Customer Ratings & Reviews
- Model:
- ZA6F0016US
- SKU:
- 6401727
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.0 out of 5 stars
- Display
Rating 4.4 out of 5 stars
Customers are saying
Customers regard the IdeaPad Duet Chromebook favorably, particularly praising its ease of use, included keyboard, and excellent battery life. The device's value for the price and compact size are also frequently cited as positive aspects. While some users mention limitations in the amount of RAM and the sound quality of the speakers, the overall user experience appears to be quite positive.
This summary was generated by AI based on customer reviews.
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it easy to use def recommend for anyone to use
I would recommend this to a friendGreat screen, did not like hinge/stand setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not meet my needs as a 2 in 1 worked much better for my work. The soft hinge and the flip back stand were no go for work-moved to 2 in 1.
No, I would not recommend this to a friendBuyer beware - build quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got a dud machine. The lower half of the screen is black and the top is blurry on waking up and powering on about 25% of the time. After hours of working on it, hardware reset, Powerwash, etc. Lenovo has confirmed it was a hardware problem. Now I get to pay to send it for repairs and wait several weeks to get it back. Then hope it works... Bestbuy won't exchange even though Lenovo suggested I contact them and ask for it since we are in lockdowns and it is only $299. Longtime Lenovo buyer (+25 machines), since the IBM ThinkPad days. I guess that ends now.
No, I would not recommend this to a friendA week after purchasing and using the keyboard and
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A week after purchasing and using the keyboard and no longer connects to the tablet it won’t read the connection and come up on the screen when I am typing
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with the detachable keyboard on the Lenovo Chromebook Duet. With the keyboard securely attached to the tablet, try resetting your Chromebook back to original factory settings. Here is a link to instructions for doing this: https://support.google.com/chromebook/answer/183084?hl=en. If the issue continues after this reset, we recommend you contact lenovo Tech Support for Chromebooks at: 800-426-7378.
Google Play Store is A Dud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited about the Chromebook Duet even before it came out and had every intention to pre-order it, but I know that the first batch of new items usually have kinks to be worked out. So, I waited several months watched review after review and read review after review before finally purchasing it several months later. I was excited because I was debating between this item and a Galaxy Tab S6. Unfortunately, the Tab S6 is way over my budget and doesn't include a keyboard in its price tag. So, I made the purchase because the Duet was discounted and I had a reward certificate I wanted to use before it expired. I signed in and download some of the apps I intended to use the Chromebook for such as: Netflix, Hulu, Amazon, Prime Video, Kindle and Lingodeer (a language learning app). The previously mentioned apps were literally the only ones I installed. Everything started well, but when using the apps I downloaded from the play store the touchscreen became unresponsive. I could exit out of the app and the browser, files and etc. worked fine , but once I tried to use am app I downloaded from the play store the touchscreen no longer worked. I tried a number of troubleshooting solutions such as: restarting the app, signing out then in again, restarting the Chromebook and even resetting the Chromebook, but nothing worked. I purchased the Lenovo Chromebook Duet so I could use it to help in my language learning instead of my smartphone, but it failed. I had to redo a lesson five times because it kept restarting the app itself. Thank God it's only been about 8 hours and not months and I have time to return the item which I will be doing later today.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry that you experienced issues with specific APPs within the Google Play Store on the Lenovo Duet Chromebook. While the Duet Chromebook is compatible with Google Play Store APPs, the specific APPs themselves may not be configured for the Chrome Operating System and the specific hardware configuration within the Duet Chromebook. We always recommend you check the requirements and compatibility of any software you will be installing on your new Chromebook, before you invest in any computer. Be sure your new Chromebook can support the software you will need to use.
