Customer Ratings & Reviews
- Model:
- 82QS001HUS
- |
- SKU:
- 6477625
Customer reviews
Rating 4.4 out of 5 stars with 1276 reviews
(1,276 customer reviews)Rating by feature
- Battery Life4.7
Rating 4.7 out of 5 stars
- Speed4.4
Rating 4.4 out of 5 stars
- Display4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the IdeaPad Duet 5 Chromebook for its exceptional screen quality, ease of use, and impressive battery life. Many users appreciate its performance for web activities and the fast processor speed. The keyboard and lightweight design are also well-received, though some have noted that the kickstand scratches easily.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Screen quality
Rated 5 out of 5 stars
A great intro device to give an inexperienced one
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gift for someone new to owning a tablet/laptop device. A beginner should have little to no issue using this as it’s pretty straight forward. The screen is beautiful. Battery life is always something that could be improved so no comment there. Tablet use is a bit funny considering the size, better off using like a little laptop—on a secure surface only as the design isn’t a literal laptop structure.
I would recommend this to a friend - Pros mentioned:Screen quality
Rated 4 out of 5 stars
Great Tablet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Love the size of the screen and great resolution. Only use it as a tablet. Didn't give it a five because it's hard to get back to pages, and you have to swipe up to see all windows open and then close them that way. You can't close a screen when you're on that web page. Maybe there's a way, but I haven't found it yet.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Perfect for anywhere
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! I've only ever used a chromebook. This comes in handy on he go or at home
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Rachel,
Thank you for choosing Lenovo and for sharing your feedback with us!
We are glad to hear that you love the Duet 5 Chromebook.
Please feel free to reach out to us should you have any questions.
Best,
Lenovo
- Pros mentioned:Screen quality
Rated 5 out of 5 stars
Chromebook
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. I love the detachable keyboard and touchscreen.
I would recommend this to a friend - Pros mentioned:Ease of use, Screen quality
Rated 2 out of 5 stars
Want to love it, but I can't
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had it for almost a year. I love looking at the screen and how portable it is. But two big problems 1) It won't work on video calls. Zoom and Teams both cut out, glitch and freeze. Windows devices for Zoom and Teams work great on my wifi if you're thinking that's the problem. 2) It won't regularly update Chrome OS. It never updates, I'm stuck on 105.xx and it says I'm up to date when my other Chromebooks (including an old Duet) are all on 109.xx. Lenovo customer service/'executive support' has offered to refund my money. They already had me send it to their repair center for a 'motherboard replacement.'
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello, KLCO, we are sorry to hear that you have encountered an issue with your IdeaPad Duet 5 Chromebook. . In advance, this is a lengthy response, however we want to give you and other readers of this response as much information as possible to help ensure your issue is resolved should you encounter something similar in the future. If you are still having this issue, first, we recommend doing a reset on the device. Pushing the power button, or rebooting, does not remove the trickle charge that keeps the embedded controller (EC) running. A hard reset drops all power to the EC, so when the power comes back on it goes through a reinitialization. Since the EC controls the keyboard, touchpad, battery, and all other on-board peripherals, performing this it can potentially fix a wide range of problems. The procedure is detailed on this web page: https://support.google.com/chromebook/answer/3227606?hl=en . Some devices require specific steps, but most newer devices only require a simple keyboard sequence: First turn off your Chromebook completely (do not just close the lid). Next, hold down the Refresh keyboard icon key and then press and hold the Power button. Hold both down for 10 seconds. Release the Refresh key and then the Power button and your Chromebook will restart. If it does not start, press Power again. If your issues persist after this, we recommend reaching out to Lenovo Tech Support for Chromebooks at this number: 800-426-7378.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
A Chrome Tablet With A Detachable Keyboard
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of my favorite Chromebooks available. It's beautiful to hold and carry around, and fits easily in a small bag or purse. The specs aren't amazing, but for the average and daily computer user nothing will be missed or outside the capacity of the hardware to handle.
I would recommend this to a friend - Pros mentioned:Screen quality
Rated 4 out of 5 stars
Great price for great computer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent memory. Very clear pictures and sound. Helpful for school work and basic things.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey LizW,
Thank you for choosing Lenovo and for sharing your feedback with us!
We are glad to hear that your Duet 5 Chromebook has bene helpful for you.
Please feel free to reach out to us should you have any questions.
