Customer Ratings & Reviews
- Model:
- 82QS001HUS
- |
- SKU:
- 6477625
Customer reviews
Rating 4.4 out of 5 stars with 1268 reviews
(1,268 customer reviews)Rating by feature
- Battery Life4.7
Rating 4.7 out of 5 stars
- Speed4.4
Rating 4.4 out of 5 stars
- Display4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the IdeaPad Duet 5 Chromebook's large screen size, ease of use, and impressive battery life as key strengths. Many appreciate the vibrant OLED display and find the device's performance to be satisfactory for its price point. However, some users express concerns about the kickstand's fragility and lack of a headphone jack. The lightweight and portable design is also frequently praised.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Screen quality
Rated 5 out of 5 stars
affordable & functional IdeaPad Duet 5 Chromebook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the chromebook is very functional, i love that it came with keyboard, case, touchscreen -- And the screen is big for browsing, shopping, and watch movies -- It can be just a tablet. Thin and easy to carry with you, not that heavy. I would recommend this product especially with the price that i purchased it at.
I would recommend this to a friend - Pros mentioned:Ease of use, Screen quality
Rated 2 out of 5 stars
Want to love it, but I can't
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had it for almost a year. I love looking at the screen and how portable it is. But two big problems 1) It won't work on video calls. Zoom and Teams both cut out, glitch and freeze. Windows devices for Zoom and Teams work great on my wifi if you're thinking that's the problem. 2) It won't regularly update Chrome OS. It never updates, I'm stuck on 105.xx and it says I'm up to date when my other Chromebooks (including an old Duet) are all on 109.xx. Lenovo customer service/'executive support' has offered to refund my money. They already had me send it to their repair center for a 'motherboard replacement.'
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello, KLCO, we are sorry to hear that you have encountered an issue with your IdeaPad Duet 5 Chromebook. . In advance, this is a lengthy response, however we want to give you and other readers of this response as much information as possible to help ensure your issue is resolved should you encounter something similar in the future. If you are still having this issue, first, we recommend doing a reset on the device. Pushing the power button, or rebooting, does not remove the trickle charge that keeps the embedded controller (EC) running. A hard reset drops all power to the EC, so when the power comes back on it goes through a reinitialization. Since the EC controls the keyboard, touchpad, battery, and all other on-board peripherals, performing this it can potentially fix a wide range of problems. The procedure is detailed on this web page: https://support.google.com/chromebook/answer/3227606?hl=en . Some devices require specific steps, but most newer devices only require a simple keyboard sequence: First turn off your Chromebook completely (do not just close the lid). Next, hold down the Refresh keyboard icon key and then press and hold the Power button. Hold both down for 10 seconds. Release the Refresh key and then the Power button and your Chromebook will restart. If it does not start, press Power again. If your issues persist after this, we recommend reaching out to Lenovo Tech Support for Chromebooks at this number: 800-426-7378.
- Pros mentioned:Screen quality
Rated 5 out of 5 stars
A great intro device to give an inexperienced one
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gift for someone new to owning a tablet/laptop device. A beginner should have little to no issue using this as it’s pretty straight forward. The screen is beautiful. Battery life is always something that could be improved so no comment there. Tablet use is a bit funny considering the size, better off using like a little laptop—on a secure surface only as the design isn’t a literal laptop structure.
I would recommend this to a friend - Pros mentioned:Ease of use, Processor speed
Rated 4 out of 5 stars
Lenovo Chromebook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a very fast and user friendly computer. The only downside is Chrome OS isn’t compatible with a lot of software, yet.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for choosing the Lenovo Chromebook Duet 5. This Chromebook Duet 5 ships with the Chrome Operating System installed and is compatible with Google Play Store APPs. We always recommend you check the requirements and compatibility of any software you will be installing on your new Chromebook, before you invest in any Chromebook. Be sure your new Chromebook can support the software you will need to use and your workload.
- Pros mentioned:Battery life
Rated 5 out of 5 stars
Perfect Chromebook
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and sleek Chromebook. I love the long lasting battery. The graphics are great and this gives me exactly what I need in a computer. I like that I can detach the tablet portion and utilize the pen that I purchased to draw, take notes, etc.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase and at an excellent sale price!
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey JohnS,
Thank you for choosing Lenovo and for sharing your feedback with us!
We are glad to hear that your Duet 5 Chromebook has been excellent for you.
Please feel free to reach out to us should you have any questions.
Best,
Lenovo
- Pros mentioned:Performance
Rated 5 out of 5 stars
MRTWIN
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THIS IS THE BEST PAD I HAVE SINCE THE IPAD THAT I WAS USING TO STORE MY SHEET MUSIC
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi RonaldA,
Thanks for choosing Lenovo!
We are glad to hear that your Duet 5 Chromebook is a great fit for your use, and we appreciate you taking the time to share your perspective with us.
