Customer Ratings & Reviews
- Model:
- ZA6F0016US
- SKU:
- 6401727
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.0 out of 5 stars
- Display
Rating 4.4 out of 5 stars
Customers are saying
Customers regard the IdeaPad Duet Chromebook favorably, particularly praising its ease of use, included keyboard, and excellent battery life. The device's value for the price and compact size are also frequently cited as positive aspects. While some users mention limitations in the amount of RAM and the sound quality of the speakers, the overall user experience appears to be quite positive.
This summary was generated by AI based on customer reviews.
Defective magnet of the stand
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The magnet of the stand is repelling against the back of the chrome book. I brought it to Best Buy and they can’t replace it because they don’t have stock
I would recommend this to a friend- Cons mentioned:Ram
Yup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hack better stuff out, literally thought I was getting an hip chrome book but nope just brown pad
No, I would not recommend this to a friend - Pros mentioned:Keyboard, Speed
Excellent - good performance/ value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, excellent. Have tried many Chromebooks - with many configurations and higher price ranges. After a number of purchases and returns, I finally decided to give this Lenovo Chromebook a try. Chromebooks are fast, and also can run most Android apps - including office, entertainment, and even many games. I found this to be quite fast, updates well, downloads apps well, and even tethering with my phone as a hot spot worked great. It actually has a reasonable color temperature - most I have tried are way too far into the red / green coloration. The screen is sharp with excellent resolution - especially for a 10.1 inch screen. This has 128Gb storage, which is quite sufficient for lots of apps. The magnetically coupled keyboard has a good feel and keys have nice travel, however typing does take some getting used to as the keyboard is slightly cramped. However, there are a few drawbacks for this computer. Although the size makes this extremely portable, the screen size may not be for everybody. It certainly needs the 128gb storage, as there is no slot for a micro sd card. But the biggest issue amy be that there is only 1 slot - usb C port. Used for charging, and makes it necessary to have dongles, adapters, etc. And you cannot charge the computer while using anything else in this port. The magnetically coupled keyboard and back kick stand does make for a slightly "floppy" set-up, making using on a solid surface necessary. Still, bottom line is this is an excellent performer for students, folks one the go, and at a good price point.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, Thanks for choosing the Lenovo Chromebook Duet. We are pleased to hear the features, value, and performance of the Chromebook Duet is meeting your computing needs so well! We appreciate your detailed review and feedback. While it's true you will need an adapter to expand the ports we would like to point out it is possible to expand the ports and charge the device with a USB-C dock that features power pass through like this one https://www.bestbuy.com/site/j5create-usb-c-travel-dock/6353902.p?skuId=6353902
Horrible Customer Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera was broke out of the box. Lenovo has been exceedingly difficult to deal with in terms of getting a replacement.
No, I would not recommend this to a friendLots of issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Tablet is so slow and constantly glitches. The volume is also not very loud. Very unhappy with it
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo Chromebook Duet. Resetting this Chromebook back to original factory settings may correct the issues you are having. Here is a link to instructions for resetting your Chromebook: https://support.google.com/chromebook/answer/183084?hl=en. If the issue continues after this reset, we recommend you contact Lenovo Tech Support for Chromebooks at: 800-426-7378.
touch problem
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Problem with the touch-does not work properly and it hurts me and my husband's fingers to have to touch so hard all the time.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with the touchpad on the detachable keyboard, included with the Lenovo Chromebook Duet. First, check to be sure that the keyboard is properly aligned with the tablet section and the connection is secure. Try detaching the keyboard and reconnecting it. If this does not fix the issue, with the keyboard attached, try resetting your Chromebook. Here is a link to instructions for resetting a Chromebook: https://support.google.com/chromebook/answer/3227606?hl=en. If the issue continues after the reset, we recommend you contact Lenovo Tech Support for Chromebooks for additional help at: 800-426-7378.
Doesn't get used at all.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is basically your phone but less comfortable and less convenient. Wish I went for something better but hopefully it will serve somewhat of a purpose. I do not like the folding rest, this thing does not sit well in your lap and fiddling around with the stiff material and getting the perfect angle is simply not convenient and does not look professional. Good for playing apps, not really much else.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .The Lenovo Chromebook Duet ships with the Chrome Operating System and is compatible with the Google Play Store APPs. This device is a 2 in 1 configuration. It can be used with the detachable keyboard and stand in place to function as a laptop or remove the keyboard and stand to use just the tablet.
Product not compatible with website
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This site has products that personally are not as they are on the website. My purchase was terrible and no one in the store knew about the product and because the tablet did not have a keyboard and the charger was not compatible with it. For me, I will never recommend this store, because the policy of this company seems to be to deceive people.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .This Lenovo Chromebook Duet, model number ZA6F0016US, ships with both a detachable keyboard and a 5V/2A (10W) USB-C AC adapter/charger, 100-240V, 50-60Hz included in a factory sealed box. We recommend you check with the store you purchased this Lenovo Chromebook Duet from, to be sure you receive a new product.
Not a good replacement for a tablet or laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was hoping I could use this to migrate away from a laptop or a tablet. But many applications that I use for work are not compatible.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .The Lenovo Duet is a Chromebook. It uses the Chrome Operating System and is compatible with Google Play Store APPs. Google Play Store is your gateway to productivity and entertainment on the Duet Chromebook. With millions of apps at your fingertips from the moment you log in, you’ll enjoy a rich library of games, music, movies, TV, books, and more. Whether you’re into photography, picking stocks, or just keeping up with your friends, there’s an app for you. No setup needed—just log in with your Google account to experience the safe, streamlined Chrome OS. Staying synced with Android phones and tablets is easy and you can log in anywhere. So, your stuff stays with you even when your laptop doesn’t—all while keeping email, maps, docs, and pics safely stored either locally or in the cloud.