- Cons mentioned:Headphone jack
Do not recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is no headphone jack, and no USB port, unlike other chromebooks. I do like the touchscreen, but would not recommend this product.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello, the Lenovo Chromebook Duet ships with a USB-C, and an included USB-C to 3.5mm Headphone jack adapter. If you need more ports the Chromebook Duet is compatible with USB-C dongles and hubs like the one featured in the link. https://www.bestbuy.com/site/insignia-4-port-usb-c-hub-black/6417290.p?skuId=6417290
Sad I Had to return
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the look and happy with how some applications worked but im unsatisfied on how my application Viki Rakuten kept cutting off and logging me off the application.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you had issues with your Lenovo Chromebook Duet. This model ships with the Chrome Operating System and is compatible with Google Play Store APPs. We recommend you check with the specific APPs software publisher's web site for their compatibility with the Chrome operating system and the minimum/recommended hardware requirements (Is a Graphics card required, the processor speed and the minimum required system RAM and the minimum available hard drive space) to run their program, then compare those requirements to this system's configuration.
beware no replacement parts
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a nice compact device, the camera is not good but it is ok for me I don't need it often. The touch screen works fine. I was happy until someday it stopped working. Best buy asked $80 just for sending it to repair then there might be more for the fix. I decided to fix it myself, but this time Lenovo didn't provide the part I needed, they said the manufacturer stopped making those parts. I purchased it only a couple of months ago and it is a 2020 model. So disappointing.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that your are having issues accessing parts for your Lenovo Chromebook Duet. Here is a link to the complete Parts List for this model: https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/lenovo-chromebooks-series/lenovo-ideapad-duet-chromebook/za6f/za6f0016us/parts/display/model. You can order Genuine Lenovo Parts here, with Live Chat available if you have questions: https://lenovo.encompass.com/
ok
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.screen has issues it would shake somewhat so i took it back and the keyboard was just too dame tiny if this is for an child then its great but not for an adult at all
No, I would not recommend this to a friendUnreliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tablet is well built and comes with the keyboard and cover. Chrome OS updates regularly and automatically, which is nice. However, mine had problems from the beginning. It failed to come on without repeated presses of the power key, and the software was unstable to the point that it eventually crashed and told me I needed to "insert a startup disk." (?) I returned it and bought a different tablet instead. When this one did work, it was fine, but it just didn't work all that often.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you had issues with the Chrome Operating System installed on your Lenovo Chromebook Duet, model number ZA6F0016US. Resetting the Chromebook back to original factory settings may correct the issue you describe. Here is a link to instructions for resetting your Chromebook back to original settings: https://support.google.com/chromebook/answer/183084?hl=en. If the issue continues, we recommend you contact Lenovo Tech Support for Chromebooks at: 800-426-7378.
Average product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is OK just sometimes the attached keyboard does not work. Need to keep touching the same key to get them to enter which is a pain.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are very sorry to hear that you are having issues with your Lenovo Chromebook Duet 10.1 Tablet. Please ensure that the keyboard is completely attached to the tablet section. We recommend disconnecting the keyboard and then reconnecting it to the tablet section. Place the tablet and keyboard on a flat, leveled surface for the best results.
If the issue continues, we recommend you contact Lenovo Tech Support for Chromebooks at: 800-426-7378.
Great for like a couple minutes.....
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 48 Hrs with it, I would defiantly not recommend. It gets very bloated and slow extremely quickly. Writing on the display is awful, there is so much latency between you moving and it showing up and that is when using just one app. I will say it ran excellently for about 36 Hrs. Then its just been down hill performance wise since then. Am probably going to end up with a Surface.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that the Lenovo Chromebook Duet, model number ZA6F0016US does not meet your computing needs. The Chromebook Duet ships with the Chrome Operating System and is compatible with Google Play Store APPs. You can use a USI Protocol, Google Certified Active Pen with the Chromebook Duet. The Active Pen is sold separately. We always recommend you check the requirements and compatibility of any software you will be installing on your new computer, before you invest in any computer. Be sure your new computer can support the software you will need to use.