Best,
Lenovo
Rated 4 out of 5 stars
Mid grade chromebook and a budget price.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, and what it is, a 5 star. I rate it 4 stars, as a stand alone product thats where it sits. Its a chromebook, and all limitations that come with it. All the benefits that also come with it The tablet/laptop at 13" is good and bad, landscape makes videos nice but I prefer the 3:2 on larger sized tablets. The processor, is the lowest end you can get without being horribly limited, so a pro/con. The storage is a ssd, slower end, but vastly better than slower emmc on lower end sizes. Keyboard isnt great, but ive used far worse. Screen is actually really nice, a little dim, but still very nice. Build quailty is great, still cheap, but solid. To sum it all up, its a chromebook. Not a top end, now a low end, but for the price, your getting way more than you pay for honestly. If you want something smaller, the original lenovo duet is also great.
I would recommend this to a friend- Pros mentioned:Battery life
Rated 5 out of 5 stars
Exactly what I was looking for.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a highly portable laptop for working from home, surfing the web, and watching videos. I have a desktop in an "office" but sometimes I need or want to be on a computer in another room of the house and this gives me exactly that while taking up little space and enough battery to last for days (less if streaming).
I would recommend this to a friend - Pros mentioned:Processor speed, Screen quality
Rated 5 out of 5 stars
Great Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the buy. Excellent Snapdragon processor to Kickstart my processes. Nice screen size and very light weight.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great for seniors.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a senior it is hard to adopt to new tecnology. I found the Lenova chromebook easy to adjust to.My husband and i followed the tutorial and got the chromebook set up by ourself. Every day we find a new feature that we enjoy. We wanted a larger screen but we liked the features of this model enough to pick this Chromebook.
I would recommend this to a friend Rated 3 out of 5 stars
Performance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item is good for everyday use. May be the Ram speed could be increased for a faster performance. Best buy delivered as it is...So i do recommend if someone needs this chromebook for everyday use for surfing.
I would recommend this to a friend- Pros mentioned:Screen quality
Rated 5 out of 5 stars
Lenovo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer and screen visibility is great. Recommended
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey LawrenceS,
Thank you for choosing Lenovo and for sharing your feedback with us!
We are glad to hear that your Duet 5 Chromebook is working out great for you.
Please feel free to reach out to us should you have any questions.
Best,
Lenovo
- Pros mentioned:Battery life, Ease of use
Rated 2 out of 5 stars
Fatal flaw and held back by arm.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really cool concept but ARM soc is slow and limited bc a lot of the best Linux apps only available in x86. But even with that would have given 4 starts for amazing battery life and portability. I’m giving two stars bc months into ownership it’s started having an issue where while using the screen will go blank and you’ll have to hold down the power button to restart to make it work. In the future I think they should put a Ryzen cpu and better cooling to make it a better version of surface pro with the ability to game but chromeOS efficiency. We need more high quality products even in the budget space. The oled screen here has a screen door effect but that’s somewhat made up for by being oled but probably needs higher resolution. Also should come with USI stylus.
I would recommend this to a friend Rated 5 out of 5 stars
Would recommend for starting school!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was very convenient for school and studying. Everything worked like a charm, my favorite part was the detachable keyboard and the case that came with it.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, Lexi. Thank you for choosing Lenovo! We are glad to know that your Duet 5 Chromebook is a great fit for you, and we appreciate your time taken to share your experience and feedback with us.
Rated 5 out of 5 stars
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good size and no issues yet. Use it for videos and web browsing mostly.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey KristenH,
Thank you for choosing Lenovo and for sharing your feedback with us!
We are glad to hear that your Duet 5 Chromebook is working seamlessly for you.
Please feel free to reach out to us should you have any questions.
Best,
Lenovo
Rated 4 out of 5 stars
Chromebook
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good laptop/tablet combo. Super light weight.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Kimberly,
Thank you for choosing Lenovo and for sharing your feedback with us!
We are glad to hear that your Duet 5 Chromebook has been quite good for you.
Please feel free to reach out to us should you have any questions.
Best,
Lenovo
- Pros mentioned:Performance, Screen quality
Rated 5 out of 5 stars
My new laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great screen and functionality. My first Chromebook.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, MyHp27. Thank you for choosing Lenovo! We are glad to hear that your Duet 5 Chromebook seems to be working out quite well for you, and we appreciate you taking the time to share your experience with us.
- Pros mentioned:Processor speed
Rated 5 out of 5 stars
Great Chromebook
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for young adults that are starting college and need more speed and storage capacity. Very easy to use and notes
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey MarcioD, thanks for choosing Lenovo! We are glad to hear that your Duet 5 Chromebook is a great fit for its use, and we appreciate you taking the time to share this experience with us.
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
I like it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For what I'm using it for, it gets the job done. Primarily used for checking email, paying bills and some internet browsing. Easy to take into another room in the house and use without needing to be a my desktop pc.
I would recommend this to a friend