Not a good product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good. I had to sent this one to Lenovo support because of BLANK display issue, that’s also within 3 months.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you had issues with a blank screen on your Chromebook Duet. Here is a link to tips for fixing this issue: https://www.schooledintech.com/7-easy-chromebook-troubleshooting-tips/. If the issue continues, we recommend you contact Lenovo Tech Support for Chromebooks for additional support at: 800-426-7378.
Nice but required repair after just six months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wireless card stopped working after 6 months. Had to send unit in and you pay shipping. They wiped the machine so I lost all my favorite saved sites, etc. They don’t even return the original box the item was packaged in.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you had issues with the WiFi within your Lenovo Chromebook Duet. Resetting the Chromebook often corrects such issues. You can reset the hardware od your Chromebook by following these instructions: https://support.google.com/chromebook/answer/3227606?hl=en. If the issue continues after resetting the Chromebook hardware, try resetting the Chromebook back to original factory settings, by following these instructions: https://support.google.com/chromebook/answer/183084?hl=en&ref_topic=3417251. If the issue continues after the factory reset, we recommend you contact Lenovo Tech Support for Chromebooks at: 800-426-7378.
Don’t bother
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this about 4 hours ago, the kick stand to hold the screen up fell out from under it and the entire screen shattered, on top of that the computer seems to have a mind of its own; scrolling on its own, zooming in/out at random, opening random tabs etc all while not touching the computer at all
No, I would not recommend this to a friendNo bueno
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too small and the keyboard is not comfortable to use. Rarely use it now. Prefer my phone over it
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .The Lenovo Chromebook Duet is a light 2-in-1 Chromebook, that switches from business to fun as easily as it switches from laptop to tablet mode. Simply detach the plug-and-play keyboard, and you have an ultraportable 10.1 inch tablet ready to entertain you. In laptop mode, the typical size of laptop keyboard is comfortable and responsive, while the 400 nits FHD display is visually appealing in either mode. Enjoy thousands of apps from Google Play Store, superfast boot-up, more than
8 years of automatic updates, and USI stylus support (active pen sold separately). Get creative. Or get busy.
lenovo tablet and keyboard
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.if i could rate this a 0 star i would. this is the worst thing i have ever purchased. ive literally used it a handful of times and it sucks oranges . i cant backspace on the keyboard. it constantly freezes trying to scroll or swipe. and i cant even return the darn thing. for a brand new piece of crud DO NOT BUY THIS!! ITS HORRIBLE HIGHLY UNRECOMMENDABLE!
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo Chromebook Duet, model number ZA6F0016US. It is possible that resetting your Chromebook back to original factory settings may correct the issues you are having. Here is a link to instructions for resetting your Chromebook: https://support.google.com/chromebook/answer/183084?hl=en. If the issue continues, we recommend you contact Lenovo Tech Support for Chromebooks at: 800-426-7378.
Ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It just wasn’t the best went and bought an iPad after love
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .The Lenovo Chromebook Duet ships with the Chrome Operating System and is compatible with Google Play Store APPs. We always recommend you check the requirements and compatibility of any software you will be installing on your new computer, before you invest in any computer. Be sure your new computer can support the software you will need to use.
Cànt print
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not come with an ac adapter so it càn charge. Chromebook does NOT support bluetooth printing!!?
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello, we are sorry to hear you are experiencing issues with printing on your Lenovo Chromebook Duet. We recommend reaching out to Chrome Tech Support at 800-426-7378
Disappointed with lack of customer support and no.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The promised software never worked. No way to respond. All links to get it never worked.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .The Lenovo Chromebook Duet, model number ZA6F0016US, ships with the Chrome Operating System and is compatible with Google Play Store APPs. We recommend you check with the specific APPs software publisher's web sites of the specific Google Play Store APPs you want to use, for their compatibility with the Chrome operating system and the minimum/recommended hardware requirements (Is a Graphics card required, the processor speed and the minimum required system RAM and the minimum available hard drive space) to run their program, then compare those requirements to this system's configuration. If you continue to have issues, we recommend you contact lenovo Tech Support for Chromebooks for additional help at: 800-426-7378.
Get what you pay for
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow, you get what you pay for. If you just need it for apps then this is for you!
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .The Lenovo Chromebook Duet, model number ZA6F0016US, ships with the Chrome Operating System and is compatible With Google Play Store APPs. This model ships with the ARM Architecture, 8-Core, MediaTek Helio P60T Processor, with a speed of 2.0GHz. There is 4 GB LPDDR4X RAM + 128 GB solid state hard drive for fast response.
Chrome book
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately it is not compatible with my printer. Not very pleased
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .This Lenovo Chromebook Duet is compatible with any printer that is compatible with the Chrome Operating System. We recommend you check with your printer manufacturer's web site for the compatibility of your specific printer model. Here is a link to instructions for connecting a compatible printer to a Chromebook: https://support.google.com/chromebook/answer/7225252?hl=en. If you have questions about your Lenovo Chromebook Duet, we recommend you contact Lenovo Tech Support for Chromebooks at: 800-426-7378.
Completely useless as Chromebook and tablet.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keyboard stopped working completely after 2 weeks. Useless as tablet. Laggy, slow and hard to use as Chromebook. Strongly discourage anyone from buying this product. It's useless.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo Chromebook Duet. Be sure the keyboard attaches to the tablet properly. If the detachable keyboard is properly connected to the tablet section, but still does not function, reset the Chromebook. Press and hold the Refresh key. Press and hold the Power key while still holding the Refresh key. Hold both keys down for 10 seconds. Release the Refresh key first while still holding down the Power key. If the issue continues, we recommend you contact Lenovo Tech Support for Chromebooks at: 800-426-7378.