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Customer Ratings & Reviews

Your price for this item is $179.99
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The comparable value price is $299.00

Customer reviews

Rating 4.4 out of 5 stars with 2499 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.0 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers regard the IdeaPad Duet Chromebook favorably, particularly praising its ease of use, included keyboard, and excellent battery life. The device's value for the price and compact size are also frequently cited as positive aspects. While some users mention limitations in the amount of RAM and the sound quality of the speakers, the overall user experience appears to be quite positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 2,499 reviews
  • Rated 3 out of 5 stars

    Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen dull, not bright enough. Not user friendly for user.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      The Lenovo Chromebook Duet, model number ZA6F0016US, ships with a 10.1-Inch (screen size measured diagonally) IPS FHD (1920 x 1200) screen with a brightness level of 400 nits. If your screen is less bright than expected, be sure Auto-Brightness is turned off. To do that on a Chromebook, the setting you're looking for is in Chrome. Open chrome and type the following into the address bar chrome://flags/#auto-screen-brightness. From there you can change the setting from Default to Disabled. This should disable the auto-brightness. If the screen brightness does not improve, we recommend you contact Lenovo Tech Support for Chromebooks at: 800-426-7378. Lenovo

  • Rated 3 out of 5 stars

    No internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need internet in the field and not sure how to do that

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      You can use your cell phone to create a WiFi HotSpot that the Lenovo Chromebook Duet can connect to. Check with your cellular provider to see if both your plan and your cell phone allow this function. Lenovo

  • Rated 2 out of 5 stars

    Too many negatives

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even with the low price, there is too many negatives to ignore. The screen is highly reflective and too small. The keyboard is too small to get work done. The processor slows down during basic tasks. You're better off getting a normal chromebook with a Celeron 4000 chip.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      This sleek and light 2-in-1 Chromebook switches from business to fun as easily as it switches from laptop to tablet mode. Simply detach the plug-and-play keyboard, and you have an ultraportable 10.1-inch tablet ready to entertain you. In laptop mode, the typical size of laptop keyboard is comfortable and responsive, while the 400 nits FHD display is visually appealing in either mode. Enjoy thousands of apps from Google Play Store, superfast boot-up, more than 8 years of automatic updates, and USI stylus support. Get creative. Or get busy. Lenovo

  • Rated 2 out of 5 stars

    Had to return

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an alright value, but annoying. I don't think I'll like these tablets with the keyboard covers. It's annoying to try to keep balanced on my lap. I've returned it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 1 out of 5 stars

    Piece of junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t do it I absolutely hate this thing if u want a two in one spend the extra money and get a surface or apple iPad this thing is JUNK I hate I have to give it one star true rating is -5

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stay Away

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What should have been a great tablet/chromebook was ruined by a weak Mediatek chip. There's so much lag that I only use this for my kid's youtube videos when we're on the go and still have my 4 year old Chromebook for my kid's online class. Also if you buy this don't buy their USI pens because they use AAAA (no I didn't accidently add another A) and the pen is even worse than the chromebook.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      The Lenovo Duet Chromebook model number ZA6F0016US, ships with the 8-Core MediaTek Helio P60T processor, with a speed of 2.0GHz across all 8-Cores. The Duet Chromebook is compatible with a USI protocol, Google certified active/pen. Lenovo

  • Rated 2 out of 5 stars

    Blick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good screen. Maybe good to watch video or small Zoom groups. Processor is inadequate even to process video at times. Keyboard is tiny. Back case flap is almost useless. For the money buy an 11.6 inch chromebook instead.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ehhh

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan of this machine. The keyboard wasn't reliable and the device was very sluggish when i tried to run 2 apps at the same time. If anything his would be a great for a child's first tablet.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      We are sorry to hear that you are having issues with the detachable keyboard that is included with the Lenovo Chromebook Duet. For the best keyboard performance from the Chromebook Duet, be sure the keyboard is securely fastened to the tablet and the device is on a flat surface while the keyboard is in use. Lenovo

  • Rated 1 out of 5 stars

    This review is for best buy, not the machine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How are you going to send an open box model that is purported to be in excellent condition to someone without trying to turn it on. you checked to see if all the items were in the box, but not if it turned on? it should have been in an RMA pile somewhere, not in a resale pile. fix this, for god's sake. pathetic.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    WiFi breaks

