Keyboard
    Cons mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Not perfect, but a solid package for a great price

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    Posted .
    Owned for 2 weeks when reviewed.

    I really wish I could give this 4.5. Because, after spending a couple weeks with the Duet 5, I'm pretty happy with it. But there are a few caveats I have that are worth mentioning. Pros: + Screen is gorgeous, very bright and vibrant. I personally don't agree at all with the reviewer who says the pixel density of 1080p is too low for a 13" screen; I think for 98% of people, it's absolutely enough. Great for reading books and comics. + So far, performance has been as good as I'd hoped. Zero issues updating CMS pages and Jira boards for my job. No performance issues with video, no noticeable lag when having 15-20 chrome tabs open. + *Love* the folio keyboard case design-wise, and very happy it came with the tablet. The instant transition from tablet to laptop mode when the tablet clips onto the keyboard feels very smooth. + Battery life is good. Lasts the whole day without issue. Cons: -Tablet by itself is noticeably heavy. Took some time to adjust. - Keyboard is fine but touchpad seems to "stick" sometimes when clicking on rare occasion. Not enough to be a huge problem but annoying. - Sound is...okay but a little disappointing. Can be a little tinny but is acceptable. Lack of an audio jack sucks, though, so the alternative is either an adapter or bluetooth. - Supports USI pen styluses but doesn't come with one. I think it might include one in the international version but not the US version. Overall, some minor quibbles, but certainly a great buy for $500 and does exactly what I needed it to do.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad Duet 5 Chromebook, model number 82QS001HUS. The weight of the tablet section only of this IdeaPad Duet 5 Chromebook is just: 1.54 lbs. With regard to the touchpad functionality of this Chromebook, try adjusting the touchpad to your personal preferences:  https://support.google.com/chromebook/answer/1047367?hl=en. The Duet 5 Chromebook uses the High Definition (HD) Audio, Realtek ALC5682I codec audio chip and has 4 stereo system speakers - 1W x4. For the best system audio experience, adjust the audio output to your personal preferences:  https://support.google.com/fiber/answer/2527112?hl=en. If you have questions about your Lenovo IdeaPad Duet 5 Chromebook, we recommend you contact Lenovo Tech Support for Chromebooks at: 800-426-7378. Lenovo

  • Rated 5 out of 5 stars

    An iPad killer!

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    Posted .
    Owned for 1 month when reviewed.

    Love it! This is a real iPad killer! My iPad Air (1st Gen.) was on it's last legs and I wasn't interested in another iPad. Aside from playing some games and watching videos on it I really was unable to do much (conveniently) with it. My iPad never worked out for me as a productivity tool. This Lenovo Chromebook, though, is just awesome! I can run all the apps I enjoyed on my iPad. Plus, via my Google Drive account I can assess all my files and review/edit them when I'm away from my office. This isn't a desktop or full blown laptop replacement for me, but it does allow me to work remotely with ease. Oh, the keyboard is just fantastic. It provides good tactile feel and rebound, which I really like. The iPad's virtual keypad was awful! My Chromebook is also plenty fast and has 8Gb of memory and 128Gb of onboard storage. Awesome! So, no more iPads for me. I'm glad I found this Lenovo Chromebook. I really love it.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Chromebook Duet 5. We are pleased to hear that the features and performance of the Lenovo Chromebook Duet 5 meets your computing needs so well. Lenovo

  • Pros mentioned:
    Battery, Design, Display

    Rated 5 out of 5 stars

    A solid Chromebook tablet with few compromises

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    Posted .
    Owned for 1 week when reviewed.