Defective Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product was defective it had multiple hardware and software issues. It would turn on and off randomly when in use and the screen flickered. I couldn't use gmail or attach files. When I contacted Bestbuy they told me to take it up with the manufacturer and refused to help me. I returned it and won't buy anything else from Bestbuy.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you had issues with your Lenovo Duet Chromebook. We recommend you call Lenovo Tech Support for Chromebooks at: 800-426-7378.
WARNING DO NOT BUY
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy you will absolutely regret it. It was glitchy and slow right out of the box
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello, Asma, we are sorry to hear that you have experienced an issue your Duet Chromebook. Regardless of it you still have your Duet or have returned it, we want to give you and other readers of this response as much information as possible to help ensure your issue is resolved currently or should you encounter something similar in the future. First, try to complete a powerwash or factory reset to see if this resolves the issue. To complete a reset, here is a link to a Google Support page that details how to reset a Chromebook: https://support.google.com/chromebook/answer/183084?hl=en. If you issue persists, we recommend that you reach out to Lenovo Tech Support for Chromebooks additional help at this phone number: 800-426-7378.
I do not like this tablet.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not fast and Microsoft programs can not be used with it and I was told by a Best Buy associated that it would.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo Chromebook Duet. This Chromebook Duet ships with the Chrome Operating System and uses Google Docs for office type programs. Google Docs is completely compatible with Microsoft Office Programs and this is a free service through the Google Server. If you currently have a Microsoft Office 365 Account, you can access that existing account through a Chromebook. Here is a link to more information: https://support.microsoft.com/en-gb/office/how-to-access-microsoft-office-on-a-chromebook-32f14a23-2c1a-4579-b973-d4b1d78561ad#:~:text=Open%20the%20browser%20on%20your,with%20your%20Microsoft%20365%20subscription.
No case or glass shields that fit
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately there no protection products like cases or glass shields for this 2 n 1 pc. My daughter dropped tablet part and cracked screen instantly.
No, I would not recommend this to a friendNo Navigation on chromebook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No GPS or navigation or play store apps allowing navigation can be done on this chromebook. It should be made plain before purchases that this is the case.
No, I would not recommend this to a friendFlawed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yes the display is FHD but it is just ok compared to my Samsung s5e Tablet. Track pad is NOT good at all. The right side sunk in the first day of use after just a few clicks and is very laggy when navigating using the trackpad. It seems to have a mechanical issue. It is going back.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .The Lenovo Duet Chromebook ships with a 10.1-inch display, which features features thin 9.13mm bezels and FHD (1920 x 1200) resolution in 400 nits brightness, for sharp details and color. The input from the keyboard and touchpad of the Duet Chromebook should not lag. Here is a link to some troubleshooting tips for fixing issues with a Chromebook, including lag from the keyboard and touchpad: https://support.google.com/chromebook/answer/6309225?. Here is a link to accessing more Technical Support for Lenovo Smart Devices: https://smartsupport.lenovo.com/us/en/
This tablet and keyboard is for beginners
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is ok, but not wonderful! The software is trying to do do to much. The keyboard and the tablet comes apart too easy and too often!
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .The Lenovo Chromebook Duet, model number ZA6F0016US, is a sleek and light 2-in-1 Chromebook that switches from business to fun as easily as it switches from laptop to tablet mode. Simply detach the plug-and-play keyboard, and you have an ultraportable 10.1 inch tablet ready to entertain you. In laptop mode, the typical size of laptop keyboard is comfortable and responsive, when used on a flat surface, while the 400 nits FHD display is visually appealing in either mode. Enjoy thousands of apps from Google Play Store, superfast boot-up, more than 8 years of automatic updates, and USI stylus support. Get creative. Or get busy.
Wasn't thinking straight
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok does what it was meant to do. My fault I wasn't thinking straight when I bought it. Now it's a paper weight. Live and learn
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo Chromebook Duet, model number ZA6F0016US. We recommend you contact lenovo Tech Support for Chromebooks for help with any issues you are having the the Chromebook Duet at: 800-426-7378.