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This waaas great. I bought this when it first came out in May of 2020. It's now November 2021 and the wifi doesn't connect. It sees it, password goes in and connects but there is no internet found. I have tried multiple ways of connecting to different wifi Routers/hot spots and all don't work I am just outside of warranty and now out of luck. I have seen on the Lenovo fourms many are having the same issue.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Meh…

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned it. Bestbuy is awesome. But the chromebook is really bad. It is extremely laggy and it doesn’t play hd videos of netflix/prime. Deal breaker. So i have or back

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Mozilla Firefox, Google Chrome and Opera all stream Netflix videos at a maximum resolution of 720p (HD) on Linux, Windows, Chrome or macOS. As with all Chromebooks, the Lenovo Chromebook Duet uses the Chrome Operating System with the Chrome Browser installed. Lenovo

  • Rated 2 out of 5 stars

    Not compatible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is not compatible with many programs and games, it is also very slow with other applications

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      This Lenovo Chromebook Duet, model number ZA6F0016US, ships with the Chrome Operating System installed. We always recommend you check the requirements and compatibility of any software/games you will be installing on your new Chromebook, before you invest in any Chromebook. Be sure your new Chromebook can support the software/games you will need to use and your workload. Lenovo

  • Rated 2 out of 5 stars

    Wouldn’t recommend

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to use. Slow processing when compared with Apple iPad. Many glitches in the first few days of use, returned the item and purchased an iPad instead.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      The Lenovo Chromebook Duet ships with the Chrome Operating System and is compatible with Google Play Store APPs. We always recommend you check the requirements and compatibility of any software you will be installing on your new computer, before you invest in any computer. Be sure your new computer can support the software you will need to use. Lenovo

  • Rated 2 out of 5 stars

    Don't Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpriced compared to other options that are available with chrome books. Slow charging and doesn't connect to wifi easily. Half the applications don't won't properly.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      The Lenovo Chromebook Duet, model number ZA6F0016US, ships with the Chrome Operating System and is compatible with Google Play Store APPs. This model has a 7000 mAh / 27 Wh (Minimum) internal battery, with a battery life of up to 10 hours, depending on the work the device is performing. The Chromebook Duet will charge from zero charge to 100 Percent charge in approximately 3 hours. This model ships with 2x2 WiFi 802.11 a/b/ g/ n/ac,
      MIMO, 2.4 GHz & 5 GHz Dual Bands WiFi frequency compatibility. Lenovo

  • Rated 2 out of 5 stars

    Incompatible Chromebook

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hated this thing! Worked with like hardly any softwares out there and I work for a tax firm. Sounds cool and extremely “smart” or compatible but it wasn’t.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      We are sorry to hear that you are having compatibility issues with your Lenovo Chromebook Duet 10.1 inches Tablet. Chromebooks are unable to run any third-party software due to its Chrome operating system. Applications that are compatible with Chromebooks must be available in a web-based version or via the Google Play store. Programs or applications that are created with a legacy Windows program will not run on a Chromebook. Please refer to this link if you need help getting start with your new Chromebook: https://www.google.com/intl/en_us/chromebook/howto/get-started/
      If you find that you need more assistance or clarification on your Chromebook, we recommend that you contact Lenovo Chromebooks Tech Support at: 800-426-7378. Lenovo

  • Rated 2 out of 5 stars

    Not A Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the notebooks fault as the rep didn't inform me of the limitations. Ended up returning and buying a small laptop.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    King of uncomfortable to used !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 - extremely slow device , after one hour YouTube back panel it's going hot 2 - speakers quality it's like a infant toy 3 - not easy to operated with 2 hands 4 - only one USB c connect 5 - the case it's hard to open ( back stand panel ) 6 - no way to used in the bed ( uncomfortable ) 7 - black color in display not black 8 - chrome os still need update ( online application still uncomfortable to used ) 9 - Linux option available to instal (but beta and doesn't work)

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wow shame shame

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will never shop best buy ever again. They inconvenienced my family and than shipped us a broken item. The keyboard has missing letter keys. Itnwas supposed to be excellent cond. It is in very poor cond. The cust. Service is crap. This whole ordeal has taken years off my life

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Chromebook duet0..................

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not like this devise. I find it kind of clunky to use as a laptop stuck together with magnets. I also find this unit heavy to carry around...

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Smh

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned after couple of weeks. Slow! For the price point it’s not that great. Got an iPad for around the same price.

    No, I would not recommend this to a friend
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