    Lenovo surprised me with this. I had read good things about the Duet 3 but wanted something a bit larger for consuming media and surfing the web. Lenovo nailed it again with this. The OLED display is great. Some people may not like the switch from 16:10 to 16:9 but the larger, higher quality panel makes up for that. You get inky blacks and vibrant colors with the display; it really blows away any other tablet or Chromebook in the same price range. The screen is bright, the resolution is good for a 13.3" display, it really is a high-quality panel. The overall design has improved so that the tablet feels more substantial. The magnetic back covers doesn't move and the front keyboard cover is now held closed to the tablet with magnets. This feels like it's a $600 tablet package. There's more than enough RAM to handle multi-tasking and dozens of tabs in Chrome. The updated SoC, now a Snapdragon SC7180, isn't going to turn any heads for its performance but it is beyond the MediaTek SoC used in the last system. The Snapdragon chip can handle anything thrown at it without issues. There's plenty of built-in storage with a 128GB SSD, this isn't slower eMMC storage. Apps load quickly, the system cold boots in seconds, and it instantly wakes from sleep. Lenovo also did something great: increase the battery life. I will go 2-3 days of heavy usage before needing to plug this in. Overall battery life is rated at 15 hours (which is beyond any iPad) and I've easily been able to reach 18 hours by turning the screen brightness down to 75%. I highly recommend this for anyone wanting a light Chromebook and tablet that can go anywhere and easily handle anything a Chromebook can. The tablet is easy to handle, comes with a great keyboard cover, and features one of the best displays in a sub-$900 system. My only gripe is I wish Lenovo threw in the pen. I get why they didn't (cost), but there's an empty slot on the back cover for their pen.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Chromebook Duet 5, model number 82QS001HUS. We are pleased to hear that the value, features and performance of the Chromebook Duet 5 meets your computing needs so well. Lenovo

  • Rated 5 out of 5 stars

    Not generally a fan of Chromebooks, BUT...

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    Posted .
    Owned for 1 month when reviewed.

    I was looking for an economical laptop with a particularly bright screen and portability. I happened across this model on sale and went for it. The OLED screen is very crisp and very bright (400 nits) The touchscreen is responsive, and the movement is smooth. Some Linux apps are slow to boot, but once up they run fine and things are snappy, even with multiple tabs in play. The magnetic keyboard snaps tightly into place and the keys, while a little spongy, have enough click and resistance to not cause an issue with typing speed. I have since purchased a wireless keyboard and mouse, adjustable tablet stand, and a USB-C hub and they combine to create a very snazzy, effective workstation, while I use the included keyboard when I need to be mobile. Battery life is excellent even with full screen brightness. While I would have liked a built-in micro-SD slot, I won't knock it for not having one because I knew that it didn't before buying. Two C connections get the job done. A very nice unit and I'll say good job, Lenovo.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Chromebook Duet 5. We are pleased to hear that the features and performance of the Chromebook Duet 5 meets your computing needs so well. Lenovo

  • Rated 5 out of 5 stars

    1st (and best) Chromebook I've used

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    Posted .
    Owned for 3 weeks when reviewed.

    So far I've been loving this Chromebook. It's very fast, lightweight, and convenient for everyday use. I bought it to replace my bulkier laptop for things like budgeting, emails, checking tasks, streaming occasionally, etc. The tablet comes off easily and feels nice (although remember this one is quite a bit bigger than a typical tablet). Don't expect every Android app to look beautiful on this since they are designed mostly for phones and smaller tablets. Instead, you can use Chrome's "Create Shortcut" feature to save websites and choose that they open in their own window. This makes them feel like their own app and is the way I recommend using it. Overall a great product for the price!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Chromebook Duet 5. We are pleased to hear that the features and performance of the Chromebook Duet 5 meets your computing needs so well. We always recommend you check the requirements and compatibility of any software/games you will be installing on your new Chromebook, before you invest in any Chromebook. Be sure your new Chromebook can support the software you will need to use and your workload. Lenovo

  • Rated 5 out of 5 stars

    An affordable and capable OLED tablet!

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    Posted .
    Owned for less than 1 week when reviewed.

    The screen and capabilities of the chrome book duet rival top quality iPad pros. You can enable Linux on it which makes it a lot more customizable and the chrome os is convenient to use. The OLED screen is the BEST feature about this Lite weight tablet/chromebook. You can even buy a usi pen and use it like a sketchbook or notebook. It’s awesome hands down, and it’s on sale frequently for around $370-400. It’s battery life is ridiculously long with an all day life span. I’m definitely going to mess with the Linux features some more down the road.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this hybrid Chromebook laptop/tablet.

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    Owned for 3 weeks when reviewed.