Best,
Lenovo
Rated 4 out of 5 stars
Mid grade chromebook and a budget price.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, and what it is, a 5 star. I rate it 4 stars, as a stand alone product thats where it sits. Its a chromebook, and all limitations that come with it. All the benefits that also come with it The tablet/laptop at 13" is good and bad, landscape makes videos nice but I prefer the 3:2 on larger sized tablets. The processor, is the lowest end you can get without being horribly limited, so a pro/con. The storage is a ssd, slower end, but vastly better than slower emmc on lower end sizes. Keyboard isnt great, but ive used far worse. Screen is actually really nice, a little dim, but still very nice. Build quailty is great, still cheap, but solid. To sum it all up, its a chromebook. Not a top end, now a low end, but for the price, your getting way more than you pay for honestly. If you want something smaller, the original lenovo duet is also great.
I would recommend this to a friend- Pros mentioned:Processor speed
Rated 5 out of 5 stars
Does everything I need.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for a little over a year now. Still runs great. Works well with my phone. Able to run everything I need. I will be buying another for my kid to do his homeschooling on also.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, thanks for choosing Lenovo! We're thrilled to hear that your Duet 5 Chromebook continues to run great for you and meet your needs. We really appreciate you sharing your experience and feedback with us.
- Pros mentioned:Processor speed, Screen quality
Rated 5 out of 5 stars
Great Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the buy. Excellent Snapdragon processor to Kickstart my processes. Nice screen size and very light weight.
I would recommend this to a friend - Pros mentioned:Screen quality
Rated 5 out of 5 stars
affordable & functional IdeaPad Duet 5 Chromebook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the chromebook is very functional, i love that it came with keyboard, case, touchscreen -- And the screen is big for browsing, shopping, and watch movies -- It can be just a tablet. Thin and easy to carry with you, not that heavy. I would recommend this product especially with the price that i purchased it at.
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Lenovo Duet 5
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An excellent choice when wanting a 2 in 1 laptop. Fast dependable and a long battery life. A worthwhile buy
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey BryanD,
Thank you for choosing Lenovo and for sharing your feedback with us!
We are glad to hear that your Duet 5 Chromebook is an excellent fit for you.
Please feel free to reach out to us should you have any questions.
Best,
Lenovo
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Money saver
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Small and great to take anywhere. Love how your able to turn into table and reattach keyboard when necessary
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey DennisFernandez,
Thanks for choosing Lenovo!
We are glad to hear that you are enjoying your Duet 5 Chromebook, and we appreciate you taking the time to share your perspective with us.
Best,
Lenovo
- Pros mentioned:Battery life
Rated 5 out of 5 stars
Exactly what I was looking for.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a highly portable laptop for working from home, surfing the web, and watching videos. I have a desktop in an "office" but sometimes I need or want to be on a computer in another room of the house and this gives me exactly that while taking up little space and enough battery to last for days (less if streaming).
I would recommend this to a friend Rated 5 out of 5 stars
Super light
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My best portable device that goes everywhere with me. Can use as a tablet or a full Laptop. Also great storage
I would recommend this to a friend- Pros mentioned:Screen quality
Rated 3 out of 5 stars
Amazing screen
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When on sale this tablet is a great deal! With a 13 inch Oled screen. The picture quality is absolutely beautiful! Unfortunately, the processor is a tad under powered. So dont expect to do heavy work loads on it. But its adequate enough for basic task such as email/web browsing and video play back
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey AdrianR,
Thank you for choosing Lenovo and for sharing your feedback with us.
It is good to know that your Duet 5 Chromebook is sufficient for your use.
Please feel free to reach out to us should you have any questions.
Best,
Lenovo
- Pros mentioned:Battery life
Rated 5 out of 5 stars
Perfect Chromebook
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and sleek Chromebook. I love the long lasting battery. The graphics are great and this gives me exactly what I need in a computer. I like that I can detach the tablet portion and utilize the pen that I purchased to draw, take notes, etc.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great for seniors.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a senior it is hard to adopt to new tecnology. I found the Lenova chromebook easy to adjust to.My husband and i followed the tutorial and got the chromebook set up by ourself. Every day we find a new feature that we enjoy. We wanted a larger screen but we liked the features of this model enough to pick this Chromebook.
I would recommend this to a friend Rated 4 out of 5 stars
Works for Minecraft!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent little Chromebook. My kid uses it to play Minecraft
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Jude,
Thank you for choosing Lenovo and for sharing your feedback with us!
We are glad to hear that this Duet 5 Chromebook works well for its use.
Please feel free to reach out to us should you have any questions.
Best,
Lenovo
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
I love it
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Love is really good, it's very light I can carry it out with me every where, also it works very well now I using it for school.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Merengue, thanks for choosing Lenovo!
We are glad to hear that you are loving your Duet 5 Chromebook, and we appreciate you taking the time to share this with us.















