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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $499.00

Customer reviews

Rating 4.4 out of 5 stars with 1266 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the IdeaPad Duet 5 Chromebook's large screen size, ease of use, and impressive battery life as key strengths. Many appreciate the vibrant OLED display and find the device's performance to be satisfactory for its price point. However, some users express concerns about the kickstand's fragility and lack of a headphone jack. The lightweight and portable design is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,266 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    This Chromebook is awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this computer! It’s not a powerhouse so don’t expect it to run a ton of games, but we didn’t buy it for that. We bought it to knock out some work tasks from home, stream tv shows while we cook dinner, and take it on vacation from time to time. My only complaint is that the speakers are trash, but we just hook up. Bose speaker to it via Bluetooth and it fixes that issue (or I pair it to my AirPods and listen privately). Oh and battery life is stellar!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, JTWayne. Thank you for choosing Lenovo! We are glad to hear that you love your Duet 5 Chromebook, and we appreciate you taking the time to share your experience with us. Lenovo

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love how portable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love how portable this is, its like a laptop and an oversized tablet. Also comes with a built in case.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Cass,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that you are really loving this Duet 5 Chromebook 2-in-1.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Love it, thin and plenty powerful enough for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got one this July of 2025. Yes, this model is a few years old now, and it would have been nice if they had updated the processor.... BUT it still works great, and gets all the latest ChromeOS updates. The screen is just about as big as what was my "regular" 14 inch laptop. It runs all the Browser, Email, Docs, Sheets,, Youtube, etc, etc, just fine. And it's thinner than an "ordinary" laptop. And you can "rip off" the keyboard and keep going... Love it!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey BobTeatow,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that you love this Duet 5 Chromebook 2-in-1.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Duet 5 is a winner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been looking for a laptop/tablet and have always loved the Microsoft Surface Pro. Since I was issued laptops where I worked, it was hard to justify purchasing the Surface Pro. When I read about the Lenovo IdeaPad Duet 5, I was intrigued about this product. I went to Best Buy to see in person and was not disappointed. Having used it now for a few weeks, I have found it to be very versatile. Since it comes with a keyboard, I have used it for work when at home. The screen size is large enough for answering emails, editing spreadsheets, and other docs. I also use it for personal use such as browsing the internet, answering personal emails, and stream various content. The OLED screen is amazing as the colors are vivid and bring content to life. Since I own a Google Pixel 6 Pro, it syncs effortlessly with the Duet 5 and I see all incoming notifications and can answer text messages from the it. I enjoy using this device no matter what I am doing and would highly recommend it.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad Duet 5 Chromebook. We are pleased to hear that the value, features and performance of the IdeaPad Duet 5 Chromebook meets your computing needs so well. Lenovo

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lenovo Chromebook Duet 5 - a great tablet/laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd Chromebook. I like the profile of this chromebook and the fact that I can use it both as a tablet and a laptop. The keyboard connects easily and stays in place, even when I'm using it on my lap. The Duet also pairs with my Android phone, so I can get messages. My bookmarks synced easily once I logged in, although in a couple of instances, I needed to log in again. The Duet is lightweight, a little wider than my old Chromebook (13.3" vs 11 "), so I need to use a different bag for carrying, but it's very slim so it fits easily in a tote or a medium-size shoulder bag. One thing to be aware of: sometimes it shuts down unexpectedly (updates). When you press the power button, it doesn't go on instantly, you need to hold the button down for a few seconds, similar to restarting a cell phone, until the Chromebook logo appears.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Chromebook Duet 5. We are pleased to hear that the ease of use, features and performance of the Chromebook Duet 5 meets your computing needs so well. Lenovo

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just Like the Big Guys

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this! I am a senior, so am not so tech savy. This is perfect for me. It works like my phone. I love the deyachable keyboard and the fact that I can sign on with my Gmail address. It is portable, light and can function as a laptop

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Fantastic screen a little cumbersome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic screen and a little cumbersome when using in the tablet mode should be able to master it with a little use. Great video/audio meetings! Sound very good for watching streaming programming.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey PhilipS,

      Thanks for choosing Lenovo!