    It's not a perfect laptop nor a perfect tablet but it's pretty darn good at being both. I got the Duet 5 on sale for $379 and at that price, it's a steal. The keyboard attaches effortlessly and feels very secure with a great feel. The battery lasts for days and charges up very quickly. The display is gorgeous. Unlike most affordable Chromebooks, this one has plenty of memory and power to never feel cheap or laggy. I rate it a 10 out of 10!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Chromebook Duet 5. We are pleased to hear that the value, features and performance of the Lenovo Chromebook Duet 5 meets your computing needs so well. Lenovo

  • Rated 4 out of 5 stars

    Very good combo unit and great screen Oled 13.3 "

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    Owned for 1 week when reviewed.

    Very good Chromebook and latest verion is more laden with features that my 10.1 inch Duet doesn't have but. That was 2yrs old . I suggested this Duet 5 to my girlfriend and she is very happy with it . Definitely, you can do more and replaces her old tower computer and a Kindle that both were passed their usability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Product

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    Owned for 3 weeks when reviewed.

    I was a little skeptical about buying a Chromebook vs a traditional laptop. I needed something to do basic work while traveling in an RV... check email, browse websites, create/view/edit Office files, etc. I also wanted to be able to use as a tablet for watching TV, movies, playing games, etc. The Best Buy sales person recommend the Chromebook and I am super glad he did. I chose this one because it had the capacity to install the MS Office app and it also had the removable keyboard making it a very powerful tablet. I does everything I need and want and I am super impressed. I cannot believe the picture quality when viewing media... it is as good as my expensive TV and the battery life is AMAZING! Now my wife wants one which she will be getting for her upcoming birthday!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Chromebook Duet 5. We are pleased to hear that the features and performance of the Chromebook Duet 5 meets your computing needs so well. Lenovo

  • Rated 5 out of 5 stars

    Lenovo Chromebook Duet 5 - a great tablet/laptop

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    Owned for 2 weeks when reviewed.

    This is my 2nd Chromebook. I like the profile of this chromebook and the fact that I can use it both as a tablet and a laptop. The keyboard connects easily and stays in place, even when I'm using it on my lap. The Duet also pairs with my Android phone, so I can get messages. My bookmarks synced easily once I logged in, although in a couple of instances, I needed to log in again. The Duet is lightweight, a little wider than my old Chromebook (13.3" vs 11 "), so I need to use a different bag for carrying, but it's very slim so it fits easily in a tote or a medium-size shoulder bag. One thing to be aware of: sometimes it shuts down unexpectedly (updates). When you press the power button, it doesn't go on instantly, you need to hold the button down for a few seconds, similar to restarting a cell phone, until the Chromebook logo appears.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Chromebook Duet 5. We are pleased to hear that the ease of use, features and performance of the Chromebook Duet 5 meets your computing needs so well. Lenovo

  • Rated 5 out of 5 stars

    Great all around computer

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    Owned for 3 weeks when reviewed.

    This is my first Chromebook but I have many computers and mobile devices and I'm a Google enthusiast but just never got a Chromebook before because haven't needed one. I'm very impressed with this device. The performance and the screen are fantastic and the form factor is very nice. I only want to use this device now as compared to my other devices. Much more polished than Android or windows and for those that use apple products, I even think this is appealing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OLED pixels again? Just me?

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    Owned for less than 1 week when reviewed.

    I got this open box after viewing it in store. The OLED screen, at a decent distance is impressive. However, I can clearly see the pixels up close when used as a tablet. There's something going on with these OLED displays where the pixels are noticable with lighter colors. I saw the same thing on the galaxy Chromebook 4k. But! Movies look great with oled, just not white or gray backgrounds where the dots appear. Furthermore, the kick stand comes out very far in the back when you lean it back so it doesn't fit on my lap desk. I doubt it would fit on any. FOR ME, this was returned because it didn't work out. If you're using this for light use, watching movies, playing games, it's solid. Performance seemed quite good as well. If you plan on using it as a Chromebook, just make sure you have enough room for the kick stand in the back! For me it's back to the drawing board.

    I would recommend this to a friend

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