      We are glad to hear that your Duet 5 Chromebook has been great for your use, and we appreciate you taking the time to share this with us. Lenovo

  • Pros mentioned:
    Ease of use, Screen quality

    Rated 4 out of 5 stars

    Great portable chromebook for daily use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it is a great machine, the screen is amazing, it is very portable, and has great build quality, but I wish it is faster. You can feel it is slightly lagging when browsing some more complex web app.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Chromebook I found

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really happy with this Chromebook it's my third Chromebook and my Best by far I love the monitor the keyboard the battery life I like everything about it would highly recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    it's a buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tablet 2-in-1. Works well for productive use, w the nice size keyboard. a bit large as a tablet but such a pretty screen... I'd rather the screen be a little large instead of too small. A perfect purchase at the sale price. Be sure and buy the 8gb of memory and not the 4gb version being sold elsewhere.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Chromebook Duet 5 with OLED Touch Screen Tablet. We are very pleased to hear that the specifications and features of the Lenovo Chromebook Duet 5 with OLED Screen meet your computing needs so well. Lenovo

  • Rated 4 out of 5 stars

    Not as usable as I hoped it would be

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I had bought the larger screen. Also, it’s cumbersome to switch between my Google accounts, which I do often. But otherwise it works fine, takes some getting used to Crome book systems. It’s lightweight and easy to throw in a bag.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi christine, thanks for choosing Lenovo! We're happy to help should you need it with your Duet 5 Chromebook, and we appreciate you taking the time to share this perspective with us. Lenovo

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Catolinageographer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fabulous device. I use it on the go at coffee shops, the office and at school. It interconnects with my Pixel phone and my Samsung tablet purchased from Best Buy

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey PalmettoGeographer1,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your experience with your Duet 5 Chromebook has been fabulous.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Kickstand

    Rated 3 out of 5 stars

    Not for a child, great for an adult.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up understanding how to navigate is very easy. Color is excellent. Downside, the key board is detached, and the kickstand is not stable enough. This is a big problem for kids, so I wouldn’t recommend for a child. I returned and bought my grandson the Lenovo Flex at a similar price and he is having zero problems using it and finding what he needs. He is also watching his cartoons using my hotspot which is a bonus for long car rides

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Chrome tablet I've ever owned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tablet has amazing battery life and can replace your current laptop. Highly recommend this to anyone.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey EbodMcGee,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that this Duet 5 Chromebook 2-in-1 is the best tablet you've had.

      Please feel free to reach out to us via the Q&A section of the product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good PC/Tablet

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lightweight Chromebook PC/Tablet for someone who is not looking to break the bank but needs something simple to use.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey AdamK,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your Duet 5 Chromebook meets your needs.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Great for school work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very easy to use and the battery last me about a week. Great computer overall for students and convenient for notes.it’s also super affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Not bad great for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for business use. It's a thin and light device that's easy to carry around, and its battery lasts easily over ten hours of light productivity

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    the speakers are not good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything about this Chromebook is awesome except for the speakers, there not Loud enough, good screen, good colors, it comes with a keyboard, kickstand, and a case. if you buy this make sure it has 8 gigs of ram.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi BrianK, thanks for choosing Lenovo! We are glad to hear that your Duet 5 Chromebook has been awesome overall, and we appreciate you taking the time to share this perspective with us. Lenovo

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its was quick and just the way they promised i hope they will continue with there service

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey DzengisR,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that this Duet 5 Chromebook 2-in-1 has been great for you.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Processor speed, Screen quality

    Rated 5 out of 5 stars

    Don't hesitate, this is a must as a 2 way device!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed by what this device could do. It is super snappy and the screen is a good size to work as a laptop but yet be portable and switch to tablet mode. It gives you the best of both worlds.

    I would recommend this to a friend